I am honored to lead a team of Information Technology professionals that exemplify excellence. IN this role I lead the team in IT strategy, conceptualizing, planning, and delivering working technology solutions to benefit the taxpayer with a focus tied to administering and fostering Acedemic Excellence on behalf of the taxpayer through the U.S. Department of Education.

This position oversees all business-focused application projects throughout the development life cycle, including management of staff resources, and identifying ways to improve existing business-focused systems and transitions legacy systems onto platform technologies in accordance with the enterprise architecture strategic plan and agency mission needs. This includes providing strategic guidance and oversight over the software development process for all business applications-related projects, including defining the scope, timelines, deliverables, and resources needed to implement system development projects. The position directs staff in evaluation, selection, and procurement of necessary external resources for internally or externally hosted solutions and oversees all software development activities for business applications-related projects, including source code development and unit-test code to ensure its quality and integrity.

This position oversees the following Department-wide operations: Customer Service Center, Datacenter and IT Infrastructure Operations, and Network Services. This position oversees enterprise-wide IT infrastructure and cloud resources, monitors all aspects of the DOL network, implements and maintains enterprise and agency applications, and manages the Enterprise Service Desk. This also includes acquisition specifications and evaluations, implementing and integrating enterprise and agency infrastructure systems and services hosted and delivered internally and externally, including those delivered as Infrastructure as a Service (IaaS).

Liaises with Departmental and Program IT management developing effective and collegial relationships to effect the agency’s desired outcomes.- Serves an OWCP’s advisor and authority regarding the implementation of IT to meet the automation needs of OWCP’s Program, the architecture of information systems, development standards for implementing same, IT policy and applications, architecture and infrastructure.- Develops policy and standards for OWCP-wide IT contracting activities. Finds ways to improve the production and utilization of system/application development standards, guidelines and processes.- Oversees BTS operating practices including policies, procedures, security controls, and evaluates whether BTS adheres to OWCP and DOL policy, procedures, standards and guidelines.- Assists the BTS Director in overseeing a staff engaged in a delivery of a stable and effective IT infrastructure.

Program Manager responsible for portfolio of all new development projects that are managed through the Project management Office of the Office of Information Systems & Technology (OIST).- Provide leadership in the planning, development, coordination and management of the Agency’s strategic and performance planning process and integration with budget.- Oversee the information management system that is responsive to the needs of program managers, stakeholders and decision makers, customers and the general public.- Collaborate with representatives of other Federal agencies, OMB, programs and stakeholders on cross-cutting measures to ensure the workforce investment system is outcome focused and results oriented.- Oversee ETA’s technology requirements and coordinates with the Department and other government-wide efforts.- Represent ETA in internal and inter-Departmental policy areas such as the Internet Management Group, Technical Review Board, and the like.- Provide ETA input into emerging Departmental Information Technology (IT) policy formulations.- Serve as ETA’s point of contact with the Department’s IT review and approval process.- Participate in the selection, customization, maintenance and upgrade of software packages to assist ETA staff to perform their jobs more effectively.- Create and administers an internal IT project review process for ETA to ensure that program office technology investments will meet Departmental standards and will be compatible with ETA’s overall IT investment strategy.- Conduct on-going evaluations of applications and operations to ensure that the infrastructure and applications development support the Agency’s mission.- Participate in ETA’s capital planning and IT budget formulation and administration.- Ensure that a qualified individual is assigned as COR for all ADP related contracts.- Perform the full range of supervisory responsibilities

Project Manager responsible for the re-engineering effort for the National Emergency Grants (NEG) programs application.- Engaged in managing team of seven (7) composed of (4) developers, one (1) data architect, one (1) analyst and I through all aspects of the software development life-cycle (SDLC) tied to the re-engineering of the NEG application.- Responsible for drafting and maintaining various project planning documents across each process Group (Initiating, Planning, Executing, Monitoring and Controlling, and Closing)- Accountable for maintaining and refactoring the Work Breakdown Structures (WBS)—within the scope of the WBS, individual tasks are assigned, personal hours are scheduled, project performance goals are tracked, project components are delivered, and retrospective analysis on completed tasks and projects is performed.- Conscientious of reporting status to all stakeholder groups as follows (Senior Executive Report Biweekly, Project Management Office Report Weekly, Staff and Stakeholders report Weekly) - Involved in leading stakeholder meetings with Office of National Response Staff, Office of Regional Management, Office of Grants Management staff and other stakeholders in an effort to gather requirements, set scope and manage project expectations.- Responsible for evaluating candidates to become part of the contract team and manage and establish team member goals in relation to project objectives.- Interact with Senior Level Contract and Customer staff to make presentations of best practices, recommendations and strategies to solve complex business problems associated within the customer environment.

