Thomas Ferrer, Shrm-Scp Email & Phone Number

Jacksonville, Fl, Us

Plano, Tx, Us

HR Business Partner supporting colleagues across four client groups (Finance, Legal, Product Management, and Strategy & Customer Success) to develop and implement HR strategies aligned with business goals, enhancing organizational effectiveness and productivityProvide extensive interim coverage for additional client groups (Customer Experience, Sales) during an HR Business Partner's absence, successfully managing increased workload and ensuring continuity of HR supportPartner with leadership to design and execute workforce planning initiatives, ensuring alignment with strategic priorities and operational needsFacilitate organizational change management efforts, including team restructures and leadership transitions, to drive seamless adaptation and maintain employee engagementDeliver strategic counsel on employee relations, performance management, and conflict resolution, fostering a culture of trust and accountabilityLead Talent Review sessions, ensuring robust succession planning and career development discussions for key rolesManage U.S. and India Business Case projects, streamlining processes for approvals on new roles, promotions, and market adjustments, reducing decision timelines

Plano, Tx, Us

Partnered with four client groups (Finance, Legal, Government Reimbursements, and Strategy & Customer Success) to align HR strategies with business goals, enhancing productivity and effectiveness.Led a company-wide goal-setting initiative, ensuring 90% of new hires had objectives set within 60 days, aligning team and organizational goals.Streamlined approval processes across U.S. and India by implementing Smartsheet-based workflows, reducing turnaround time to an average of 5 business days.Advised managers and employees on complex employee relations and conflict resolution, fostering workplace harmony and compliance with policies.Utilized HR analytics to track workforce trends and inform strategic decisions, maintaining dashboards for executive reporting.

Experienced HR Consultant specializing in empowering businesses leaders to build inclusive and high-performing workplace cultures. Collaborate with executives to design and implement strategies that enhance employee engagement, leadership effectiveness, and organizational success.Offer comprehensive services, including executive coaching, leadership development, team-building workshops, recruitment and onboarding, performance management, total rewards design, and organizational development. Focused on delivering tailored solutions that drive sustainable growth and position clients as employers of choice in their industries.

Orchestrated comprehensive HR management for the Rossville, GA office, synchronizing operations with the International Brotherhood of Electrical Workers (IBEW) and the National Electrical Contractors Association (NECA) partnershipsCreated and implemented a streamlined recruitment process, elevating interview techniques, designing standardized interview templates, and conducting training sessions for managers and supervisors to ensure the acquisition of top-tier talentSpearhead talent acquisition efforts through strategic engagement with LinkedIn, Indeed, and agency partners, overseeing the candidate lifecycle from interviews to post-interview evaluations, aligning candidate selection with organizational goalsCreated a seamless onboarding process for new hires, collaborating closely with the QA & Training Manager to guarantee a well-coordinated integration into the workforce, including the administration of critical training such as HIPAA complianceProactively managed intricate employee relations matters, conducting investigations, developing Process Improvement Plans (PIPs), in collaboration with the Union Shop Chairman, to maintain harmony and compliance within the union frameworkOversaw a spectrum of HR functions, ranging from handling Leave of Absence (LOA) requests and salary adjustments to managing invoices, ensuring a cohesive financial and operational alignmentDemonstrated proficiency in the management of office space and facility operations, optimizing workplace functionality to enhance overall employee satisfaction and operational efficiencyThe NECA/IBEW Family Medical Care Plan (FMCP) is a multi-employer, welfare plan established in January 2006 through a collaborative effort between NECA and the IBEW. Currently, more than 160 IBEW Local Unions and their NECA/employer counterparts are involved, with around 500 employers contributing to the Plan, which translates to over 106,100 individuals who benefit from the coverage provided.

