Tom Fitzgibbons Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

Helping brands grow and succeed in the digital space through Ecommerce Management and Digital Advertising strategies. I'm a one man show. I don't outsource my work. Brands I partner with work directly with me to achieve their online selling goals.

St Louis, Missouri, United States

- Provided account strategy and oversight to a team of 40 employees (Brand Managers & Supporting Staff), managing a portfolio of over 60 client accounts. Focused on achieving each of our clients milestones and goals.- Podcast Co-Host on the My Amazon Guy Weekly Live Q&A, answering any and all Amazon Seller Central questions submitted by sellers.- Successfully met KPI of < 7% monthly client churn through routine strategy audits on client accounts and by providing the team with POA's to action and execute new strategy. - Mitigated cancellations and solved retention issues by addressing and actioning client concerns during monthly check-in calls with my clients.

Remote

Remote

Remote

- Successfully manage up to 16 full-service client accounts, with a direct focus on growth, retention, value addition, and strategic client communication. - Provide support and training to two account specialists, ensuring client goals and expectations are exceeded. - Proactively provide strategic delegation and direction to direct reports ensuring MAG processes are being followed.- Identify client pain points and problems to offer actionable solutions for further account growth and stability.

St Louis, Missouri, United States

- Manage Amazon seller accounts to achieve clients' eCommerce revenue goals. - Create and optimize client product listings on Amazon to drive purchases and compete for high ranking search results.- Run Amazon PPC Sponsored Ads to increase client sales and boost product rankings.

Greater St. Louis Area

Fenton, Missouri

- Created and managed content on Maritz intranet to engage with over 500 employees.- Researched and analyzed keywords for clients to create Google headers and descriptions for effective search engine optimization.- Created engaging content on Maritz Motivation social media channels to further market our brand.

Greater St. Louis Area

- Optimized existing Google Ads campaign to increase brand awareness using a strict monthly budget.- Efficiently used Google Ads budget of $10,000 to increase impressions from 4.24K to 64.7K and clicks from 535 to 2.88K to help drive brand awareness.- Implemented social media campaign that increased followers from 0 to 100+ on multiple social media platforms.

Greater St. Louis Area

- Provided leadership to a team of six staff members in the organization of recreational events.- Independently assisted customers and addressed all questions and concerns; built meaningful relationships through great customer service.- Aided with the launch of the company’s website by adding content geared for great user experiences.- Motivated residents to attend community events by marketing through company’s Facebook page.

United States

- Designed and improved client websites and software systems to create successful platforms. - Collaborated with multiple teams to establish system improvements and produce innovative ideas.- Followed strict deadlines to complete projects and push out updates for client software.

Bachelor Of Business Administration (B.B.A.), Marketing

- Team Lead on UMSL Business Podcast. - Interviewed students, faculty, and business partners to create content filled podcasts.

Associate Of Arts (A.A.), Business Administration And Management, General

Activities and Societies: Phi Theta Kappa Honor Society- Phi Theta Kappa Honor Society – Xi Lambda Chapter - Organized and volunteered.