- Responsible for backup responsibilities covering Contract Project manager for assigning tasks, developing project plans, and helping to manage team of four (3) developers and one (1) analyst through all aspects of the software development life-cycle (SDLC) tied to the re-engineering of the NEG application.- Collaborate with the Project Manager to create and manage the Work Breakdown Structures (WBS)—within the scope of the WBS, individual tasks are assigned, personal hours are scheduled, project performance goals are tracked, project components are delivered, and retrospective analysis on completed tasks and projects are performed.- Responsible for managing and contributing to the Risk Management Plan to ensure that risks are identified and mitigation strategies are in place to help avoid or overcome risk potential.- Involved in leading requirements gathering meetings with Office of National Response Staff, Office of Regional Management, Office of Grants Management staff and other stakeholders in an effort to gather requirements, set scope and manage project expectations.- Responsible for producing requirements documentation to communicate project specifications to Contracting development team and Business Application Stakeholders.- Responsible for the documentation of all Functional System Designs and other related technical documentation within Project Management and CM processes.- Responsible for evaluating candidates to become part of the contract team and manage and establish team member goals in relation to project objectives.- Engaged in the task management of development staff and reporting of statuses to upper level management.- Interact with Senior Level Contract and Customer staff to make presentations of best practices, recommendations and strategies to solve complex business problems associated within the customer environment.

Technical Lead responsible for all aspects of website Application Development that falls under the domain of the National Emergency Grants (NEG) and Office of Trade Adjustment Assistance (OTAA) programs.- Responsible managing team of 4 developers through all aspects of the software development life-cycle (SDLC) tied to new program modules being release into existing systems for the ARRA projects. - The NEG On the Job Training Application services over 100+ users working on 100+ grants serving several millions of dollars. - The OTAA Trade Act Project Reporting project consumes quarterly data from the 50 states and territories and processes each check against approximately 250 data validation rules per record. System holds millions of records.- Accountable for design and architecture of new OTAA Petition which will accept petition submissions from hundreds of users per day. - Engaged in documentation and presentations to Senior Government Staff surrounding ARRA project development.

Manager responsible for all aspects of websites that fall under the domain of Haights Cross Communication (the parent company of Recorded Books, LLC).- Accountable for presenting to C Level executives regarding technical strategies, risk, and profits tied to Website efforts.- Responsible for planning the development and roll-out of the new recordedbooks.com website over the next 12 months. This site includes features built locally and remotely with a combined team of 10 people.- Engaged in the management, monitoring and responding to treats that pose risk to each of the public websites (currently there are five sites) against Security Threats.

Inserso took over the contract at the department of labor for the office of Foreign labor Certification. Please refer to the prior description for details tied to this position.

Senior ColdFusion Developer– On Site at the Department of Labor Office of Performance and Technology (PROTECH), Employment and Training Administration (ETA):- Senior Internet/intranet developer engaged in designing software modules to support ETA’s Permanent online (application) system.- Interface with other developers to mentor them in Web Development strategies and methodologies.

Team Lead of the InTouch Application -- InTouch is a Pharmacy Application GUI that interfaced primarily with the main pharmacy systems within NeighborCare allowing customers (Nursing Homes, Facilities, etc) to manage their customers from point of entry to exit.- Cold Fusion MX, Oracle 10g, JavaScript- Supported Approximately 3000 usersDeveloped OrderDx Tracking Application- This application was used to monitor diagnostic services scheduled trips performed by technicians and manage the life-cycle of the work performed by these techs. This was a scheduling system used to support this small portion of the NeighborCare business. - Supported approximately 20 users- This business unit managed multimillion dollars through this application- Increased productivity 10 fold by replacing paper system

This position is described above. The company separated its Long term Care and Pharmacy corporations in 2004. The company split into two companies around December 2004 from Genesis Health Ventures into NeighborCare Corp. and Genesis Health Care Corp.

ZonaFinanciera.com was a startup that focused on the financial markets of Latin America. There I was the team lead of the Insurance Vertical and focused my time and attention on building applications that showcases our customer's products and provided strategy to help build our customers brands with our end users. Work here was done primarily in ColdFusion versions 3.5 - 5, and MS SQL Server 6, 7 on Win 2000 servers running IIS.

Out of college, I was hired in the New Recruit Development program (NRD) that GTE had to acclimate chosen recruits into the Operations side of the telecom business. While here I rotated through 4 positions that provided management opportunities. These positions were in the following groups: 1. The Business Response & Provisions Center (BRPC), 2. Local Manager, Customer Zone Technician CZT/ Business Zone Technician BZT 3. Customer Care Center (Cell Phone)4. Inter Office Facilities

Out of college, I was hired in the New Recruit Development program (NRD) that GTE had to acclimate chosen recruits into the Operations side of the telecom business. While here I rotated through 4 positions that provided management opportunities. These positions were in the following groups: 1. The Business Response & Provisions Center (BRPC), 2. Local Manager, Customer Zone Technician CZT/ Business Zone Technician BZT 3. Customer Care Center (Cell Phone)4. Inter Office Facilities

I worked in CPR as a intranet developer. I had several small projects to build reporting systems for internal clients using Crystal Reports, Allaire Cold Fusion 3.0, MS Access/MS SQL Server on windows NT Server running Internet Information Server (IIS).

I worked on the IT Guide Team developing the intranet interface. IT Guide is a document management repository system used to track internal IT version documentation on standards, specs, etc. This application used MS SQL Server as the database and Allaire's ColdFusion 2.0 as the application server on a Microsoft Windows NT Server running Internet Information Server (IIS).