Thomas M. Fast Email & Phone Number

Parsippany, Nj, Us

Receiving, reviewing, analyzing and facilitating process improvements, enhancements and upgrades to the Infor WFM workforce management system and Infor OS platform being implemented at Securitas for the benefit of the staff at the field locations and at the district, area and regional offices. Responsibilities include:• User security provisioning for implementations in the US, Puerto Rico, and Canada• Data analysis and audit reporting• Project planning participation• Application configuration and testing• Electronic timekeeping options analysis and procurement process development

New York, Ny, Us

Computer Systems Manager actively engaged in, and working on, the implementation of CUNY eTime workforce management time and leave application regarding:▸ Configuration review and modifications,▸ Consolidation and updates of configuration documentation and artifacts,▸ System, Integration and User Acceptance Testing script creation and guidance,▸ Initial rollout of the application to Pilot campuses, ▸ Providing User support and process improvement recommendations,▸ Analyze issues and provide process analytics to measure usability and effectiveness, ▸ Draft and maintain detailed documentation of procedures and process for deployment, and▸ Facilitate the controlled deployment to the remaining campuses as a defined, repeatable process.CUNY eTime was intended to be rolled to all 24 campuses in the City University system to provide a unified, automated system for applying rules, regulations and policies with regards to the capture of time and leave hours.Project Management responsibilities include leading various benefits initiatives, deployment of a new and defined HR Policy Procedure, capturing the process and reporting of staff additions and updates to the Board of Trustees, and a complete redesign of the website for the Office of HR Management.

Toronto, On, Ca

Engaged clients ranging in size from a few hundred to over 80,000 employees to explore, analyze and recommend business process improvements captured in user-friendly workbooks and detailed design documents.• Directly engaged and led diverse subject matter experts (SME) in manufacturing, retail, healthcare, insurance, law, education and government for requirements gathering, validation, analysis and documentation review, establishing an unambiguous baseline and expectation, to remain within the original project budget and timelines.• Successfully conducted effective discovery and review sessions at client sites in North America and Australia establishing clearly defined requirements while earning high levels of trust and respect from clients for honesty, integrity, patience and ethics.• Identified deviations in legal or collective bargaining agreements advising corrective actions.• Reduced unnecessary redundancies and costs by isolating and suggesting business or process improvements.• Coalesced business concepts and WFM objectives to align with recommend best practices to leverage core application standards.• Created detailed design documentation, with applicable process flowcharts, which specified features and parameters for configuration and development.• Collaborated with technical and integration experts to document, test and assure accurate interface of critical data from and to external HR and payroll systems.• Resolved complex issues arising from unique internal needs, flawed processes, or mandated policies to guarantee the highest level of user experience and satisfaction.• Participated in the vendor selection process, engaging the client to identify critical success factors required for the application and the company supporting it, and produced an analytic report of balanced scores allowing the client to make an objective decision.

Toronto, On, Ca

Successfully configured, tested, deployed and supported applications for more than 15 WFM full project life-cycle SaaS applications for manufacturing, retail, insurance, medical and governmental clients, which improved efficiency and reduced punch, leave and schedule work for employees and managers.• Successful configuration and implementation of Ceridian Dayforce HCM, Infor WFM (f/k/a Workbrain), and CyberShift WFM3G applications in the US, Canada and Australia.• Creatively configured core business and pay rules for clients of various sizes, minimizing or eliminating the need for custom development.• Effectively managed project responsibilities and ensured Statement of Work targets were achieved, keeping tasks within the scope to meet deadlines and milestones.• Proactively escalated and addressed potential or actual application, scope or deadline issues or change requests due to external factors or systems to eliminate negative impact.• Vigorously adhered to the client-approved requirements for configuration of data details, rules and parameters to ensure that the core application reflected the business goals.• Maintained active client engagement and communication throughout all project phases, recommending usage adjustments, and resulting in an uneventful production deployment.• Created and executed thorough test scripts to confirm configuration and development accuracy, proactively identify and resolve issues, and to validate data interfacing to and from external systems, which minimized issues and assured a smooth transition to the new application and provide high level of quality assurance to the client.• Prioritized, managed and promptly resolved client requirement changes, user acceptance testing (UAT), system integration testing (SIT), and quality assurance testing (QA) issues, and provided overall support through the project and into go-live production enhancing the user experience and understanding of the application capabilities.