Mojave, California, Us

As a Human Resources leader at Masten, I successfully led a team of up to 7 professionals in developing and implementing the company's strategic HR roadmap. I spearheaded the creation and implementation of a variety of HR and talent development processes and programs, including 360 performance reviews, performance improvement plans, onboarding and offboarding procedures, and an internship program.I worked closely with internal and external stakeholders to revamp and rebrand the company's policies and handbook, including a COVID-19 response policy in alignment with CDC guidelines. Additionally, I played a key role in improving organizational structure to enhance role clarity across the company.As part of my commitment to building a welcoming and inclusive company culture, I designed and implemented a variety of creative connectivity activities and regularly hosted and participated in virtual events. I also created and implemented Masten's Affirmative Action Plan and oversaw the Diversity, Equity, and Inclusion Council.In collaboration with the executive leadership team and an outside professional coaching consultant, I facilitated Enneagram tests, one-on-one coaching sessions, and teammate development workshops, which helped to foster a positive and growth-oriented workplace culture.

Mojave, California, Us

As a recruiting leader, I spearheaded the creation and implementation of company-wide processes for recruiting, onboarding, and offboarding employees and contractors. I led a team of up to 4 professionals and played a key role in growing the organization from 15 to 130+ employees and contractors.I created and ran weekly recruiting reports and metrics, leveraging various ATS (Applicant Tracking Systems) to ensure the offerings matched company needs. I partnered with staffing agencies to identify key talent and negotiate the best rates, while also crafting inclusive job descriptions and ensuring the careers page presented a holistic view of employment opportunities.In addition, I conducted initial interviews with candidates, screening for qualifications including cultural fit, location, salary level, and more. I also scheduled technical interviews for Engineering Team and Management, gathering feedback through hosting debrief sessions.As part of my role, I facilitated the new hire onboarding experience from start to finish, ensuring that employees felt welcomed and supported as they transitioned into their new roles. I also managed bi-weekly staffing meetings, giving updates and addressing staffing and onboarding obstacles.Throughout my time as a recruiting leader, I successfully negotiated salaries and crafted and extended offer letters to new hires.

Mojave, California, Us

Held a pivotal role in optimizing the CEO's schedule for peak productivity. I served as the primary gatekeeper, overseeing the intricacies of the CEO's demanding calendar, and orchestrated high-level meetings with NASA officials and Aerospace executives, both internally and externally.Assumed full responsibility for managing the CEO's domestic and international travel arrangements, encompassing flights, accommodations, and ground transportation, ensuring a seamless and comfortable experience.Leveraging advanced collaboration tools such as Google Meet, Zoom, and Microsoft Teams, I orchestrated and executed company-wide conference calls, facilitating seamless communication and engagement across the organization.Meticulously handled the processing of expense reports for reimbursement, demonstrating a keen eye for financial oversight, and efficiently managed conference registrations, schedules, and intricate travel logistics.

Karachi, Sindh, Pk

As the Marketing and Social Media Manager at Grappetite, I played a pivotal role in formulating and executing highly effective social media strategies tailored to the brand and its associated products. My expertise spanned multiple platforms, effectively boosting brand recognition, fostering engagement, and driving substantial increases in sales.Furthermore, I assumed a leadership role in the marketing endeavors for the GiftList app, overseeing all facets from crafting its compelling app store description to the creation of a visually captivating landing page website. My responsibilities extended to conducting rigorous testing and meticulously monitoring performance metrics, ultimately fine-tuning the app's functionality and appeal. Through these initiatives, I significantly contributed to substantial increases in app downloads and a marked uptick in user engagement.

Toronto, Ontario, Ca

Orchestrated the seamless execution of expense management, meticulously handled intricate travel logistics, and flawlessly coordinated executive meetings for top-tier leadership.Masterfully managed the demanding schedules of C-suite executives while meticulously evaluating incoming requests, streamlining priorities, and maximizing their productivity.Strategically arranged high-level meetings with key Quick-Service Restaurant (QSR) industry executives, both internally and externally, to drive critical discussions and collaborations.Spearheaded comprehensive travel coordination for executive team members, expertly securing reservations for flights, accommodations, and ground transportation to ensure a seamless and comfortable travel experience.Demonstrated proficiency in orchestrating and moderating company-wide conference calls, harnessing advanced Zoom technology to foster efficient and impactful communication across the organization.

