Tom Ellis Email & Phone Number

Knoxville, TN, US

Under the leadership of a mission-driven management team, Ministry Brands serves more than 95,000 customers and is the leading provider of SaaS platforms for churches, parachurch ministries and other faith-based organizations in the United States and Canada. The company seeks to equip the 21st-century church with technology that empowers pastors, church.

Collaborated with Business and Social Studies Departments to co-develop and lead class instruction on topics such as Early Seed Investing, IPO Process, Shark Tank, US Civil War, and the French Revolution at Hinsdale South High School, a public four-year high school with a student body of ~1,500 students that US News named as a “Best School” and Washington.

Atlanta, GA, US

First Advantage is a leading global provider of background screening, with 3500+ employees, operating in 26 countries and providing screening solutions in over 200 countries.* Collaborated with Silver Lake Partners and First Advantage leadership team to launch a successful IPO of First Advantage (NASDAQ: FA) with 29.3M Shares offered and a $3.0B Market Cap.

Atlanta, GA, US

• Led Background Screening, Drug Screening, Resident Screening, Investigative Research, Driver Qualification, and Vehicle Services factory in support of $450 Million in revenue, with complete management responsibility.
• Collaborated with leadership team to position sale of First Advantage from Symphony Technology Group to Silver Lake, a global technology investment firm, with more than $60 billion in combined assets under management
• Defined client delivery vision and strategy and approved system and process investments to support the near double digit year-over-year commercial growth through new product launches, product enhancements, client.
• Collaborated across sales, marketing, product leadership, technology, and operations and spearheaded technology assessment and operational integration of the world's largest Retailer into First Advantage's portfolio
• Instilled lean approach within organization through sponsorship and delivery of BPI Black Belt projects; driving 10+% improvement in Quality and 20+% improvement in delivery cycle time.

Atlanta, GA, US

• Global strategic operations and organization improvement responsibilities across all First Advantage businesses in support of $350 Million in revenue.
• Leader of innovation-based team which was responsible for evaluating First Advantage's global operational model, identifying and delivering opportunities which dramatically improved capacity, throughput, quality and.
• Created Global Six Sigma team responsible for client delivery improvements through quality enhancements, process simplification and organizational optimization.
• Implement foundational measurement systems, capacity planning and execution, and processdiscipline
• Engaged customers and customer account teams and delivered a performance management culture and measurement system which reflected the customer experience. Instituting consistent measurements across geographies and.
• Spearheaded opportunistic client, system and process improvements which drove improved coverage, 37% improvement in Candidate delivery cycle time, while supporting revenue stabilization and ultimately revenue growth

Atlanta, GA, US

• Global strategic operations and organization improvement responsibilities across all First Advantage businesses in support of $350 Million in revenue.
• Leader of innovation-based team which was responsible for evaluating First Advantage's global operational model, identifying and delivering opportunities which dramatically improved capacity, throughput, quality and.
• Created Global Six Sigma team responsible for client delivery improvements through quality enhancements, process simplification and organizational optimization.
• Implement foundational measurement systems, capacity planning and execution, and processdiscipline
• Engaged customers and customer account teams and delivered a performance management culture and measurement system which reflected the customer experience. Instituting consistent measurements across geographies and.
• Spearheaded opportunistic client, system and process improvements which drove improved coverage, 37% improvement in Candidate delivery cycle time, while supporting revenue stabilization and ultimately revenue growth

Seattle, WA, US

Slalom designs and builds strategies and systems to help our clients solve some of their most complex and interesting business challenges. As a Client Partner my responsibilities included:- creation of Industry-focused framework to enhance Slalom's presence and increase the team's eminence in the Insurance Industry- definition and roll out of Slalom's.

I am seeking an exciting and challenging role in an organization where a strong record of market expansion, data analytics and operational excellence is required. I am a results-focused executive and have extensive experience in consumer-based data and analytics organizations. My background include consumer-based digital strategy, analytics and business.

New York, NY, US

• Global strategic operations and organization improvement responsibilities across Nielsen's Media and Consumer Good's businesses in support of $6.5 billion in revenue.
• Leader of innovation-based Reinvention team which was responsible for evaluating Nielsen’s global business model, identifying and delivering opportunities which dramatically improved capacity, throughput, quality and.
• Spearheaded opportunistic client, system and process improvements which drove improved coverage, 19% improvement in quality and a 19% cycle time improvement in deliveries across 22 countries
• Executive of Nielsen’s Consumer and Media call center, a 120-agent, 7-hub, six-language organization supporting 18,000 calls/month from Nielsen clients across 70 countries

New York, NY, US

• Led North American Fast Moving Consumer Goods and Retail client delivery factory in support of $1.2 billion in revenue, with complete management responsibility for $90 million operating budget. Led delivery portfolio.
• Defined client delivery vision and strategy and approved system and process investments to support the 6+% year-over-year commercial growth through new product launches, product enhancements, client acquisition and.
• Program lead who collaborated across sales, marketing, product leadership, technology, data science and operations and spearheaded technology assessment and operational integration of Walmart’s US stores into Nielsen’s.
• Instilled lean approach within organization through sponsorship and delivery of BPI Black Belt projects; driving 50+% improvement in Quality and 10+% improvement in delivery cycle time.
• Improved Say:Do for new client deliveries from 65% to 98% through cross functional collaboration
• Winner of the 2013 Nielsen Distinguished Chairman Award for Leadership and Performance

New York, NY, US

• Lead Business partner and primary IT liaison for SRDS, PERQ / HCI, IMS, Claritas and Spectra products.
• Responsible for customer demographic and segmentation data collection and construction for Claritas and Spectra businesses
• Integrated organization and products into the Nielsen structure realizing an annualized 8% cost reduction
• Led asset swap of which enhanced Nielsen’s European TV Audience Measurement position in over 20 countries
• Drove convergence of consumer segmentation products and services into a combined offering, realizing a 5% cost productivity while improving ad hoc custom delivery performance by 1,000 basis points

Boston, MA, US

• Developed Fortune 100 client relationships, managed ~$40MM client revenues, led digital strategy and execution teams as well as classical business strategy and IT deploymentsKey Clients, Projects, and Accomplishments
• Integrated Khimetric into SAP Retail’s Pricing, Promotion and Markdown Optimization processes and tools which enhanced SAP Trade’s practice and service offering
• Led over 40 diverse IT and system projects including manufacturing, engineering, and organizational transformation initiatives for General Motors
• Drove a 2.5 year outsourcing program which resulted in a $1B reduction in OEM’s annual IT spend.
• Created digital user experiences for clients including: Marriott International, Comdisco, MotherNature.com, Motorola, SC Johnson and Wine.com
• Established client relationships and deliveries for clients including ConAgra, Crate & Barrel, Dairy Queen, General Mills, Kraft, Lands’ End, McDonalds, SC Johnson, Sara Lee, Sears, and Unilever.

Dublin 2, IE

• Delivered component-based solutions, leveraging Eagle architecture specifications, in Financial Services and Utilities industriesKey Client, Projects, and Accomplishments
• Delivered a Customer Relationship Management (CRM) technical architecture that supported Voice Response Unit (VRU), agent desktop, and Internet requests for Nations Bank

Dublin 2, IE

Mba, Management

Computer Science / Telecommunication Masters Program

Bs, Mathematics