Thomas Eick Email & Phone Number

Mentorship and leadership within the Automotive Service Industry is my passion. I am an ASE and Nissan Master Technician dedicated to improving client retention through increasing shop efficiency and reducing repeated repair attempts. My greatest strength is my ability to aggregate the knowledge, experiences and abilities of my peers and I in order to overcome obstacles. I encourage and tutor fellow technicians to further certify themselves. I appropriately prioritize my workload and promised times while assisting colleagues. Reviews and evaluates shop processes with management. Interface with clientele. Effectively communicates diagnostic or repair information with technical support, service advisors, technicians and leadership. Resolve repeated repair attempts. Successfully assists fellow technicians with diagnosis or repairs. Expertise: diagnostics, leadership, communication, conflict resolution, troubleshooting, mentorship, conceptual knowledge, practical knowledge, training