Miami, Florida, Us

As the trusted Executive Assistant, I adeptly orchestrated the intricate calendars of the CFO and CIO, meticulously streamlining their meeting schedules while efficiently managing their travel arrangements and overseeing the seamless processing of expense reports.I took the lead in coordinating and facilitating prestigious high-level meetings, involving esteemed participants such as the Board of Directors, CEO, Executive Leadership members, and influential Quick-Service Restaurant (QSR) executives. My unwavering dedication ensured that their valuable time was optimized to support critical strategic initiatives.In addition to my core responsibilities, I assumed a pivotal role in crafting indispensable materials vital to the decision-making process during Board of Directors meetings, contributing substantially to informed and strategic governance.I orchestrated highly successful and impactful town hall events for the entire division, spanning both physical and virtual formats, capitalizing on cutting-edge technology like Zoom to maximize participation and engagement, further solidifying our cohesive and forward-thinking organizational culture.

Charlotte, Nc, Us

Led comprehensive post-implementation assessments by conducting follow-up surveys with branch teammates, evaluating the effectiveness of pilot initiatives and newly introduced sales tools. Presented findings through meticulously crafted Excel and PowerPoint reports, enhancing data accessibility and decision-making.Played a pivotal role in refining branch and client experience effectiveness by reviewing and enhancing teammate "playbooks" and training materials, ensuring alignment with strategic goals.Employed advanced data analysis techniques, including Excel functions such as VLOOKUP and pivot tables, to scrutinize client experience data, deriving actionable insights for the organization.Drove internal engagement and communicated the "SunTrust purpose" through the creation of captivating marketing videos, showcased at company-wide rallies to inspire and unite the workforce.Established and authored a quarterly Retail “Shine On Chronicle” newsletter, spotlighting outstanding team members and fostering a culture of recognition and excellence.Demonstrated a strong commitment to community engagement by volunteering as a Marketing Events Coordinator for the Latin American Association. Coordinated events and provided valuable resume and career coaching to support the unemployed and underemployed.Forged meaningful partnerships with organizations such as the Atlanta Mission to orchestrate a successful clothes drive and organize heartwarming holiday luncheons, embodying a strong sense of corporate social responsibility and community leadership.

Charlotte, Nc, Us

Acted as the primary steward of executive time and efficiency by expertly managing the intricate calendars of the CMO and EVP, orchestrating their schedules for optimal productivity.Spearheaded the strategic planning and execution of internal and external meetings with high-profile banking executives, ensuring judicious allocation of leadership's time and resources.Executed seamless and exclusive travel arrangements, encompassing flight coordination, hotel accommodations, and streamlined transportation, including managing company jet travel for top-tier executives.Pioneered the coordination of comprehensive town hall events, both in-person and virtual, uniting the entire organization through the adept use of Go-To Meeting technology.Demonstrated meticulous financial oversight by skillfully processing and reconciling complex expense reports, assuring full compliance with stringent company policies.Orchestrated end-to-end management of conference registrations, schedules, and travel logistics for the CMO and EVP, facilitating their engagement in critical industry events.Spearheaded the coordination of high-stakes Board of Director Meetings, assuming responsibility for the preparation of essential meeting materials to guarantee smooth proceedings at the executive level.Fostered cohesive teamwork and accountability by efficiently facilitating weekly team meetings, meticulously tracking action items, and providing proactive follow-up with leadership to ensure timely resolutions.Played an instrumental role in supporting the Event Manager during the prestigious 2014 Performance Excellence Awards (PEA) event in Miami, a hallmark occasion honoring the top 300 SunTrust teammates.Cultivated a culture of continual learning and engagement by successfully managing a bi-monthly book club for the Consumer & Private Wealth Management Assistants team, fostering intellectual growth and professional development within the department.

