Tom Conway Email & Phone Number

Boucherville, QC, CA

Vancouver, British Columbia, CA

• Chief Executive for British Columbia’s key resource center delivering high quality programs and services that help entrepreneurs grow successful and sustainable businesses. With funding support from the federal and.
• Expanded Small Business BC’s reach in the province to increase access to critical business information for marginalized entrepreneurs including businesses led by Indigenous, women, people of color, immigrants and.
• Increased employee engagement via engagement surveys, direct employee contact, tying goals to organizational goals, offering additional mental health supports and creating growth opportunities.
• Created a team dedicated to helping business owners navigate the challenges presented by the pandemic as well as pointing them to critical federal and provincial resources.
• Expanded and increased community participation in our marquee annual Small Business BC Awards event to showcase the hard work of BC entrepreneurs to a broader audience via a virtual platform.
• Facilitated and promoted greater cooperation and collaboration among all stakeholder groups in British Columbia involved in the development and success of small and medium sized enterprises.

Vancouver, BC, CA

• Senior leader for Provincial organization dedicated to supporting individuals and families living with schizophrenia, psychosis and other severe mental illness.Reporting to the Boards of Directors of both the British.
• Administration of day-to-day activities of operations; finance; development; communications and program staff (45 total staff province-wide);
• Collaboration with other provincial offices, national office, local branch and regional management team as well as other organizations devoted to health service delivery in British Columbia;
• Advocacy for public policy and funding appropriations with the B.C. Legislature, various governmental ministries and health authorities locally, provincially and nationally;
• Fund development via corporate sponsorships; grants; individual donors and events;
• Education of the public about schizophrenia, psychosis and other severe mental illness to reduce the stigma associated with those diseases;

Irving, Texas, US

• Provide executive leadership and business operations management and product development for 60 chapters; over 3200 members spanning 10 states in the Pacific U.S. Primary YPO management team lead assigned to the largest.
• Motivational leadership for events, membership, lifelong learning, marketing and others located throughout the region and world.
• Establish, present, and implement long-term strategic plans and annual goals for the region and all chapters within it.
• Manage operational budgets, regional development and regional funds.
• Coordinate sharing of best practices among departments and chapters within the region including the process, collection, and judging for regional awards and subsequent submission for global recognition.
• Develop and execute relevant functional workshops/training.

Fresno, CA, US

• Provide executive leadership to 150+ employees for a non-profit organization devoted to providing services for children and adults with disabilities and their families in a 10-county region.Lead operations and.
• Manage considerable staff, department and governance restructuring following assessment of organizational needs and resources through all-staff/client/Board interviews and research.
• Initiated and cultivate an atmosphere of transparency at all levels.
• Increased awareness of ESCC through community engagement and Board/staff involvement with key stakeholder organizations in multiple counties.
• Organized a strategy for raising substantial new funds through corporate and individual donations, government contracts, community and private grants and planned giving.
• Initiated a collaboration with local service organizations and foundations to engage the community and develop strategic partnerships regarding ESCC services.

Rosemont, IL, US

• Senior executive responsible for federal and state health policy and legislation; physician practice management resources; physician evidence-based performance metrics and clinical guidelines; and, insurance company.
• Strategic lead for Board of Governors’ Quality, Practice, Policy and Research Committee.
• Established a nationwide system for state government advocacy in collaboration with local rehabilitation physicians.
• Organized an office of federal advocacy specifically focused on the needs of rehabilitation physicians.
• Liaison to White House Roundtable on initiative to provide specialized healthcare to returning military personnel and their families.
• Directed analytics project to collect data and conduct physician surveys to determine core areas of rehabilitation medicine, reimbursement/compensation and member satisfaction.

Chicago, IL, US

• Promoted into multiple leadership roles served during two separate terms for a total of 13 years including peer review, insurance fraud, coding and billing, electronic claims and special projects.Project lead on.
• Content expert and policy advocate to ADA Washington Office to ensure legislation and regulations related accurately reflect dentistry’s position.
• Project lead on strategic projects for the ADA House of Delegates (national governing body) including issues such as access to care, social networking, dental tourism and retail dentistry.
• Represent the dental profession at policy-making levels of national organizations and government agencies related to electronic commerce, privacy and security.
• Direct Association-wide research, development and publication of dentistry’s position on dental tourism in order to help educate the public regarding potential benefits and concerns when traveling abroad for dental.
• Appointed by the Executive Director to the ADA Social Responsibility Committee to facilitate projects that enable the ADA and its employees to be good global citizens.

Chicago, IL, US

• Directed two teams: Provider/Member Relations and Governance to successfully reach corporate goals of increasing nationwide provider and member satisfaction and inter-plan collaboration. Goals achieved through new.
• Streamlined governance processes for staff through development and implementation of staff writing training seminars and establishment of a project management approach to coordination for each Board Committee meeting.
• Project lead for development and implementation of Emergency Contingency Plan for Licensee Termination, including responsibility for protocol, staff training and maintenance of the Plan.
• Chaired National Provider Stakeholder Panel group to determine health care provider satisfaction with various Plan processes including claims processing, training and responsiveness.
• Chaired Annual Meeting Awards Ceremony to honor Plans for their support of Inter-Plan business model.

Chicago, IL, US

• Directed two teams: Provider/Member Relations and Governance to successfully reach corporate goals of increasing nationwide provider and member satisfaction and inter-plan collaboration. Goals achieved through new.
• Streamlined governance processes for staff through development and implementation of staff writing training seminars and establishment of a project management approach to coordination for each Board Committee meeting.
• Project lead for development and implementation of Emergency Contingency Plan for Licensee Termination, including responsibility for protocol, staff training and maintenance of the Plan.
• Chaired National Provider Stakeholder Panel group to determine health care provider satisfaction with various Plan processes including claims processing, training and responsiveness.
• Chaired Annual Meeting Awards Ceremony to honor Plans for their support of Inter-Plan business model.

Chicago, IL, US

• Managed and coordinated all activities related to the Health Insurance Portability and Accountability Act (HIPAA) to bring the nations’ physicians into compliance with federal and state regulations related to.
• AMA voting representative and Secretary to the National Uniform Claim Committee (NUCC), a Designated Standard Maintenance Organization (DSMO) authorized by the U.S. Secretary of Health and Human Services.
• Chair of the NUCC CMS 1500 Subcommittee; determined whether millions of dollars worth of changes needed to be made to the form and insurance industry infrastructure in order to comply with federal and state regulations.
• Liaison to government agencies and national organizations responsible for developing standards for electronic data interchange including the National Uniform Billing Committee, American National Standards Institute.
• Provided staff support on electronic commerce issues for key AMA policy groups including the Council on Medical Service, Board of Trustees, and House of Delegates.
• Contributed to cross-Group and cross-Association project teams, particularly on issues related to electronic commerce.

Chicago, IL, US

Master'S Degree, Public Administration

Bachelor Of Arts (B.A.), Political Science And International Relations