Thomas Baird Email & Phone Number

Oversee daily operations of 240,000 sq ft warehouse dedicated to 3PL solutions

Serves as primary point of contact for all account needs, as well as oversees daily 3PL operations including but not limited to; inbound/outbound scheduling, warehouse oversight, client on-site visit coordination, billing inquiries, inventory management/audits.

Menlo Park, Ca, Us

Talent Manager with Robert Half, the world's first and largest specialized staffing service for temporary and temporary to permanent accounting and finance professionals. Helped businesses fill skills gaps by providing experienced professionals, and assist job seekers in finding rewarding career opportunities.

Spartanburg, South Carolina, Us

Responsible for on-boarding of new clients of QS/1 Home Medical Equipment and Pharmacy Management software packages and platforms. Trained clients on installation, use, and maintenance of QS/1 software, provided ongoing phone and remote access support, and built trust in company brand by efficiently identifying client needs and providing targeted solutions.

Responsible for operational oversight of local freight carrier. Duties include load scheduling, fleet dispatching, federal/state compliance, customer care/retention, employee relations, and accounts payables and receivables.

Primarily focused on front of house operations, led team members and management team in operations of fast-paced and high-pressure customer-oriented work environment. Saw overall increase of yearly revenue, decrease of labor costs, and higher corporate cleanliness/quality ratings.

Responsible for orientation and training of all new team members, as well as initial management training. Worked alongside Director of Operations to ensure team unity and preparedness for daily operations and events.