Atlanta, Ga, Us

As an HR Coordinator, I provided support to seven Executive Leaders, including the SVP of Human Resources, the SVP of HR Operations, and five Sr. HR Directors. I managed and coordinated various initiatives and awards programs, such as "One Equifax" and "Chairman's Circle of Excellence." I also maintained and organized highly confidential information in numerous Excel spreadsheets and files for Connections initiative, Workday rollout, Talent Review sessions, and Year-end Reviews.In addition, I served as the in-house Note Taker for Talent Review sessions for the Finance, Legal, and Marketing functions. I supported HR Business Partners with Merger and Acquisition tasks and assisted with creating surveys for several functions using Zoomerang.com.I managed the travel arrangements for senior leaders, including international plans, processed invoices, and created SharePoint groups for different teams to communicate more effectively. I also scheduled meetings and organized lunch meetings for numerous teams.Furthermore, I provided technical skills such as MS Outlook, Excel, PowerPoint, SharePoint, Zoomerang.com, and SignUP4. I assisted in creating PowerPoint presentations and helped choose, order, and delegate locations for 20 posters for the HR workspace to bring a more collaborative dimension to the work environment. Lastly, I maintained personal availability for various ad-hoc tasks that require immediate attention and served as the ERT Manager for Corporate Headquarters, recruiting three additional Emergency Response Team Managers.

Detroit, Mi, Us

As an IT Sourcing Specialist, my responsibilities included identifying potential candidates for Fortune 100 and 500 companies in the Information Technology sector. I pre-screened candidates to verify their location, rate, availability, and skill sets, ensuring they were a suitable match for the various positions available. I introduced qualified candidates to hiring managers at client sites and facilitated interview debrief calls and in-person conversations with the candidates.Technical

Atlanta, Ga, Us

As a Talent Acquisition Coordinator, I was responsible for coordinating interviews between candidates, Talent Acquisition Partners, hiring managers, and senior-level executivesScheduled phone and in-person interviews, some of which required travel or video conferencingConducted credit reports, ran background checks, and drug screens through LexisNexis, and processed I-9 documents for newly onboarded employeesEnsured all candidate paperwork was properly filed and kept on recordIn one particular business acquisition, I assisted in processing over 400 newly acquired employeesUtilized technical skills including Lotus Notes, Taleo, & Hire Express

Alpharetta, Georgia, Us

Conducted meticulous resume evaluations and skill assessments, ensuring alignment of candidates' qualifications with client needs for precision in candidate selection.Articulated compelling compensation packages through effective negotiation with candidates, fostering competitive yet fair arrangements.Crafted comprehensive candidate profiles and tailored resumes for client submission, showcasing candidates' strengths and experiences.Spearheaded seamless coordination of interview schedules, acting as a liaison between clients and candidates, optimizing the selection process.Demonstrated a strong digital presence by skillfully managing and updating job postings across diverse social media platforms and company websites, including Dice, Jobserve, WebConnect, Twitter, LinkedIn, and Facebook.Maintained and meticulously updated a substantial database housing over 50,000 candidates, ensuring data accuracy and accessibility for recruiters.Executed rigorous reference checks, providing recruiters with valuable insights for candidate evaluation.Collaborated closely with recruiters to identify and source IT candidates, skillfully prescreening applicants to streamline the selection process.Offered personalized candidate support by providing resume enhancement guidance, interview coaching, and expert advice, empowering candidates for success.Assumed leadership of morning conference call meetings, facilitating priority-setting discussions for Account Executives and the Recruiting team, ensuring strategic alignment and focus.Authored two informative blog entries, sharing best practices for leveraging LinkedIn effectively, contributing to the company's thought leadership and online presence.Provided critical support to recruiters on database projects and administrative tasks, including updating job postings and database management, enhancing operational efficiency.

Bs, Business Management

Associate'S Degree, Business Administration And Management, General