Tom Conway's Location
Vancouver, British Columbia, Canada, Canada
Tom Conway's Contact Details
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About Tom Conway
My life and professional career have been built on a foundation of helping others through mission-driven work. I am an experienced executive-level leader with a demonstrated history of successful management and direction of healthcare, non-profit and membership organizations. I am skilled in many areas, and am most passionate about advocacy; diversity, equity, and inclusion; coalition building; grassroots organizing; team building; Board governance; entrepreneurship; and, social enterprise.
Tom Conway Work Experience Details
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Executive Projects CoordinatorDaroBoucherville, Qc, Ca -
CeoSmall Business Bc Apr 2019 - Dec 2024Vancouver, British Columbia, CaChief Executive for British Columbia’s key resource center delivering high quality programs and services that help entrepreneurs grow successful and sustainable businesses. With funding support from the federal and provincial government as well as corporate and other sponsorships, we provide small businesses throughout the Province with access to resources, information, training, business tools and advice to support all stages of their business life cycle. Under the direction of the of the Board of Directors, develop and implement a strategic vision and long-range strategy for the organization to meet the evolving service delivery needs of entrepreneurs while ensuring the long-term sustainability of SBBC. Below are a few key performance objectives/metrics:• Expanded Small Business BC’s reach in the province to increase access to critical business information for marginalized entrepreneurs including businesses led by Indigenous, women, people of color, immigrants and persons with disabilities.• Increased employee engagement via engagement surveys, direct employee contact, tying goals to organizational goals, offering additional mental health supports and creating growth opportunities.• Created a team dedicated to helping business owners navigate the challenges presented by the pandemic as well as pointing them to critical federal and provincial resources. • Expanded and increased community participation in our marquee annual Small Business BC Awards event to showcase the hard work of BC entrepreneurs to a broader audience via a virtual platform. • Facilitated and promoted greater cooperation and collaboration among all stakeholder groups in British Columbia involved in the development and success of small and medium sized enterprises. • Developed innovative, client-centered information services including new information products and tools. -
Executive DirectorBritish Columbia Schizophrenia Society Apr 2018 - Apr 2019Vancouver, Bc, CaSenior leader for Provincial organization dedicated to supporting individuals and families living with schizophrenia, psychosis and other severe mental illness.Reporting to the Boards of Directors of both the British Columbia Schizophrenia Society and the British Columbia Schizophrenia Foundation, responsible for carrying out the strategic direction, mission, values and goals into the daily operations of the Society. Responsibilities include:• Administration of day-to-day activities of operations; finance; development; communications and program staff (45 total staff province-wide);• Collaboration with other provincial offices, national office, local branch and regional management team as well as other organizations devoted to health service delivery in British Columbia;• Advocacy for public policy and funding appropriations with the B.C. Legislature, various governmental ministries and health authorities locally, provincially and nationally;• Fund development via corporate sponsorships; grants; individual donors and events;• Education of the public about schizophrenia, psychosis and other severe mental illness to reduce the stigma associated with those diseases;• Representation of the Society via personal contact with external stakeholders, volunteers, staff and the general public;• Board, Committees (Executive, Policy, Finance, etc.) and AGM meetings. -
Regional Director, Pacific U.S.Ypo May 2016 - Apr 2018Irving, Texas, UsProvide executive leadership and business operations management and product development for 60 chapters; over 3200 members spanning 10 states in the Pacific U.S. Primary YPO management team lead assigned to the largest region (by members) in the world providing strategic and governance support to two Regional Boards and 60 Chapter Chairs. Ensure high quality of business operations management and delivery of premier customer service. Understand and ensure the chapter-level needs and requirements of the region. Develop products for use by members within the region and globally.Key Achievements:• Motivational leadership for events, membership, lifelong learning, marketing and others located throughout the region and world.• Establish, present, and implement long-term strategic plans and annual goals for the region and all chapters within it.• Manage operational budgets, regional development and regional funds.• Coordinate sharing of best practices among departments and chapters within the region including the process, collection, and judging for regional awards and subsequent submission for global recognition.• Develop and execute relevant functional workshops/training.• Support relevant international committee portfolios in reaching committee goals, including providing reports and participation in periodic calls and meetings. -
President And CeoEaster Seals Central California Jan 2013 - May 2016Fresno, Ca, UsProvide executive leadership to 150+ employees for a non-profit organization devoted to providing services for children and adults with disabilities and their families in a 10-county region.Lead operations and strategic direction with full responsibility for bottom-line factors including long-range planning; corporate and individual donor strategies; vendor contract negotiations; new collaborative alliances; and, program revitalization and development. Provide cross-functional management; direct Chief Administrative Officer; Vice Presidents; program directors and general oversight of 150+ employees. Redefine organizational structure to provide focus and direction, streamline processes and increase revenues through multiple channels. Represent eleven affiliates with $3-5 million annual budget at National Organization Board and House of Delegates. Key Achievements:• Manage considerable staff, department and governance restructuring following assessment of organizational needs and resources through all-staff/client/Board interviews and research.• Initiated and cultivate an atmosphere of transparency at all levels.• Increased awareness of ESCC through community engagement and Board/staff involvement with key stakeholder organizations in multiple counties.• Organized a strategy for raising substantial new funds through corporate and individual donations, government contracts, community and private grants and planned giving.• Initiated a collaboration with local service organizations and foundations to engage the community and develop strategic partnerships regarding ESCC services.• Direct all finance, human resources and other operational processes within the organization.• Govern a 10-member board of directors and various committees.• Lead all program activity including education and autism services, Camp Harmon, in-home therapy and family respite activities. -
