Thomas Leung Email & Phone Number

• Generated complex prompts to elicit multi-turn responses, testing AI model responses for LLM training.• Reviewed prompts contributed by other trainers, ensuring high-quality data input for AI training processes.

Ottawa, Ontario, Canada

• Managed the development of the upgrade manager and Ethernet port feature using Java Spring Boot, React, PostgreSQL, and Elasticsearch, allowing customers to remotely customize networking settings for access points.• Improved API endpoint access time by 50% by eliminating redundant microservice calls and optimizing SQL queries, leading to faster response times and enhanced user experience.• Executed zero-downtime migration for 10,000 access points with Bash and Python scripts, enhancing system scalability and reliability and receiving positive feedback from stakeholders.• Reduced troubleshooting time from 1 minute to 10 seconds for the customer success team by enhancing search functionalities for access points, leading to faster issue resolution and improved customer satisfaction.• Improved the developer experience by automating local testing environments with Docker and testcontainers, reducing testing time by 30%.

Kingston, Ontario, Canada

• Built a web API using .NET for the train management system, enabling external clients to access and modify train signal data remotely, ensuring robust and secure data management.• Collaborated closely with software and engineering leads, presenting project progress and impact, which streamlined project workflows and aligned development goals.

Ottawa, Canada Area

• Designed and built advanced data analytics software using React, Electron, and ASP.NET, enhancing data processing capabilities and user experience for accountants.• Optimized Azure pipelines, resulting in a 16-50% reduction in build time for continuous integration, significantly accelerating the development process and delivery cycles.• Automated application installation from repositories on Microsoft Azure DevOps using Vagrant, streamlining deployment processes and reducing setup time for new environments.

Ottawa, Canada Area

• Developed an Android application that automated risk-based assessment work for food inspectors, eliminating manual calculation and improving assessment accuracy.• Implemented Agile methodology, conducting regular meetings to gather user requirements, leading to a user-centered design.• Designed UX/UI using Material Design principles, creating a cohesive corporate aesthetic and prioritizing intuitive accessibility, resulting in positive user feedback and enhanced usability.