Thomas A. Falcone Email and Phone Number

Part time vocation.Market and Technical consulting on sales and service management. Focus on Power Sports and Equipment.

STRATEGIC BUSINESS DEVELOPMENT WITHIN POWERSPORTS AND EQUIPMENT MARKETS- EXHAUST, TUBULAR STRUCTURES, STRUCTURAL ASSEMBLIES.PROJECT MANAGEMENT FROM OEM CONTACT TO DELIVERY.

Powersports Aftermarket Product Development From Concept to Distribution

Manage Service parts support for 3000 member Dealer network-5 brands, from 2 offices.Increased Department performance by clarifying Dealer need through market study and establishing best practices, policies, procedures. Refined metrics to improve service to Dealers.

Superior customer service, marketing and merchandising took Power Sports sales to $2 million within 18 months of start up. Outsold 35 year old competitor representing same brand.Managed major events including FMX and Arenacross at venues such as the Bradley Center and US Cellular Arena to create immediate market presence, customer interest.Managed in store events, incentives and marketing programs.Developed in-house rider training program and organized rides to showcase Dealership.Extensive daily sales experience; parts and service counter to showroom floor.Recognized within top 10% in merchandising and display by suppliers.#78 out of top 250 Dealers for Kawasaki in % growth 2002-2003.

John Deere consumer products, Kawasaki ATV and utility vehicles with related engine and hand held lines. Retailed 25% of territories JD parts and accessories, wholesale aftermarket distributor and manufacturer of niche products. Recognized by suppliers for extraordinary merchandising.

Power Equipment, Golf and Utility Vehicle sales, service and leasing.Managed growth to 3 offices with sales, service and leasing, 1500 car fleet.Managed participation in major events including the GMO, Reitman & Mueller Open, Milwaukee Bucks games and Bucks special events, Rose Bowl parade, state and regional shows.Developed innovative marketing programs that created new and expanded markets. Complete domination of Wisconsin special event market within 12 months of start up through marketing programs, Sales and Service effort.Designed, manufactured and distributed niche utility vehicle products natinowide.

Struggling 100 year old Hardware with power sports & equipment concentration brought to profitability within months of take over. Porting, suspension and frame modfication specialties.Growth of power equipment sales and service forced sale to focus on equipment markets.

Developed and maintained superior service to Dealers and customers during a difficult portion of Harley Davidson's history. Coordinated Product Liability Loss Prevention and Quality Audit programs at 3 facilities.Managed technical publications, field service, in house and field training, customer relations, warranty programs with vender reconciliation and negotiation.Conceived specialty vehicle and managed introduction committee.Active in trade shows, product presentations, seminars and training nation wide.First report to division Vice President.