Ownership of ITS’ Data Architecture, Data Engineering, Database Administration, and Reporting in a hybrid environment that leverages on-premises SQL Server, Analysis Services, Azure SQL, Azure Data Factory, and Logic Apps. The reporting platform utilizes Power BI and Power BI Paginated reports, dashboards, trending, and operational\transactional reporting with the ability to export data to the requested formats. This role includes working with individuals across the entire organization and each line of business from the CEO to individual brokers to define requirements and deliver insights needed to drive revenue growth, cost savings, and key performance metrics. Other duties included maturing ITS’ Information Technology Infrastructure Library (ITIL) specifically designing and managing change management, incident management, and metrics associated with these areas of ITIL. Also, led the evaluation of a new service management system. Duties included creation of request for proposal, selection criteria, organizing a selection committee, and ultimately selecting ServiceNow.

Explains basic IT security concepts and models. Introduces concepts of penetration testing to validate security measures and identify vulnerabilities; formulate a basic security policy; demonstrate basic penetration attacks; assess risks and countermeasures; explain legal and ethical concerns as they apply to penetration testing; explores methods to gain access to computer resources and methods to prevent/reduce vulnerabilities and will prepare students to take the ECCouncil's Certified Ethical Hacker core certification exam.

Build an Enterprise Business Intelligence team that focuses on innovative delivery of data to Improve Patient Outcomes, Experiences, and Cost Management at Renown Health and throughout our Community.

Project Manager for Renown Health’s key strategic initiative, Integrate Care and Manage Population Health. The Population Health project includes leading the installation of Epic’s Healthy Planet module and implementation of Epic’s Star Data Warehouse. Other projects include the implementation of a Claims Fraud, Waste, and Abuse solution.

Lead Capital Insurance Group project management development efforts based upon user requirements for supported insurance offerings in California, Nevada, Arizona, Oregon, Washington, and Idaho.Duties Include:• Building an Application Development team in Reno, NV• Implement a corporate wide Project Management methodology improvements program that includes operationalization of Microsoft Project Server and Team Foundation Server solutions

Contractor position with the State of Nevada Department of Health and Human Services, Early Intervention (IDEA) Part C program responsible for the development of a new IDEA Part C web-based applicationDuties Include:• Organizing non-technical end-users in the gathering, identifying, defining, and documenting of requirements for a new information technology solution• Responsible for project control of time, resource, cost control, communications, and status reporting• Define technical specifications for the development team and lead the development team through the entire software development lifecycle• Coordinate necessary information technology support requirements from existing State of Nevada Department of Information Technology and Health and Human Services Information Technology teams in a timely manner• Build new SQL Server database and tables, and create electronic transformation processes from the existing SQL 2000 solution to the newly created SQL 2008 solution• Conduct end user training, build technical and user documentation

Recruited to reengineer and lead global technical team in managing the certificate of authentication (COA) group to increase customer satisfaction, reduce support costs, refresh the hardware in the 75 facilities located in 30 countries, and rewrite the primary COA application. Supervised and developed staff of 30 professionals and vendors located in the United States, China, India, and Ireland to support this $17 billion business.Upon completion of the reengineering of the COA team my responsibilities moved to leadership of the networking, infrastructure, database administration/business intelligence, support desk, and data center groups. Through management of managers customer satisfaction increased, continuous improvement projects reduced the number of support incidents, and reduced support costs for the 650 internal Microsoft Licensing users and numerous external customers.