As a section leader for Trader Joe's, the expectation is to provide the same legendary customer experience that Trader Joe's is known for while ensuring that the assigned section of the store is always stocked with product, and arranged in such a way as to maximize sales, and make the shopping experience smooth and stress free.

Managed a 500+ member book of business using Salesforce and other CRM tools Effectively used confident, articulate, and professional communication skills to build trust with influential figures in the tech community Crafted unforgettable experiences with members by demonstrating my value as their financial expert Strengthen members' relationships with the credit union by discovering unmet financial needs, and providing them exactly the solution that they need Proven adaptability to working with people from different cultures, having a very multinational member base Demonstrated aptitude to work in different business environments by regularly working at events hosted by and held at some of the largest tech companies in the world

Responsible for offering and selling financial products and services (i.e. Credit Cards, CDs, Loans) to both consumer and small business customers. Routinely worked with customers and small business clients, to build and deepen relationships by uncovering financial needs, and recommending the best products, services and solutions to meet those needs. Ensure that customer's needs are met by partnering with the appropriate business partner to best serve the customer's banking, small business, mortgage and investment needs.Consistantly created an excellent customer experience while proactively managing risk in every situation ranging from determining transaction risk, to proper paperwork completion.Implemented key priorities and business plans to execute sales and service plays and processes.

Effectively managed a team of 7 tellers, coaching them to proficiency in Customer Service with the end goal of promoting sales. In charge of scheduling, and managing all branch operations ensuring audit readiness, and operational accuracy.

Ensured every customer had all needs taken care of, and was in charge of making sure that customer service goals were met in the most successful branch in WA,