Thomas Garvin Email & Phone Number

Greater Chicago Area

Provide Technical Guidance to Achieve Sales Goals of Generating New Business, and New Product Development.- Communicate directly with customers regarding new and existing projects.- Using engineering experience and education, understand the end customers need and provide solutions as in generating custom product development, request for engineering changes, and pricing.- Provide physical product samples and product demonstrations.- Coordinate Corrective Action on customer complaints and product failures. Ensure Quality issues and Return Material Authorization requests are resolved quickly. - Update the CRM system database.

Greater Chicago Area

National Account Executive for Dreisilker Electric Motors. Providing Electric Motor Sales, Service and MotorSafe Repair, to Improve customer's Operations Reliability, Increase Uptime, and Save Energy.

750 Pasquinelli Drive, Suite 240, Westmont, Il 60559

Reported to the Vice President of Marketing, Sales and Customer Service. Remote Field Sales position located in Chicago area. Developed strategic business development and implemented brand strategy with key clients. Established preferred customer contacts based on reputation and influence. Managed relationships and customer Contracts with strategic clients, coordination of client needs and expectations and related critical information to Operations to achieve and maintain Customer Satisfaction and achieve business objectives. Performed proactive continuous process improvement and coordination between Sales and Operations. Had close coordination with other parts of CSA operations, including Engineering, Legal, Finance, Marketing, and Global Business Unit managers. Used Optimus custom SAP system to enter Field Sales activity. Provided customer expected demand and projected forecasting. Performed negotiation to close and win business. Identified and reported new industry trends. Worked within a fast-paced environment. Provided support to the customer in test project execution. Had knowledge which is essential to effectively leverage customer relationships to grow. Responsible for developing strategy, account profiles, gathering and reporting market intelligence, developing partnerships with key decision makers in targeted companies in the area of testing consumer products. Highly effective at targeting, identifying and developing new relationships with key individuals in Engineering and Quality Assurance and Regulatory Affairs and Safety Compliance. Experience in developing and providing verification testing and inspection to Product Claims and Purchase Order requirements to allow Retail Consumer companies to evaluate and select vendor supplier manufacturers and products.

Reported to Western USA and Canada Sales Manager. Responsible for cold call and discovery of new potential clients in Illinois, Wisconsin, Indiana, and Missouri territory. Sales of Safety Certification Testing for proving Compliance to Standards and Regulatory Affairs, Product and Factory Audits to ensure ongoing compliance. Initiated and performed at least 15 new customer visits per month to present information regarding all CSA Group services, including Safety Certification Testing to Standards for Power Tools, Hazardous Location Equipment, Lithium Ion Battery Testing, Plumbing, Appliances, and Energy Star and Energy Efficiency verification.• Prepared proposals of services and cost quotes for clients. Conducted Quote presentation to customers, made follow-up calls to provide further information, answer questions and document these activities.• Represented CSA Group at Trade Shows Exhibits including five National Hardware Shows in Las Vegas, and Air Conditioning Heating and Refrigeration (AHR) show, KBIS Kitchen and Bath Industries Show, and Builders Show. Actively prospected for qualified new customers on the show floor. Identify & communicate business opportunities & competitive trends.

Rathsburg Associates is the leading Manufacturers' Representative of electronic components in the midwest. I am a Sales Engineer in the Chicago territory, based in our Itasca, IL office, performing research and discovery to identify and pursue new OEM customers, especially Motorola, Tellabs, and Northrop Grumman. My high technology electronics product lines include a full range of components: power and analog semiconductors, embedded displays and touchscreens, CMOS imagers and image processors, and pattern recognition. I work with electrical system design engineers and component engineers to ensure solutions are innovative and cost effective.

Schaumburg, Il

New Product Introduction Engineer at Motorola, Schaumburg, ILDeliver wireless network infrastructure products to customers at low cost, fast cycle time and high quality.New Product Kick-off – evaluate cost and quality risks with various materials / processesCircuit Design and Prototype Build – cross functional effort with design and productionPilot Run – Drive closure of prototype build issues, document qualityShip Acceptance – coordinate handoff to production in-house and subcontractor manufacturers

Elgin, Il

Responsible for the introduction and qualification of new equipment and processes related to precision automatic electronic assembly for manufacturers in North America. Project Manager for breakthrough new product development.Launched new flip chip bonders capable of semiconductor placement.Initiated and expanded customer acceptance of new models for plasma clean surface preparation, die attach and flip chip bonding, and gold thermosonic wirebonding.Initiated and performed initial feasibility studies and sample build assembly, testing.Resolved technical assembly, process, and qualification test result issues. Analyzed and proposed solutions to improve yield and prevent field failures. Resolved issues by working directly with engineers at the customer’s site. Developed and carried out training plan on new process parameters and new automated equipment at the customer’s site.

Project Manager Electronic Counter-Measures Operations. Responsible for managing direct reports of engineers and technicians for in-line inspection, quality improvement, and process engineering tasks in RF, Microwave PCB.Selected and generated budget justification for all capital equipment. Implemented an innovative Design of Experiments (DOE) and Statistical Process Control (SPC) program, defining process stability, sampling plan, control limits and corrective action.Took action to implement Lean Manufacturing, continually improve yields and reduce scrap and rework.Leader of cross-functional team effort of Quality, Operations and Design Engineering to plan, document and comply with military certification by government auditors.Served on Material Review Board and Engineering Change Board. Recognized with a “Directors Award” for acceptance by government auditing agency to rigorous quality and reliability requirements.

Master Of Business Administration (M.B.A.), Business Administration

Bachelor’S Degree, Mechanical Engineering

Activities and Societies: fraternity Delta Kappa Epsilon (DKE)

High School

Activities and Societies: Football, Track, Baseball