Thomas Feinsod
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Thomas Feinsod Email & Phone Number

Service Desk Manager at Ohio Shared Information Svc
Location: Orlando, Florida, United States 7 work roles 1 school
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Current company
Role
Service Desk Manager
Location
Orlando, Florida, United States
Company size

Who is Thomas Feinsod? Overview

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Quick answer

Thomas Feinsod is listed as Service Desk Manager at Ohio Shared Information Svc, a with 410 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Thomas Feinsod.

Thomas Feinsod previously worked as IT Technician tier 2 at Compucom and CEO at Feinsod Consulting. Thomas Feinsod studied at Valencia Community College.

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Email format at Ohio Shared Information Svc

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Ohio Shared Information Svc

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Profile bio

About Thomas Feinsod

Fast-paced, people-focused IT and consulting professional, with over six years of experience in technology, customer service, management, and troubleshooting in a variety of professional fields. Talent for effective communication, assessing and resolving needs and achieving personal buy-in. Articulate communicator, skilled in achieving strong partnerships and delivering organizational goals.

Listed skills include Leadership, Team Building, Visual Merchandising, Powerpoint, and 16 others.

Current workplace

Thomas Feinsod's current company

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Ohio Shared Information Svc
Ohio Shared Information Svc
Service Desk Manager
Chester, MD, US
Website
Employees
410
AeroLeads page
7 roles

Thomas Feinsod work experience

A career timeline built from the work history available for this profile.

It Technician Tier 2

Current

Callaway, Maryland, United States

Sep 2022 - Present

Ceo

Feinsod Consulting

Orlando, Florida Area

Leading a small team of consultants to optimize your EHR software experience, accurately report regulatory attestations, and maximizing profitability through EHR efficiency.

May 2018 - Oct 2019

Technical Operations Center Supervisor

Orlando, Florida Area

Responsible for filling managerial duties for the Tier 1 Helpdesk Analysts. -Managing the Help Desk ticket escalations process. -Refining and implementing changes in IT ticket process.-QAs for Tier 1 Helpdesk technician, phone calls and ticket work.-Providing backup coverage for Tier 1, 2 and 3 Helpdesk work-Runing and assiting with P1 level issues as needed.Working with Optum leadership in IT integration.-Assisting the Secure team in onboarding of CSS applications to Secure.-Overseeing access administration efforts of CSS applications.

Feb 2014 - Feb 2019

Technical Operations Center Analyst

Orlando, Florida Area

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Respond to queries, run diagnostic programs, isolate problem, and determine and implement solutions.Additional responsibilities include managing and implementing the current RCA process, and running and assisting with “P1” level issues as needed.

Oct 2013 - Feb 2014

E-Learning Class Facilitator

Lake Buena Vista, Fl

Running/Facilitating the 'Welcome to Entertainment' and 'Traditions' classes for all new Entertainment cast members. Responsible for setting expectations for new cast members in all aspects of Walt Disney World, as well as proctoring all related e-learning and web based training for new cast.

Feb 2008 - Nov 2011

Technical Consultant

Orlando, Florida Area

Developed and implemented all scheduling and payroll software for Mosaicon Fashion Group's new outlet retail division. Provided updates and tech support for all programs on a 24-hour basis.

Aug 2009 - Apr 2011
Team & coworkers

Colleagues at Ohio Shared Information Svc

Other employees you can reach at osisonline.net. View company contacts for 410 employees →

1 education record

Thomas Feinsod education

FAQ

Frequently asked questions about Thomas Feinsod

Quick answers generated from the profile data available on this page.

What company does Thomas Feinsod work for?

Thomas Feinsod works for Ohio Shared Information Svc.

What is Thomas Feinsod's role at Ohio Shared Information Svc?

Thomas Feinsod is listed as Service Desk Manager at Ohio Shared Information Svc.

Where is Thomas Feinsod based?

Thomas Feinsod is based in Orlando, Florida, United States while working with Ohio Shared Information Svc.

What companies has Thomas Feinsod worked for?

Thomas Feinsod has worked for Ohio Shared Information Svc, Compucom, Feinsod Consulting, Unitedhealth Group, and Connextions.

Who are Thomas Feinsod's colleagues at Ohio Shared Information Svc?

Thomas Feinsod's colleagues at Ohio Shared Information Svc include Alex Van De Wetering, Lauren Franklin, Mph, Otto Berg, Kevin Monroe, and Steve Schmidtgesling.

How can I contact Thomas Feinsod?

You can use AeroLeads to view verified contact signals for Thomas Feinsod at Ohio Shared Information Svc, including work email, phone, and LinkedIn data when available.

What schools did Thomas Feinsod attend?

Thomas Feinsod studied at Valencia Community College.

What skills is Thomas Feinsod known for?

Thomas Feinsod is listed with skills including Leadership, Team Building, Visual Merchandising, Powerpoint, Human Resources, Retail, Sales, and Customer Satisfaction.

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