Thomasene Tammy Bradford Email & Phone Number

Marion, TX, US

Arlington, VA

• Lead people-focused projects in a highly collaborative environment, focusing on the development of multiple projects across the organization, providing mentorship, coaching, and training of new and existing staff.
• Project Manager for significant grants from funders such as MacKenzie Scott, Arthur M. Blank Family Foundation, and Salesforce, overseeing end-to-end project execution and funder relationship management. Managing.
• Mentor and Coach for project managers, providing guidance to strengthen project delivery and develop leadership capabilities.
• Recruitment and Onboarding Support by participating in interviewing and hiring PMO director and staff, assisting with onboarding, organizational workflows, and training on internal systems. Assigned as NAMI's lead.
• Designed and Coached Directors for development on efficient workflows, team management, and employee performance tracking to enhance organizational effectiveness.
• Career Pathways and Process Improvement by partnering with leadership and HR to establish career pathways, resource allocation, and sustainable process improvements, helping build career growth structures within the.

Remote

• Manage multiple national-level, cross-departmental portfolio of projects totaling more than $4M in grantfunded initiatives for the National Alliance on Mental Illness (NAMI) National PMO.
• Oversee and responsible for $4M+ Grant Funded budget which includes staffing, vendor procurements with third party vendors, grant distribution and infrastructure for future programs all project stages from initiation.
• Lead project planning sessions with project sponsors, internal and external stakeholders, and project team members. Synthesize information from sponsors to accurately define scope, milestones, resource requirements and.
• Develop and deliver quantitative and qualitative project reports for the project team, the grant funder, and senior leadership. Facilitate conversations with cross functional teams to ensure all grant requirements and.
• Successfully lead projects that are completed on-time, in scope, and within budget including:o Mental health initiatives ensuring access for youth and young adult, people of color, those in underserved communities, and.
• Support the development of National PMO standard operating procedures while providing thought leadership around project analyses and methods. Assist the Director of the PMO in analyzing, refining and redefining the.

Remote

Project Manager for startup client to plan and execute projects related to building, developing, launching, and operating an interstate transportation company. Discovery of the best project management methodologies, tools, and best practices to help stand-up a project management division of the organization. Create and maintain projects in various PM.

San Antonio, TX

Managed and assisted in organizing internal and external strategies to increase ROI, ensure KPI’s were met, and assist with the development and sharing of best practices across all business areas. Marketing B2B partners including Real Estate Agents, Mortgage Loan Officers, and Home Builders.  Engaged in short and long-term project planning to provide the.

San Antonio, Texas Area

Coordinated, created, and planned B2B and B2C strategic projects for the Comet Cleaner Franchise with total sales of more than $100M for 10 locations plus a newly launched mobile delivery service.  Designed, built, and maintained all social media platforms including Facebook, Twitter, LinkedIn, and Instagram. Executed social Strategy projects through.

United States

• Certified Personal Financial Counselor - Responded to daily online community inquiries regarding the Debt Relief Industry including the Debt Management Plan, Debt Settlement Plan, Bankruptcy options, Credit scores and.
• Assisted Community Manager with daily functions including content management creation, content calendars, blog administration and training for new community contributors and bloggers. Provided topics and wrote blog.
• Met 100% of deadlines and project goals for ensuring responses and investigations of project implementation were timely and accurate. Created, implemented and managed social media platforms on Twitter, Facebook.
• Created, implemented and ran several contest and other online marketing campaigns which included: video marketing; YouTube content; Webinars to increase volume and traffic to the company’s website and all of our.
• Projects managed included: Company rebrand, website redesign, TV and Radio commercials, Intranet upgrades, Standing up Social media team/dept. Marketing B2B, B2c, C2C, SOP and Vendor Relationship Management

United States

• Responded to customer inquiries regarding their participation in the Debt Management Program
• Operated on a secure server interface using all tools and programs from my home office

United States

• Assisted Program Director with daily operation of a Non-Profit 36 unit transitional housing facility. Intake and orientation of new tenants; maintain waiting list, applications, leases and rental records in compliance.
• Managed in house daycare program and supervised daycare staff, coordinating schedules and daily assignments; created standard operating procedures in compliance with state regulations.
• Provided Life Skills education on a weekly basis, developed and delivered instruction in a classroom setting as well as in an informal one on one setting.

United States

• Website design and development; Online multi-level marketing and advertisement; Created e-commerce sites and businesses; Hired and managed several employees and interns; Performed daily, weekly and monthly performance.

United States

• Senior Customer Assistant Account Manager
• Duties included- Inbound/outbound call center account manager for loss prevention department; Collections, customer servicing and other loss mitigation or recovery activities; Secured payments and negotiated payment.
• Duties included: Inbound/outbound call center management of investment portfolios to include Certificates of Deposit and Money Market accounts for Fortune 500 company with over 100b in assets; Certified mentor for new.

United States

• Project management at on site Health care facilities to assist and improve quality and timely medical claim processing for all insurance carriers including Medicare and Medicaid; Provided training and education to on.

United States

• Held individual and group training session and seminars for employer groups and physicians and the provider community for Medicare; Handled appeals for Medicare process through MAXIMUS; Educator for new and existing.
• Member Service Representative: received 70-120 calls daily; processed inbound request for demographic changes, location of providers and billing inquiries. Handled escalated calls as Team Lead.
• Supervised call center with over 1500 calls daily maintaining a ASA of:30 seconds, keeping or exceeding BCBS expectations.

Registered Nursing/Registered Nurse

60 hours

High School Diploma, Health And Pre Nursing