Thomas Dinh Email & Phone Number

Austin, Texas, United States

Mirror Lot is a family-owned business that manufactures custom furniture. In this role, I led the design and development of 2 Proof of Concepts that streamlined day-to-day operations. To keep track of development progress, I organized project requirements into individual tasks with deadlines in a Jira scrum board.Project 1 was the implementation of an open-source Enterprise Resource Planning system. During implementation, we consolidated 6 applications for inventory management, material planning, and automation of vendor reordering rules into one platform. I locally configured the PostgreSQL database and Odoo.conf file to deploy the system. Additionally, I developed a custom Sales Dashboard module using Odoo's OWL Javascript framework, Chart.js, Python, and XML to integrate within their infrastructure, providing a comprehensive report of 18 metrics in product performance, supply chain & fulfillment, and referral sources. This custom dashboard saved the company an additional $600 annually from an Enterprise subscription. Project 2 was a RAG Chat application where I tested 3 Azure Cosmos DB APIs (Cosmos DB for NoSQL, Cosmos DB for MongoDB, and Cosmos DB for PostgreSQL). This application improved the speed of delivery for product-level analysis reports to under 4 seconds. The tech stack for this application utilizes Python for the Back-end, Typescript for the Front-end, Azure OpenAI Service to access GPT model (gpt-35-turbo) and Azure AI Search for data indexing and retrieval

Austin, Texas, United States

Led the analytics team where I processed 750,000+ data points across 3 MySQL tables to discover 18 key metrics. Built a custom dashboard with user authentication using the Python Streamlit framework and Pandas library, organizing the analysis report into 5 domains: Product Performance, Supply Chain & Fulfillment, Customer Behavior, Geographic and Referral, and Sales Patterns. Together, they provided actionable insights for executives across production, logistics, sales, marketing, and customer experience to support strategic decision-making.I analyzed product configurations (e.g., most purchased dimensions, frame types, stretcher bar, materials, and color groups) for mirrors, canvases, tables, and table tops so upper management can understand product demand and preferences to optimize inventory, production planning, and product offerings. I performed RegEx search patterns on tracking numbers and calculated average order & production lead times across product lines to evaluate logistics efficiency and shipping processes to improve delivery performance and customer satisfaction.I found insights into customer decision-making by tracking first visit-to-purchase lead times, website visit frequency, and time-of-day purchasing patterns. Using an external Python library, I mapped customer zip codes to cities, counties, and states enhancing geographic metrics. I analyzed lead referral URLs to identify the top domains driving traffic. With these insights, we were able to understand regional demand trends and traffic sources to execute targeted marketing strategies. I investigated payment and order dates to identify common sales patterns, providing insights into peak purchasing times and improving demand forecasting.

Epic Hire is a tech startup based in Raleigh, North Carolina leading the revolution in the early career hiring process. During their initial market penetration and user acquisition campaign for the Southwest, I conducted referral-based outreach through tabling and cold-emailing, focusing on iOS downloads, browser registration, and active engagement. Collaborated with brand ambassadors, fostering cross-functional teamwork that supported project outcomes and contributed to a holistic marketing and sales approach. Analyzed and identified trends, gaps, and opportunities with senior executives, informing them on future product development and marketing strategies for over 81 corporate companies. Today, Epic Hire has grown to over 700 active users across 15+ major universities with 50+ corporate clients including GE Aerospace, Egynte, Total Quality Logistics, Insight Global, and professional sports franchises from the NBA, NFL, MLB, and NHL such as the Chicago Bulls, Washington Commanders, Texas Rangers, and Seattle Kraken.

Austin, Texas, United States

Novobi is a trusted Gold Partner of Odoo along with extensive expertise in SAP, Oracle, and AWS. During my internship, I was trained in their software development life cycle processes and toolchains (Jira ticketing software, Git developer workflow, Docker Container Deployments, CI/CD, and Agile Methodologies) to develop business software solutions using full-stack MVC framework (Python, PostgreSQL, and Node.js)In preparation for the Odoo Certification exam which identified top experts in Odoo, but had a less than 30% passing rate, I reviewed Odoo documentation, forums, and videos to achieve my certification within 12 months. I presented both new and core features of Odoo 15 Inventory and Barcode applications to the Senior Engineers and interns, demoing the warehouse management and automated inventory adjustments functionalities.Analyzed requirements and performed fit-gap analysis for 4 different clients (retailers for tire supplies, smart devices & accessories, footwear & accessories, and skincare products), identifying which Odoo applications covered their daily operations and business aspects. Designed the workflow of each client's business process to verify requirements. Implemented the workflow with detailed steps in Odoo to validate the scalability and quality of Odoo solutions.

Bachelor Of Science & Arts - Bsa, Computer Science, Human Ecology

Activities and Societies: Society of Asian Scientists and Engineers - SASE Mahjong Club

Business Minor, Business Administration And Management, General