Parsippany, Nj, Us

Successfully configured and implemented proprietary workforce management application to various clients from small and medium size businesses to large, multi-jurisdiction enterprises throughout North America.SEE ADDITIONAL EXPERIENCE DESCRIBED UNDER AXSIUM GROUP (above).APPLICATION TRAINER:Designed and led clear and concise training sessions, with original reference materials, to support clients, implementation partners, and newly hired colleagues regarding the introduction to requirements gathering methodology and terminology, front-end usage, core engine configuration, testing practices, and system administration and maintenance of the application, allowing greater individual and collective command of application use and support.• Designated company trainer and training coordinator for client and new hire education and orientation, including producing and enhancing application training documentation for in-person and webinar programs, company user conference seminars, internal new hire education classes, and client self-directed training materials.• Created internal configuration guides for the application to assist colleagues with organization and nuances in configuration of the application.

Reviewed, analyzed, evaluated and documented various processes to ensure the proper movement of data and verification of information at the transmission end-points between human resource and payroll systems. Examined and identified the software and system development, implementation and defect remediation life cycle for guidance regarding management and technical efforts.

New York, Us

PROJECT MANAGEMENT:Actively involved in all aspects of numerous projects from scope planning, to defining, estimating and sequencing WBS, activities and tasks, including information gathering and documentation, technical design, development and testing, through deployment to production. Developed full project plans and calendars to track and manage project steps.• Constructed, refined and successfully managed project plans, including budget and completion dates.• Coordinating individual experts in business, analysis, design, construction and administration to shepherd projects and tasks to completion. • Completed all automated report and deployment projects within deadlines and scope, including supervising technical programmers, managing potential risks and advocating SDLC structure.• Obtained successful Software Quality Assurance audits on the first review for all projects managed.• Created Project Outline for use by other project managers delineating activity sequences.• Established unified deployment template to control task sequences and durations, facilitate the defined processes and provide cross-references for all communication. • Appointed representative to Capability Maturity Model (CMM) Lead Auditor regarding corporate methodology for comprehensive project management based upon demonstrated repeatable process achievement.CLIENT ISSUES RESOLUTION LIAISON:Received technical, procedural and data issues via online communication systems from the clients’ Relationship Manager. Reviewed and analyzed all issues and directed the course of action to the internal technology team, while clearly communicating to the client the planned approach for resolution. Provided analysis and reports for data integrity issues.• Enhanced client satisfaction by promptly communicating that the issue status and resolutions.• Constructed an effective system for documenting and tracking the status of all issues to full resolution.

Newark, New Jersey, Us

PROGRAMMER AND APPLICATION DEVELOPER: Coded or customized SQR programs using imbedded SQL Data Manipulation Language (DML). Initiated and designed new database tables. Wrote independent SQL queries for data investigations. Analyzed and queried database tables and access data, along with running test programs. • Constructed sophisticated interface and report programs, including thorough module testing plans.• Completed all modules within scheduled deadlines, adhering to stringent SDLC configuration.• Successfully conducted and participated in Unit, QA, SIT, UAT and Staging Tests. • Provided data immediately to functional partners from independent SQL queries.• Established manual application version control to avoid duplicate efforts or code losses.• Reduced job run times from five hours to 30 minutes by remodeling program code and creating and using new tables.• Programmed code revisions, increasing processing efficiency 10% to 20%. PRODUCTION SYSTEM BATCH SCHEDULING:Produced a comprehensive batch schedule reference book identifying the critical paths, based upon thorough inquiries, research and understanding data resource availability to facilitate schedule additions or changes without resource contentions.MODULE VERSION CONTROL MANAGEMENT:Formulated a module life cycle strategy and acted as the technology department’s single point of contact for the application managing module versions in the development and testing environments to eliminate module version conflicts. Taught the Change Man application used for managing module versions in the development environment, saving the department education and operations manual costs.MAINFRAME SECURITY ACCESS COORDINATION:Coordinated the mainframe security access by creating an entirely new reporting process and administrated access of individuals and groups to eliminate all improper access to databases, datasets and files to meet security compliance and audit requirements.

Licensed attorney* in private practice successfully handling hundreds of transactions in real estate transfers and refinances, contract review and negotiations, mortgage lending requirements and closings, and land title examinations.• Built up and managed an entire law firm of five attorneys, title insurance agents and support staff.• Actively handled all client cases to conclusion, managing expectations and communications.• Introduced, designed and developed technical database systems and programs for client and title data that were cost-effective and enhanced file tracking, increasing business productivity by 50% and eliminating all functional and clerical errors.• Eliminated wasteful file management processes raising efficiency by 30%.• Provided legal education to the general public regarding topics pertaining real estate transactions.*Limited part time practitioner from 1998 to date, but still actively licensed in the State of New Jersey.

B.A., History & Pre-Law

J.D., Law