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➥ I bring experience overseeing IT strategy, planning, end-user services, hybrid cloud IT security, processes, and tools that drive collaboration, ensuring the effectiveness of technology teams and resources. I have proven success in coordinating and directing operational activities that enhance the mission-critical operations of the IT department. I have experience working in a highly customer-centric 24/7 service delivery environment, including extensive ITIL service management exposure, with a track record of successful large-scale projects that deliver value to the business.➥ In my current role as Director – Infrastructure, Operations & Service Desk, I have been challenged with building the Information Technology Teams to create Tegna’s organization and technology platforms following a spin-off from Gannett. I owned the execution, contract negotiation, and issue management functions, while essentially sourcing and hiring a brand-new team.➥ A few examples of my capabilities:-Achieved $700K in annual cost reduction by consolidating and reducing telephony (telecommunications) costs, engaging leaders in the field and finance professionals to identify every local telecom cost across the company to reduce vendors and migrate to a single platform.-Increased cyber preparedness from a recovery and protection perspective, implementing new security platforms after negotiating contracts at a $6M savings over previous terms.-Negotiated $25M in data circuit contracts, adjusted for inflation, providing 10X the capacity of the previous infrastructure.I’m always looking to grow my network and make new connections. To connect, message me here or email: tom@thedillfamily.com☛ Key Skills ☚ Executive LeadershipTransformational InitiativesTeam Building & ManagementEnterprise Operational ManagementService Delivery & Process ImprovementCybersecurity & Business RecoveryCritical Thinking Project ManagementStrategic Review & PlanningM&A IntegrationCost Optimization
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Senior Director - TechnologyTegnaWashington, Dc, Us -
Senior Director – Information TechnologyTegna 2015 - PresentTysons, Virginia, UsI have been challenged with building the Information Technology Teams to build Tegna’s organization and technology platforms following a spin-off from Gannett. I owned the execution, contract negotiation, and issue management functions, while essentially sourcing and hiring a brand-new team. I oversaw $50M in operating and capital expenses, identifying long-term planning and capital projects. I navigated multiple mergers and acquisitions and divestitures, managing technology spin-offs and/or integration. I ensure constant system availability for a 24/7 operation, constantly identifying synergies, cost savings opportunities, and new ways to improve the employee experience through technology. I also ensure availability by optimizing business recovery in the case of disruption due to incident or other business disruption.Highlights:-Achieved $700K in annual cost reduction by consolidating and reducing telephony (telecommunications) costs, engaging technology leaders in the field and finance professionals to identify every local telecom cost across the company to reduce vendors and migrate to a single platform.-Increased cyber preparedness from a recovery and protection perspective, implementing new firewall platforms after negotiating contracts at a $6M savings over previous terms.-Negotiated $25M in data circuit contracts, adjusted for inflation, providing 10X the capacity of the previous infrastructure.-Contracted with and stood up circuit providers for 5 Corporate, 2 co-located data centers, AWS, and 2 additional technology providers. -Implemented automation and orchestration platforms, driving efficiencies in employee onboarding, off-boarding, and user self-service, automating the entire employee account creation and access capability.
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Manager – End User ComputingGannett | Usa Today Network 2012 - 2015New York, Ny, UsDescription: I built a Computing practice, standardizing processes, the acquisition, distribution, and support of all equipment used by 35K end users across the organization. I spearheaded an initiative to identify process improvements across the organization, including ways that technology could reduce costs and increase efficiency. I built a business case and won executive leadership buy-in for the new client computing process. I oversaw all support and technical maintenance teams (40 resources), focused on increasing the end-user experience and standardizing security practices for 50K devices. Highlights:-Identified 600k in savings through standardization on PCs within the first 12 months. -Challenged with transitioning from a decentralized structure for technology/end-user computing at 100 stations to a centralized one, overcoming resistance to change and “the way things have always been done”.-Coached and mentored technical resources to support the initiative, building future leaders while creating a better employee experience through automation.-Achieved a 25% increase in employee satisfaction rates following project completion. -
Manager – InfrastructureGannett | Usa Today Network 2008 - 2011New York, Ny, UsI was promoted and directed a team accountable for the backend infrastructure systems that drove day-to-day processes for the Gannett enterprise. I introduced an identity management platform to increase self-service capabilities, ensuring Gannett remained at the forefront of technology adoption. I ensured technology teams understood the infrastructure required to complete projects/provide value for internal customers. I oversaw the main collaboration and communication platforms Share Point and Exchange, ensuring seamless communication for a large 35K+ employee organization, while minimizing downtime and cost.Highlights:-Spearheaded the implementation of an identity management platform ahead of the industry competition, positioning the enterprise as a technology forerunner.-Piloted and created a proof of concept (POC) for the business to utilize the platform as a centralized hub for the consolidation of customer information.
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Project Manager – Help DeskGannett | Usa Today Network 2004 - 2008New York, Ny, UsI oversaw the Customer Service Help Desk at the corporate headquarters, working with a cross-functional technical team to support desktop operating systems, multiple versions of applications, operating system software, and devices. I managed a team of 20 supporting 3 offices. I ensured delivery of desktop security updates and virus protection.Highlights:-Modernized the Help Desk from a reactive team to a proactive, metric-driven team.
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Early RolesGannett | Usa Today Network 1997 - 2003New York, Ny, UsProject Leader, Headquarters Development Services Project Leader, Desktop Services Project Leader, Corporate Systems Services
Tom Dill Skills
Tom Dill Education Details
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Indiana University Of PennsylvaniaMathematics And Computer Science
Frequently Asked Questions about Tom Dill
What company does Tom Dill work for?
Tom Dill works for Tegna
What is Tom Dill's role at the current company?
Tom Dill's current role is SENIOR DIRECTOR - TECHNOLOGY.
What is Tom Dill's email address?
Tom Dill's email address is to****@****ily.com
What is Tom Dill's direct phone number?
Tom Dill's direct phone number is +178176*****
What schools did Tom Dill attend?
Tom Dill attended Indiana University Of Pennsylvania.
What skills is Tom Dill known for?
Tom Dill has skills like Management, Data Center, Project Management, Information Technology, Leadership, Disaster Recovery, Cloud Computing, Active Directory, Virtualization, Sharepoint, It Strategy, Os X.
Who are Tom Dill's colleagues?
Tom Dill's colleagues are Brook Blanco, Markell Simmons, Scott Mccune, Sharon Jones, Karina Flores Negron, Aubry Tucker, Vivek Gupta.
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