Tom Etzel Email & Phone Number

Union, NJ, US

Overseeing the process improvement, product development, growth and standardization of a fulfillment and refurbishment center for medical devices.

• Oversaw end-to-end operations in Processing and Logistics departments, implemented transformative process refinements resulting in an exceptional productivity increase of up to 150%.
• Expertly managed a high-performing team comprising 6 exempt Supervisors, 80 skilled hourly non-exempt operators, and a dedicated support team of Fleet Managers, Dispatchers and Facility Coordinators.
• Championed lean principles, continuous improvement, and Kaizen methodologies, driving a culture of operational excellence and fostering innovation throughout the organization.
• Developed and implemented customized software tools, effectively optimizing resource allocation, improving profitability, and driving productivity gains of up to 200% in select departments. Collaborated closely with.
• Conducted regular GEMBA walks to identify operational bottlenecks, engaged with employees, and drove continuous improvement initiatives at all levels.
• Achieved exceptional growth, propelling the company's operations to a remarkable 300% increase in incoming and outgoing volume under my strategic leadership.

Newark, DE, US

• Managed high-volume recruitment operations, optimizing processes and overseeing candidate flow.
• Cultivated strong client relationships through weekly meetings, earning trust through data presentation.
• Mentored and developed placement specialists, maximizing team performance through regular coaching.
• Improved candidate placement rate by 160% in only 2 years.
• Streamlined the recruitment process, reducing time-to-fill metric by 110%.

Seattle, WA, US

• Created a safe and productive work environment through teambuilding and skill-building exercises while meeting customer demand. Developed future leadership through one-on-one mentoring.
• Increased overall shift throughput and productivity by 170% within a two-month period.
• Implemented cost-saving initiatives by introducing programs to reduce inventory shrink, optimizing process flow and facilitating cross-department cooperation, resulting in annual savings of over $300,000.
• Improved produce quality by implementing quality control measures, resulting in a significant decrease in defects by 130%, ensuring consistently high standards and customer satisfaction.
• Managed a large team in the highest-production Amazon Fresh building globally.
• Successfully navigated operations through significant volume and product selection growth in 2016.

• Managed warehouse inventory and created Excel-based system to properly track and organize stock
• Found new and engaging ways to interact with customers to build trust and maximize profitability

Bachelor'S Degree, Digital Communication And Media/Multimedia

Education record