Thomas Eggleton, A-Csm, Cspo, Sp, Ssm, Email & Phone Number

Kitchener, ON, CA

Waterloo, Ontario, Canada

Kitchener, Ontario, Canada

Waterloo, Ontario, Canada

• My role as Scrum Master was within the Versio Agile Release Train working with the "Playout" teams. My goals were to coach and act as a servant leader to 3 teams (between 15-20 developers and engineers) as they began.
• Partnered with program Agile Coaches and our Release Train Engineer to measure and incrementally increase team agile maturity based on the organization standards and organize projects within JIRA as per expectations.
• Continued collaboration with teams under the Versio Agile Release Train to deliver exciting features, manage cross team dependencies, and delight industry leading broadcasters to generate revenues > US$20 million.
• Worked closely with the product management team to develop and refine processes to accurately identify production support issues. Saw a reduction of customer issue backlog by 35% and measured improvement in cycle time.
• Lead workshops during the initial adoption of SAFe to provide training sessions to help support those in achieving their certifications as well. We ran mock tests, lunch and learns, and of those in attendance all had.

Kitchener

• My role as Scrum Master was within the Group Benefits department which focused on the "Highly Critical" billing management system ManuConnect. My goals were to coach and provide servant leadership to multiple teams.
• Partnered with program Agile Coaches and Agile center of excellence to measure and incrementally increase development team agile maturity based on the organization standards and organize projects within JIRA as per.
• Identified the risks posed by technical debt impacting admin system upgrades and organized discussions with engineering and program leadership to include debt reduction as part of our road-map. As a result we were able.
• Identified impediments to sprint capacity, of recurring manual smoke testing post deployments, and organized discussions between quality engineering and product ownership to include automated smoke testing scripts in.

Mississauga, Ontario

• My role as Lead Product Analyst was within the CreditPath Lending Platform product team. The CreditPath Lending Platform is a loan and lease origination platform that enables financial institutions to optimize their.
• Successfully delivered on 2 major quarterly releases focusing on enhancements to core functionality while organizing 6 minor releases focusing on maintenance to ongoing projects. This resulted in 2 legacy clients.
• Engaged directly with clients to obtain feedback regarding features delivered as part of minimum viable product. The feedback was reviewed and, based on business value, included on product road map as further incentive.
• Organization of feature initiatives in order to provide independence and promote self-organization of off-shore teammates.

Mississauga, Ontario

• As scrum master for the CreditPath Lending Platform my duties include:
• Collaboration with product management to identify and forecast product progression road maps.
• Collaboration with product development and quality assurance groups in regards to feature analysis.
• Organization of agile artifacts using tools such as Team Foundation Server and Rally.
• Administration of agile tools and code repositories such as Team Foundation Server and Rally.
• Facilitation of agile ceremonies including planning, scoping, scrum, demonstration, and retrospectives.

Mississauga, Ontario

• As leader of product technology for CreditPath Lending Platform my duties included:
• Management of 5 development resources focused on product progression and ongoing maintenance.
• Definition of performance objectives in line with organizational goals and individual development.
• Representation for sales and client support regarding product and development processes.
• Collaboration with surrounding product organization to prioritize maintenance backlog.
• Promotion of collaborative atmosphere and conflict resolution.

Mississauga Ontario

• As senior business systems analyst for CreditPath (LOS) within the product team my duties included:
• Maintenance and documentation of the baseline implementation of the CreditPath application.
• Maintenance and documentation of configuration references for the CreditPath application.
• Development of standardized CreditPath SSRS reports to meet customer needs.
• Collaboration with product team to support opportunities and initiatives.
• Collaboration with sales and surrounding organization to support opportunities and initiatives.

Mississauga Ontario

• As a professional services consultant for CreditPath Lending Platform my roles varied between business analyst, technical analyst, and consultant and my duties were:
• Ongoing engagement with customers from initial requirement gathering to production hand-off.
• Successfully implemented CreditPath Lending Platform to 7 financial institutions focusing on commercial lending, small business lending, and equipment finance.
• Analysis and implementation of client requested features and functionality based on product capabilities.