Objective: Seeking challenging global role in IT, preferably in IT Infrastructure with a fast growing organizationPROFESSIONAL SUMMARYOverall 29 years of experience in Information Technology, worked as Enterprise Infrastructure Solution Architect, Consultant, Production support Manager, Application support manager, Head of Infrastructure. 1 year as Vice President, Infrastructure Management Services in NAT Infotech Solution Private Limited 9 years as Enterprise Infrastructure Solution Architect in EY 5 years in IT infrastructure consulting and production support in UST-Global 2 years experience in managing IT infrastructure for BHW Home finance ltd , India operation 6 years of experience in managing Core banking and credit card application support and management for ABN AMRO Bank 6 years as Server and Network administrator served Govt & Banking customerArea of expertise Cloud experience in Cloud architecture/design, compute/storage services. Datacenter management & have knowledge on transformation, migration project Solution design & execution knowledge in consultation with SME’s like JAMF,MAM, Exchange, O365, Nex Think, Office Pro CDN, Connected backup, One Print, PrinterON,SCCM / SCCM Co-management, Azure Application Proxy, Virtual agent etc Program execution knowledge in Enterprise for program like Datacenter consolation, Windows 2003 migration to Windows 2012/16, Datacenter close down Knowledge in Budget planning, classification & tracking Knowledge in IT infrastructure landscape in alignment with ITSM, ISO 27001 Experience in Managing life cycle of banking applications Experience with private, hybrid or public cloud technology Understand multi-Cloud/multi-zone based designs. Experience in DR & BCP planning & execution Experience in Infrastructure architecture and design for applications deployed on on-premise and cloud Developed and implemented short and long-term Technology roadmap for few products. Experience in hosting application, services in private/public cloud IaaS, PaaS and SaaS platforms Strong communications skill and multiple stakeholders management Have experience of managing teams of moderate size Globally
Nat Infotech Solution Private Limited
-
Vice President, Infrastructure Management ServicesNat Infotech Solution Private Limited Apr 2022 - Present
-
Enterprise Architect -It InfrastructureNat Infotech Solution Private Limited Feb 2021 - Mar 2022Thiruvananthapuram, Kerala, IndiaJob responsibilities includes understanding business requirement, proposing technology solution considering standard, strategy, framework, cost etc. Evaluate technology, propose standards and manage life cycle.
-
Assistant Director, Enterprise Infrastructure Solution ArchitectureErnst & Young Mar 2012 - Feb 2021TrivandrumJob responsibilities includes understanding business requirement, proposing technology solution considering EY standard, strategy, framework, cost etc. Evaluate technology, propose standards and manage life cycle. Major projects handled Lead Infra Architect for Data Center Consolidation program DCC program include scope of over 300 data centers consolidation, a core foundational program supporting the IT Strategy to reduce operational cost and risk through a more scalable, secure and stable infrastructure.Lead Architect for Windows 2003 technology refresh Windows 2003 refresh program scope is to retire legacy and aged hardware, OS, software, applications —improve operational stability and enable increased investment in market-leading technologies. EDC (Data center) closeout transformation program : Migration of application, services to Newly build DC with active – active configuration. Infrastructure Architect for Forensic & Investigation business line. Responsibility was for EMEIA & ASEAN region supporting business applications like for Relativity, Tableu, Spotfire etc & their platform.Infrastructure Architect for Canvas (Audit business). Responsibility includes driving business initiates, leading projects / program from technology perspective, manage technical resources, initiates maintenance projects in alignment to strategy roadmap.Solution Architect for EUTX (End User Technology, IT) since September 2018. Worked as Solution Architect for enabling end user technology, design & deployment in coordination with SME, Product manager. I have worked on hybrid solution for infrastructure service like Print, Exchange, SCCM, Mobile management software (JAMF), Office 365 Pro Plus through MS CDN, Azure App Proxy, PKI infrastructure, Virtual Agent for ITSM etc -
Advisory Consultant It InfrastructureUst Global Jun 2006 - Mar 2012TrivandrumManage IT infrastructure of UST-Global and their customer globally. Responsibilities includeManage 25 IT infrastructure services and service management including SLA management, defining architecture maturity model, risk assessment, service level continuity, vendor management, defining service roadmap. We accomplish 98% resolution SLA for 25 services, no Non Compliance from the 20 ISO, SAS 70 and client audits, SLCP for all services, risk mitigated for critical failure scenarios. Customer satisfaction is a prominent responsibility and is aligned to stakeholder management, presentation to senior management on IS rollout and accomplishment. Published three companywide announcements and accomplished a NPS of 90%.Financial management includes defining Budget, tracking the expense for Budget compliance, introduce cost effective measure to achieve direct and indirect savings. We were able to achieve direct saving of $ 2 million from network cost negotiation, AMC consolidation, Datacenter consolidation, Video conference effectiveness etc initiatives and approx $1 million from problem management and process automation.Responsible for people management of 40 resources, in addition to vendor resources. Managed to retain the team with <2 % attrition while delivering the technological and operational goals. Project, change, major break down, IS purchase has committee to review and take decision where my membership is at decision making level. Committee are Steering committee for “PIP”, Architecture review board, Change request board, Emergency response team, Purchase committee for IS procurement. -