Associate Executive Director, Health Policy And Practice ServicesAapm&R Aug 2011 - Jan 2013Rosemont, Il, UsSenior executive responsible for federal and state health policy and legislation; physician practice management resources; physician evidence-based performance metrics and clinical guidelines; and, insurance company billing and coding for the nations rehabilitation physicians. Established a federal advocacy office in Washington, D.C. and a state government affairs office in Rosemont, IL. Provided cross-functional management to three directors and their teams. Increased awareness of rehabilitation physicians among key stakeholder groups. Increased organizational revenues through new product development. Key Achievements:• Strategic lead for Board of Governors’ Quality, Practice, Policy and Research Committee.• Established a nationwide system for state government advocacy in collaboration with local rehabilitation physicians.• Organized an office of federal advocacy specifically focused on the needs of rehabilitation physicians.• Liaison to White House Roundtable on initiative to provide specialized healthcare to returning military personnel and their families.• Directed analytics project to collect data and conduct physician surveys to determine core areas of rehabilitation medicine, reimbursement/compensation and member satisfaction.• Content expert for five member sub-specialty councils (Central Nervous System, Pain, Pediatric, Musculoskeletal, and Residents).• Regularly contribute lay and scientific articles for physician publications and communications. -
Senior Manager, Dental Informatics And Special ProjectsAmerican Dental Association Jul 2006 - Aug 2011Chicago, Il, UsPromoted into multiple leadership roles served during two separate terms for a total of 13 years including peer review, insurance fraud, coding and billing, electronic claims and special projects.Project lead on multiple-stakeholder projects including two separate appointments by the President to task forces on Universal Health Care and Access-to-Care and a Board-appointed Electronic Health Records Workgroup and each of its six advisory groups (Advocacy, Certification, Liaison, Member Education, Standards, and Vocabulary) to create a nationally accepted oral health component of the electronic patient health record.Key Achievements:• Content expert and policy advocate to ADA Washington Office to ensure legislation and regulations related accurately reflect dentistry’s position.• Project lead on strategic projects for the ADA House of Delegates (national governing body) including issues such as access to care, social networking, dental tourism and retail dentistry.• Represent the dental profession at policy-making levels of national organizations and government agencies related to electronic commerce, privacy and security.• Direct Association-wide research, development and publication of dentistry’s position on dental tourism in order to help educate the public regarding potential benefits and concerns when traveling abroad for dental treatment. • Appointed by the Executive Director to the ADA Social Responsibility Committee to facilitate projects that enable the ADA and its employees to be good global citizens.• Representative to the ADA Employee Advisory Committee; appointed by the Executive Director to represent staff concerns to Senior Management and Human Resources.• Spearheaded initiative that now includes domestic partner health benefits for employees of the Association. -
Manager, GovernanceBlue Cross And Blue Shield Association Jun 2004 - May 2006Chicago, Il, UsDirected two teams: Provider/Member Relations and Governance to successfully reach corporate goals of increasing nationwide provider and member satisfaction and inter-plan collaboration. Goals achieved through new policy implementation, market research, educational programs and workshops which resulted in both increased Plan revenues and decreased expenditures. Managed the Governance process for the Inter-Plan Programs Committee (IPPC), a Committee of the Board of Directors, as well as the National Business Advisory Committee a Subcommittee of the IPPC; including meetings and materials management, communications, and budget.Key Achievements:• Streamlined governance processes for staff through development and implementation of staff writing training seminars and establishment of a project management approach to coordination for each Board Committee meeting.• Project lead for development and implementation of Emergency Contingency Plan for Licensee Termination, including responsibility for protocol, staff training and maintenance of the Plan.• Chaired National Provider Stakeholder Panel group to determine health care provider satisfaction with various Plan processes including claims processing, training and responsiveness.• Chaired Annual Meeting Awards Ceremony to honor Plans for their support of Inter-Plan business model. -
Manager, Provider SatisfactionBlue Cross And Blue Shield Association 2004 - 2006Chicago, Il, UsDirected two teams: Provider/Member Relations and Governance to successfully reach corporate goals of increasing nationwide provider and member satisfaction and inter-plan collaboration. Goals achieved through new policy implementation, market research, educational programs and workshops which resulted in both increased Plan revenues and decreased expenditures. Managed the Governance process for the Inter-Plan Programs Committee (IPPC), a Committee of the Board of Directors, as well as the National Business Advisory Committee a Subcommittee of the IPPC; including meetings and materials management, communications, and budget.Key Achievements:• Streamlined governance processes for staff through development and implementation of staff writing training seminars and establishment of a project management approach to coordination for each Board Committee meeting.• Project lead for development and implementation of Emergency Contingency Plan for Licensee Termination, including responsibility for protocol, staff training and maintenance of the Plan.• Chaired National Provider Stakeholder Panel group to determine health care provider satisfaction with various Plan processes including claims processing, training and responsiveness.• Chaired Annual Meeting Awards Ceremony to honor Plans for their support of Inter-Plan business model.
