Thomas Nichols

Thomas Nichols Email and Phone Number

Customer Care Coordinator | Expert in Delivering Exceptional Service | Skilled in Issue Resolution, Process Optimization, and Contract Management @ Tri Pointe Homes
Thomas Nichols's Location
Friendswood, Texas, United States, United States
About Thomas Nichols

Dynamic and record-breaking professional with 11 years of experience in surpassing sales quotas, exceeding customer expectations, and delivering exceptional customer experiences and services.Skilled in contract management for real estate transactions, with a proven ability to analyze, review, and negotiate complex commercial contracts while coordinating with internal stakeholders. Adept at understanding complex business needs, product strategies, and driving project deliverables/outcomes. Capable of managing distributed teams, fostering shared visions, leading change, and delivering professional services.

Thomas Nichols's Current Company Details
Tri Pointe Homes

Tri Pointe Homes

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Customer Care Coordinator | Expert in Delivering Exceptional Service | Skilled in Issue Resolution, Process Optimization, and Contract Management
Thomas Nichols Work Experience Details
  • Tri Pointe Homes
    Customer Care Coordinator
    Tri Pointe Homes Mar 2024 - Present
    Houston, Texas, United States
    ● Managed contract checklists and documentation, ensuring that all contract-related documents areaccurately recorded and easily accessible.● Participated in meetings with internal stakeholders to understand their contracting needs, preparemeeting agendas, document action items, and ensure follow-up on assigned tasks.● Assisted in reviewing and drafting standard and mid-level complexity contracts, gaining familiarity withcontract terms, and ensuring compliance with established policies.
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  • Othn Holdings Llc
    Founder
    Othn Holdings Llc 2022 - Present
    Friendswood
    ● Drafted and analyzed over 40 assignment contracts, ensuring alignment with established policiesand procedures.● Managed tracking of critical contract dates and deadlines, ensuring timely completion ofcontract-related tasks and improved task tracking efficiency by 20%.● Facilitated meetings regarding contracting needs, developed agendas, and documented actionitems.● Successfully followed up on 100% of action items, leading to a 10% increase in meetingeffectiveness and accountability
  • 6Dgrs
    Customer Success Manager
    6Dgrs 2022 - 2024
    Houston, Texas, United States
    ● Collaborated with senior management to review and negotiate contract changes, managingchange requests and ensuring all approved modifications were executed within agreed timelinesand compliance standards.● Advised in the development and execution of strategies to optimize contract performance.● Assisted in implementing contract management methodologies to streamline processes,contributing to a reduction in turnaround time for addressing contract-related issues.
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  • Ihb
    Real Estate Aquisitions Manager
    Ihb 2020 - 2022
    Houston, Texas, United States
    ● Managed full-cycle contract administration, boosting efficiency by 15% in origination, negotiation,and post-execution.● Exceeded monthly sales targets by coordinating contract-related tasks, leading to the successfulclosure of 2-3 deals and generating over $30K in revenue.● Streamlined pricing and contract negotiations, reducing proposal turnaround time by 25%
  • Harris County Pretrial Svc
    Asscoiate Project Manager
    Harris County Pretrial Svc 2017 - 2020
    Houston, Texas, United States
    ● Assisted in preparing project status reports and presentations for stakeholders, highlighting keymilestones, accomplishments, and challenges.● Managed data entry for electronic health records, resulting in a 99% accuracy rate.● Implemented efficient data retrieval mechanisms to support analysis and reporting throughoutproject lifecycles.
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  • Noble Logistics
    Project Coordinator
    Noble Logistics 2013 - 2017
    Houston, Texas, United States
    ● Generated regular performance reports, highlighting key delivery metrics and achievements,driving a 25% increase in project efficiency.● Optimized route operations, resulting in a 20% reduction in delivery times and enhancing overallefficiency in pharmaceutical distribution processes.● Developed and maintained comprehensive project documentation, ensuring transparency andaccountability throughout the project lifecycle.

Thomas Nichols Education Details

Frequently Asked Questions about Thomas Nichols

What company does Thomas Nichols work for?

Thomas Nichols works for Tri Pointe Homes

What is Thomas Nichols's role at the current company?

Thomas Nichols's current role is Customer Care Coordinator | Expert in Delivering Exceptional Service | Skilled in Issue Resolution, Process Optimization, and Contract Management.

What schools did Thomas Nichols attend?

Thomas Nichols attended Texas Southern University.

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