Thomas Gasque Email & Phone Number

Lawrenceville, Georgia, United States

As an Air Medical Flight Coordinator for hospitals nationwide, I excel in both independent and team settings to achieve key objectives. I secure new business opportunities while maintaining strong relationships with existing clients, ensuring repeat engagements. With expertise in research, problem-solving, operational procedures, and communication, I effectively handle complex situations.My dedication to surpassing patient and client expectations ensures a streamlined, reassuring service, further cementing trust in our offerings. Additionally, I utilize Salesforce, Word, OneNote, Outlook, and Teams extensively for managing all tasks, enhancing efficiency and coordination across all operations.

Tucker, Georgia, United States

Provides leadership to the sales staff including setting clear expectations, giving direction, mentoring, and providing development of department sales personnel.Contributes to the delivery of optimal customer service by recruiting, training, scheduling and retaining customer focused full-time and part-time department personnel Resolves complex customer issues or escalations as needed while proactively equipping line-level associates with tools on addressing customer concerns.

Tucker, Ga.

Opening and Closing the store as a key carrying manager with alarm codes.Performs client service as the Manager On Duty, alongside motivating the sales team to achieve daily department budgets as the Sales Floor Leader.Experience in recruiting, training, coaching and developing professional sales representatives Creates relationships and identify customer needs while recommending appropriate solutions to drive both individual and team sales, margin, accessories and overall performance.Applies extensive sales experience, knowledge and expertise to act as the Subject Matter Expert in each department. This includes validating or approving product pricing, signage, availability and display functions of all ad items. Provides leadership to the sales staff including setting clear expectations, giving direction, mentoring, and providing development of department sales personnel.Contributes to the delivery of optimal customer service by recruiting, training, scheduling and retaining customer focused full-time and part-time department personnel Resolves complex customer issues or escalations as needed while proactively equipping line-level associates with tools on addressing customer concerns.

Tucker, Georgia

Experience in recruiting, training, coaching and developing professional sales representatives Managing the sales efforts to achieve and exceed assigned sales goals, and interpreting and communicating company objectives in order to maximize team sales revenueSupervised the activities of several sales departments to meet and exceed monthly goals.Developed long-term and daily department plan that optimized time and resources.Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions, etc.).Recruited, hired, and trained new sales representatives for openings within assigned departments; maintained a pool of qualified candidates.Motivated, coached, recognized, and performance manage employees to reach their full potential.

Tucker, Georgia

Tucker, Georgia.

Opening and Closing the store as a key carrying manager with alarm codes.Perform client service as the Manager On Duty, alongside motivating the sales team to achieve daily department budgets as the Sales Floor Leader.Monitoring/evaluating employee performance and conducting/ completing performance evaluations.Maintaining the inventory integrity of the store through daily cycle counts, as well as an annual physical inventory.Keeping accurate records of spending for the store, while serving as a liaison between the company and external vendors.Ensured accurate receipt, storage, and shipment/transfer of product to and from the store along with all aspects of building maintenance (exterior and interior).Ensured Inventory employees prepared for truck arrival, loading and unloading procedures; accurately record and safely handle merchandise; process all product paperwork; home delivery; send backs, and damage claims are all executedMaintained company and location visual merchandising standards by ensuring merchandise is displayed according to planograms and functionality checks have been completed.Ensured proper training of new employees; assess skills and knowledge of each team member; tailor training to specific needs of the learner; create individual learning and development plans/processes to ensure that each employee is able to contribute fully.Resolve complex customer issues.

Tucker, Georgia

Perform client service as the Manager On Duty, alongside motivating the sales team to achieve daily department budgets as the Sales Floor Leader.Monitoring/evaluating employee performance and conducting/ completing performance evaluations.Maintaining the inventory integrity of the store through daily cycle counts, as well as an annual physical inventory.Keeping accurate records of spending for the store, while serving as a liaison between the company and external vendors.

Tucker, Georgia

Worked with Best Buy for Business outside sales team to design and implement technology solutions for small to medium size companies.Maintain a working knowledge of the many products to insure costumer loyalty. Closely coordinate with all departments to ensure smooth operation of conducting small business leads.Analyzed problems, and anticipated small business needs.

Tucker, Georgia

Worked with Best Buy for Business outside sales team to design and implement technology solutions for small to medium size companies.Maintains and ensures small business owners minimum down time of computer systems and infrastructureResponsibilities also included diagnosing and troubleshooting common problems, and system malfunctions to insure customer satisfaction.Responded to service calls and maintained service contracts for clients. Provided server maintenance, network, and desktop support.Trained sales teams on strategies to identify customers that would benefit from Geek Squad services.Develops and maintains a good knowledge of new technology and trends.

Tucker, Georgia

Responsibilities also included diagnosing and troubleshooting common problems, and system malfunctions to insure customer satisfaction.Upgraded desktops and workstations by adding memory, motherboards, video cards, hard drives, RAID, and network cardsPerformed computer hardware functions such as: Configuring Network Cards (TCP/IP), Troubleshooting workstation errors, installing and configuring motherboards, and setting up small business servers, networking up to 16 workstations. Help Desk- assisted customers via telephone to resolve computer conflictsAuthorized for vendor repairs on Dell, HP-Compaq, Sony, Acer, Toshiba, Gateway, E-Machines, VPR Matrix CPU’sDevelops and maintains a good knowledge of new technology and trends. Maintains and ensures minimum down time of computer systems and infrastructure

Tucker, Georgia

Acting as a leading consultant for technicians, assigning projects and units to technicians for diagnosis that will require repair, and follow-up for customers. Interact with Customer Service division, Operations Manager and General Manager to integrate and promote technical service presence in the store.Provide cross training for current and potential computer technicians.Develop and maintain technicians’ weekly work schedules.Responsible for interviewing candidates for hire and performance evaluations. Implement company policy and procedure for staffing and disciplinary issues.Responsible for communicating company information and organizational changes in weekly meetings with technicians.Accountable for motivating and maintaining a positive work environment for technicians in service area.

Decatur, Georgia

Enforced county ordinances, state laws, rules, and regulations of the Dekalb Police Department, and also investigated crimes and traffic offenses. Awarded over 13 commendations, 1 departmental commendation, and 3 personal good letters from the chief, and 2 from citizens for maintaining high standards, and being an outstanding team player.Repeatedly demonstrated an ability to coordinate efforts with those of other officers in the accomplishment of task, and will step forward to assist with duties other then those to which has been assigned.

Marietta, Georgia

Responsibilities include filing of flight plans, maintaining flight records, operate and communicate effectively radio equipment, maintaining communication with inbound and outbound aircraft, coordinate refueling of aircraft, and receive and report all 9ll calls.

Norfolk, Virginia Area

Made responsible protecting nuclear weapons, obtained navigational skills, supervised 4 persons and a 12 Man squad, maintained a level of readiness, and high level of discipline, as well as protective instincts.