Thomas Winston Email and Phone Number

• Provide service and information to policy holders regarding Farmers products.• Explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions.Research and respond to requests to discuss options regarding various aspects of policies.• Contact current policy holders to recommend appropriate coverage to make sure that policy holders are adequately insured.• Performs specific unit functions, including but not limited to researching systems, procedure and reference concerns, validating correct system processing, reporting concerns and communicating results as necessary.

• Mange and drive all aspects of sales and account management processes as a lead in the promotion of diverse financial products • Collaborate with business owners in assessing needs and providing business loans ranging from $50K to $2M• Consistently meet and exceed all established goals for customer experience, brand reputation, revenue and productivity.• Proactively identify and analyze various loan products• Create and maintain strong sales relationships with merchants, and develop new business via outbound call, cold calls and referrals.• Increase revenue through the implementation of strategic sales consultation methodologies• Deliver guidance to clients in order to drive the customer experience and ensure customer retention• Ensure and maintain the integrity of the financial institution brand via the deployment of customer-centric and consultative sales and service strategies

- Provide customized VoIP phone solutions for small to medium sized businesses.- Maintain high knowledge of the industry, technology, and product in order to make customized recommendations on a per client basis. - virtual receptionist, call groups, call recording, CRM integration, etc.- Conduct detailed sales presentations with prospective business- Close new business - Responsible for hitting monthly sales quotas- Build potential customer relationships through aggressive follow ups- Maintain organization and structure throughout the entire sales process

-Responsible for 3PL activity for the 3,000 carriers across the United States. -Work with shippers to help receive, and deliver over 1000 loads a week.-Develop methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts to shippers.-Develop and maintain transportation system on domestic and international freight that ensures business needs are met.-Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory, and quality ensuring that Premier Elite Transports customer service creates competitive advantage in marketplace including resolving critical customer complaints.-Create, manage and achieve the overall logistics and customer service department budgets-Develop and lead Sales and Operations Planning (S&OP) process-Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials.- Resolve any legal issues pertaining to transportation/distribution

-Qualified leads to execute sales of mobile web software solutions agriculture, financial services & funded startups-Fostered relationships with C-suite executives to understand business needs and propose mobile strategy & technology solutions-Collaborated cross-functionally with web developers & architects to design custom mobile web technologies -Led and mentored team of 2 sales managers including best practice sharing for negotiating and closing sales-Oversaw implementation of custom mobile web projects through full life cycle - including requirements design, development, testing, installation, and post-launch evaluation-Provided best practice recommendations around mobile strategy, from infrastructure & architecture to UX & UI-Represented company at technology trade shows and conferences across the Southeastern region

-Generated leads to drive sales of fleet tracking solutions to small & medium B2B customers in the Midwest region-Developed relationships with clients and delivered business solutions with first-class customer service to close sales-Achieved or exceeded assigned monthly sales quota consistently & prepared sales reports as required-Educated prospective customers by providing product insight on solutions to manage fleet operations-Improved industry knowledge by staying abreast of telematics industry news, competitors and business climate -Demonstrated strong business acumen, proven sales & negotiation tactics and shared best practices with team members

-Directed a team of Ten account executives who managed a portfolio of more than 10,000 commercial accounts generating over 8 million in monthly revenue -Coached and trained direct reports in product cross-selling and marketing campaign demos such as Yellow Pages, Online, Direct Mail, and Search Engine Marketing Clicks Packages-Provided performance feedback to direct reports to ensure quotas and expectations were exceeded-Collaborated with senior leadership team to review performance metrics and created actions plans to drive sales growth strategies

-Prospected clients to generate sales of digital & VOIP solutions for Nortel, a $30B telecommunications equipment manufacturer-Developed relationships with C-suite clients & presented business models to negotiate deals -Improved industry knowledge by staying abreast of telecommunication industry, competitors and business climate-Trained new employees and built relationships across sales team to assist in achieving sales targets-Exceeded yearly $750K sales quota and oversaw project implementations through post-close evaluation

-Communicated daily with 100+ inbound & outbound customers to resolve service, billing & technical issues-Exercised professional judgement in a fast-paced high volume environment in resolving customer support issues-Supported monthly new hire training by educating & providing feedback on quality of call monitoring sessions -Collaborated with team members to achieve department goals as well as individual performance goals

-Provided individual and group instruction to a diverse class of students in math, reading, science and social studies  -Managed students during class, lunch and recess transitions during regular school hours  -Exhibited positive attitude, effective communication and served as a role model to students  -Maintained positive classroom environment by encouraging discipline and responsibility  -Exercised diligence in protection of students, materials, and equipment on school grounds  Engaged with faculty and adhered to Board of Education policies and procedures