Thomas Donno Email & Phone Number

London, Gb

• Manage the centralised People service desk for all business units; AEG Europe Head Office, AEG Presents, The O2, Hammersmith Apollo, Indigo at The O2, The Halls Wolverhampton, AXS. • Pro-actively seek, pitch, and implement policy/process improvements across both the People & Culture function and the employee lifecycle. • Responsible for drafting new policy documentation to keep in line with current legislation whilst also staying true to the tone of AEG’s vision and values.• Pro-actively seek, pitch, and implement improvements to AEG’s suite of benefits. • Lead the Visa Sponsorship process.• Lead the contractor engagement process. • Lead on the integration of processes, standards and benefits communication for all new business units added to the group.• Consistently seek to maintain and improve relationships with key stakeholders across the business. • Lead on the Onboarding process across the UK business units, consistently reviewing its application and making sure it represents being best in class. Main point of contact in the People & Culture team for the onboarding side of new ATS software and screening providers. • Manage the distribution of People & Culture internal communications and content creation for relevant intranet pages. • Lead on Employee Handbook updates at various points across the year to include employment law and statutory updates. • Build relationships with senior leaders and line managers across the organisation.• Lead on and advise employees through ER processes and cases. • Analyse the type of queries being sent to the People Hub to proactively tackle common trends and work towards effective solutions. • Quality check and sign-off documentation, payroll administration and reports produced by the service desk team.

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

The O2

United Kingdom

- Previously Reviews Editor and Writer.- Write and submit regular album/EP reviews alongside setting up and writing new features including Festival coverage, opinion pieces and interviews (incl. Clutch, Brant Bjork, Frank Black and more).- Since becoming Editor I have spearheaded a hit rate increase of approximately 50,000 unique visitors to the site per month.- Complete important editorial work on the website, working on submissions from the team of writers to ensure that all content is suitable for our target audience. - Build good relationships with key PR and record label personnel.- Distribute music promos to a team of writers, ensuring that deadlines are strictly respected.- Maintaining an active involvement in Social Media, reacting to trends and breaking news to ensure as much exposure as possible is achieved. - Use social media’s advertising tools effectively on a limited budget to increase exposure.- Uploading a consistent level of news items, tweaking press releases to make posts more engaging for readers.- Use of basic HTML.

London, United Kingdom

United Kingdom

Reading, United Kingdom

Mill Hill

Cipd Level 7 Advanced Diploma In Strategic People Management, Human Resources Development

Bachelor Of Arts (Ba), History, 2:1

Activities and Societies: Provided music reviews for the University newspaper *Spark, Reading History Society Part 1: Approaches.

Education record

A Level: History- A │ Business Studies - A │ Law - A │ English Literature and Language - B (AS Level) 9 GCSE's: A - B including History.