Thomas Heid

Thomas Heid Email and Phone Number

Senior Operations Manager w/Expertise in Hospitality, Leadership, Real Relationships | @ Charter Homes & Neighborhoods
322 N Arch St, Lancaster,Pennsylvania 17603,United States
Thomas Heid's Location
Greater Harrisburg Area, United States
Thomas Heid's Contact Details

Thomas Heid personal email

Thomas Heid phone numbers

About Thomas Heid

Area Manager Service OperationsI have 20 plus years in the people management business associated with restaurant operations and guest service. I have had much success developing and driving a sales culture with the people that I have worked with in multiple locations. I enjoy being a coach, mentor and leadership adviser to all who are in the people business and am very experienced with human resource tactics from resolution to performance bench planning. I have a very good track record of assembling the right team for the best results.Connect with me using:

Thomas Heid's Current Company Details
Charter Homes & Neighborhoods

Charter Homes & Neighborhoods

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Senior Operations Manager w/Expertise in Hospitality, Leadership, Real Relationships |
322 N Arch St, Lancaster,Pennsylvania 17603,United States
Website:
charterhomes.com
Employees:
102
Thomas Heid Work Experience Details
  • Charter Homes & Neighborhoods
    Builder
    Charter Homes & Neighborhoods Apr 2022 - Present
  • Mission Bbq
    General Manager Of Service Operations
    Mission Bbq Apr 2017 - Present
    Harrisburg, Pennsylvania
  • Leaders In Operations & Services Management In The Greater Pa Area
    Founder | Manager Operations Services
    Leaders In Operations & Services Management In The Greater Pa Area 2014 - Present
    Attending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry Discussions
  • Dennys Corporate
    General Manager Service Operations W/Expertise In Sales Building, Leadership, People Development
    Dennys Corporate Sep 2014 - Apr 2017
    Mechanicsburg, Pa
    Responsibilities include assembling the right team, processes and programs to ensure all company standards and expectations are met on a daily basis. Coaching the leadership model to all managers and staff and holding them accountable to the standards. Planning and organization for future events as well as driving excellent customer interaction and service. Demonstrate the skills necessary and implement with all team members to ensure goals and objectives are achieved.
  • Cheddar'S Casual Cafe
    Customer Service Operations Manager W/Expertise In Planning, Hr, Coaching, Standards
    Cheddar'S Casual Cafe Jul 2013 - Sep 2014
    Cheddar'S Casual Cafe, York, Pa
    Responsibilities include assembling the right team, processes and programs to ensure all company standards and expectations are met on a daily basis. Coaching the leadership model to all managers and staff and holding them accountable to the standards. Planning and organization for future events as well as driving excellent customer interaction and service. Demonstrate the skills necessary and implement with all team members to ensure goals and objectives are achieved.
  • Bob Evans
    Area Director W/Expertise In Operations, Sales, Hr, Growth Development
    Bob Evans Oct 2010 - Apr 2013
    Responsible for sales, profit, operations, staffing, policies, procedures, marketing, human resources and facilities for seven locations in the South Central PA market. Create a sales culture in a fast, clean and friendly environment. Contribute to the growth and development of all managers within the market and region through involvement in area and regional presentations.
  • Bob Evans
    General Manager W/Expertise In Operations, Policies, Procedures, Sales Volume
    Bob Evans Sep 1997 - Aug 2010
    Responsible for sales, profit, operations, staffing, policies, procedures, marketing, human resources and facilities for the highest volume restaurant in the company. Create a sales culture in a fast, clean and friendly environment. Contribute to the growth and development of all managers within the market and region through involvement in area and regional presentations.

Thomas Heid Skills

New Restaurant Openings Multi Unit Leadership Recruiting Restaurant Management People Development Team Building P&l Performance Management Operations Management Hospitality Management Coaching Cost Control Serve Safe Certified Food Service Food And Beverage Profit Food Income Statement Employee Relations Inventory Management Customer Satisfaction Process Scheduler Time Management Human Resources Customer Service P&l Management Marketing Food Quality Catering Forecasting Inventory Control Training Labor Management Process Optimization Sales Culture Strategic Planning Corporate Communications Program Implementation Brand Development Drive Results Collaborative Problem Solving Highly Detail Oriented Real Relationships Delegation Organizational Development People Skills Flexible Approach Standards Development Accountability

Thomas Heid Education Details

Frequently Asked Questions about Thomas Heid

What company does Thomas Heid work for?

Thomas Heid works for Charter Homes & Neighborhoods

What is Thomas Heid's role at the current company?

Thomas Heid's current role is Senior Operations Manager w/Expertise in Hospitality, Leadership, Real Relationships |.

What is Thomas Heid's email address?

Thomas Heid's email address is he****@****hoo.com

What is Thomas Heid's direct phone number?

Thomas Heid's direct phone number is +186458*****

What schools did Thomas Heid attend?

Thomas Heid attended Kutztown University Of Pennsylvania, Delone Catholic High School.

What are some of Thomas Heid's interests?

Thomas Heid has interest in Cooking, Nfl, Coaching, Running, People Management, Golf.

What skills is Thomas Heid known for?

Thomas Heid has skills like New Restaurant Openings, Multi Unit, Leadership, Recruiting, Restaurant Management, People Development, Team Building, P&l, Performance Management, Operations Management, Hospitality Management, Coaching.

Who are Thomas Heid's colleagues?

Thomas Heid's colleagues are Cynthia Lucci, Frank Raypush, Scott Stoner, Deb Nissley, Rebecca Hockley, Jim Shultz, Donna Hirsch.

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