Thomas A. Floro, Capm, Mba Email & Phone Number

Huntington Station, Ny, Us

Greater New York City Area

New York, Ny

• Ensured that KYC records were completed to KYC guidelines and regulations in an accurate and timely manner by working closely with clients, senior managers, compliance, bankers, RMs, credit, legal and technology; Proactively contributed to team performance and meetings to share best practices across team.• Reduced overdue KYC records by 80% by assisting project managers with bottlenecks, capacity issues and high risk clients; Liaised with compliance on annual client site visits when needed. • Performed system testing and tracked defects for the new CitiKYC system, assisted with training materials review and worked on AML – KYC remediation projects. • Identified and executed process improvements, provided guidance and support on key process and technology issues to the business and new CitiKYC system.• Utilized working knowledge of multiple client types to expedite KYC records to completion (i.e. Corporates, Embassies, Non-Banking Financial Institutions, F.I’s, Foreign Correspondent Banking, etc.).

New York, Ny

• Delivered successful sales and account management assistance to Fortune 500 clients; Developed and implemented transactions services solutions for various companies in my portfolio.• Managed, maintained and grew a cash management portfolio consisting of 40 clients with annual revenues over $60 million.• Consistently increased global incremental revenues across my portfolio between 10 – 20 % each year; Analyzed and resolved credit, financial and operational investigations to ensure maximum customer satisfaction.• Worked with compliance on the KYC screenings and client document collection when on-boarding new clients. • Managed existing clients to ensure client satisfaction and to further penetrate for cross-sell opportunities, operational efficiencies and deliver relationship and performance reviews.

New York, Ny

• Managed a client base in excess of 30 ERISA, Pension, Foundation and Endowment client relationships with annual bank earnings in excess of $12 million and client assets totaling $40 Billion.• Analyzed client specific data and delivered effective client account performance reviews; made Board / Consultant presentations to solidify relationships, and cultivate longstanding, profitable client relationships. • Oversaw contract amendment negotiations for existing clients, on-boarding of new clients, compliance, legal, tax, KYC and audit documentation reviews on all levels, investment guidelines. • Partnered with sales officers, traders and custody relationship managers on RFP’s, new client revenue projections and new business development initiatives to increase client and bank growth. • Managed all aspects of corporate client relationships in a proactive, efficient and accurate manner.

• Compiled customized monthly earnings statements and various summary reports for clients and management. Client base included ERISA, Pension, Mutual Funds and Insurance Companies. • Assisted management and traders on presentations and revenue estimates for prospective clients.• Effectively reconciled client accounts employing strong quantitative and organizational skills.• Monitored collateral and credit lending limits on all outstanding loans.• Assisted senior management with projects and all aspects of Securities Lending business.

• Performed daily calculations and proof of $30 billion portfolio for Funds Management Group.• Delivered, received, swapped and re-priced loans on DML system.• Trained and supervised new employees for departmental operations.• Prepared and reconciled client and borrower billing statements.• Researched and resolved account receivables on all outstanding loans.• Negotiated new loans, interest rates and re-prices with Institutional Traders.

Certificates In Project Management & Business Analysis

Mba, Financial Management

Activities and Societies: Honors: Dean’s List all semestersPace University, Lubin School of Business, New York, NY Major: Finance Minor.

Bba, Finance / Banking

Activities and Societies: Honors: Dean’s List all semesters, various scholarships and awards, member of banking clubHofstra University.

As, Liberal Arts

Activities and Societies: Honors: Dean’s List all semesters, various scholarships and awards.SUNY Farmingdale, Farmingdale, NY Major.