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Marketing Manager, Ama Internet IdAmerican Medical Association 1997 - 2004Chicago, Il, UsManaged and coordinated all activities related to the Health Insurance Portability and Accountability Act (HIPAA) to bring the nations’ physicians into compliance with federal and state regulations related to administrative simplification including privacy and security of patient health information.Effectively promoted, developed policy and arranged national meetings for the AMA Internet ID, a secure Internet identification system for physicians and related health care providers.Key Achievements:• AMA voting representative and Secretary to the National Uniform Claim Committee (NUCC), a Designated Standard Maintenance Organization (DSMO) authorized by the U.S. Secretary of Health and Human Services.• Chair of the NUCC CMS 1500 Subcommittee; determined whether millions of dollars worth of changes needed to be made to the form and insurance industry infrastructure in order to comply with federal and state regulations.• Liaison to government agencies and national organizations responsible for developing standards for electronic data interchange including the National Uniform Billing Committee, American National Standards Institute X12, Health Informatics Standards Board, Workgroup for Electronic Data Interchange and Dental Content Committee.• Provided staff support on electronic commerce issues for key AMA policy groups including the Council on Medical Service, Board of Trustees, and House of Delegates.• Contributed to cross-Group and cross-Association project teams, particularly on issues related to electronic commerce. -
ManagerAmerican Dental Association 1989 - 1997Chicago, Il, Us
Tom Conway Skills
Nonprofits
Health Policy
Healthcare
Strategic Planning
Leadership
Program Development
Program Management
Volunteer Management
Public Speaking
Fundraising
Healthcare Information Technology
Management
Healthcare Management
Strategic Communications
Community Outreach
Association Management
Hipaa
Policy
Informatics
Project Management
Training
Leadership Development
Program Evaluation
Coalitions
Process Improvement
Public Policy
Public Health
Grants
Legislative Relations
Organizational Development
Grant Writing
Non Profits
Policy Analysis
Customer Service
Government
Healthcare Industry
Quality Improvement
Data Analysis
U.s. Health Insurance Portability And Accountability Act
Medicaid
Analysis
Hospitals
Managed Care
Nonprofit Organizations
Healthcare Consulting
Ehr
Business Process Improvement
Practice Management
Grassroots Organizing
Healthcare Information Technology
Tom Conway Education Details
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Sangamon State UniversityPublic Administration -
University Of Illinois Urbana-ChampaignPolitical Science And International Relations
Frequently Asked Questions about Tom Conway
What company does Tom Conway work for?
Tom Conway works for Daro
What is Tom Conway's role at the current company?
Tom Conway's current role is Executive Projects Coordinator.
What is Tom Conway's email address?
Tom Conway's email address is tc****@****als.com
What is Tom Conway's direct phone number?
Tom Conway's direct phone number is +177339*****
What schools did Tom Conway attend?
Tom Conway attended Sangamon State University, University Of Illinois Urbana-Champaign.
What are some of Tom Conway's interests?
Tom Conway has interest in Social Services, Children, Civil Rights And Social Action, Politics, Environment, Arts And Culture, Health.
What skills is Tom Conway known for?
Tom Conway has skills like Nonprofits, Health Policy, Healthcare, Strategic Planning, Leadership, Program Development, Program Management, Volunteer Management, Public Speaking, Fundraising, Healthcare Information Technology, Management.
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