Senior Manager - ItBhw Home Finance Ltd. Aug 2004 - May 2006Heading IT infrastructure with additional responsibility of information security. Budget planning and managing, ensure customer satisfaction index maintained as agreed by business, Compliance, IT enablement in all offices and operations.IT infrastructure services management for India which includes planning of IT roadmap in alignment to business strategy, FMS services, provide solution to business issues, implement solution considering 2 years roadmap. In the two year association I have implemented FMS services for IT support in all locations, standardized end computing device hardware and OS, Enable DR for mortgage core (Finone-Nucleus) application, operational lease for IT purchase, consolidated application and data to centralized location and enabled DR.Financial management includes defining Budget, tracking the expense for Budget compliance, introduce cost effective measure to achieve direct and indirect savings. We have enabled operational lease which has enabled capex spend payout to 3 years, enabled FMS services & outsourced IT, centralized the procurement to have better negotiation & control, consolidated services to single vendor.Project management was one of the core responsibilities in my role, considering the plan for closing consolidation project within a year. Scope includes Gap analysis, solution design, project costing, prioritization and cash flow projection, MC approval, periodic review and implementation was performed. We were able to consolidate Application and Data and enable DR, MPLS connectivity was established for all location, standardized desktop hardware & OS, Operational lease for IT capital cost, FMS services globally. Preferred model of operations was outsourcing therefore vendor management was having considerable importance to meet the business expectation. Contract, NDA, review of performance periodically, set the business expectation etc are considered. Corporate office and branches was managed by three resources. -
Assistant ManagerAbn Amro Bank N.V. 1998 - 2004Vadodara (Gujarat), Noida (Up)I have joined on contract with bank for 1 year to perform the responsibility of IT Manager and then confirmed on the direct role. I have handled the profile of Branch IT, FMS Management for West-India, IT Manager for Credit card operation and have reported to Head of IT, Chief Manager, Global application head Primary responsibility was to manage the IT services management for Credit card and Branch IT operation. In this responsibility I have provided production support for credit card applications (application processing, collection, data ware housing etc) in adherence to ITIL process and managed the branch banking platform like SWIFT, Online trading terminal, PSI for trade finance, clearing operation etcVendor management is considered to be upmost primary as bank was operating in outsourced model. Responsibility was to provide the platform as per the agreed SLA and review the signed SLA with the vendors. Critical services like application processing, FMS services, application management, backup etc was outsourced and have managed the service effectively. Participated in major projects of Banking and credit card operation at implementation level, project includes setup of IT operation for Baroda branch, IT operation for credit card includes setting up of IT infrastructure & applications(application processing, collection management, risk management, data mining etc) , Finacle application setup for Baroda branch, PSteller migration to Finacle, standardization of LAN etc -
ExecutiveComputing Frontiers Apr 1997 - Mar 1999Vadodara Area, IndiaIT Service management responsibility includes managing customer IT infrastructure as per the contracts terms and providing consulting services. Certified as IBM server specialist, I have provided consulting service to customer, implemented & managed customers Windows & Novell based networksManaging Banking and Corporate segment customer, responsibility include customer satisfaction and growth. Demonstrated excellent customer service during & outcome was able to grow the customers like O.N.G.C, Mahalaxmi Bank,L & T, Dabhoi Nagrik Bank, Medtronic International, Birla Cellulosic, I.P.C.L, Kribco, Jord Engineering, G.N.F.C and Newton Engineering. Customer relationship has been improved significantly by providing value added solution, timely resolution of issues and feedbacks.Financial management responsibility include generate support revenue and ensure payment collection within thirty days. Managed 15 contracts & demonstrated growth in the contract value.
-
Sr. Customer Support EngineerZenith Computers Oct 1995 - Apr 1997Vadodara Area, IndiaTechnology management responsibility includes implement and manage Unix and Novell based network and enable application access. Managed Novell SFT III, Novell 4.X, Sco Unix based environment for Banking applications and Govt segment customers applications. Financial management responsibility include generate support revenue and ensure payment collection within thirty days. Managed 15 contracts & demonstrated growth in the contract value. Customer management was a critical responsibility and the responsibility includes managing Government and Banking customer. Customer satisfaction is measured at task, project and review period. Managed approx ten customer with expected customer satisfaction level, customer includes O.N.G.C, G.A.I.L, Central Excise, Pollution Control Board, Postal Training Centre, Baroda Dairy, Western Railway (Divisional Office), Bank of India, State Bank of India, Karur Vysya Bank, Union Bank of India
-
Network EngineerDatapro Information Technology Ltd Feb 1995 - Oct 1995Ahmedabad Area, IndiaTechnology management responsible includes managing one location of Email exchange network. Managed Ahmedabad node of Email network & supported customer end installation for email service.Customer service responsibility was to ensure that seamless email access with agreed service level.
-
Customer Support EngineerHexa Computers Pvt Ltd Oct 1993 - Feb 1995TrivandrumTechnology management responsibility includes implement and manage UNIX and Novell based network of customers in hybrid network. Managed Ambuja Cement for a year as resident engineer managing the IT infrastructure of two plants, which includes accessing Main frame for finance and operations applications across the plants.Customer service responsibility includes managing customer as per the defined criteria. Managed Ambuja cements, Gujarat Gas, Gujarat bottling etc customers & accomplished retention and growth.
Thomas George Education Details
-
Jawaharlal Nehru National College Of EngineeringElectrononics And Communication -
Gyandeep Higher Sec SchoolMaths, Physics, Chemistry, Biology
-
English, Hindi, Physics, Chemistry,Biology,Maths
Frequently Asked Questions about Thomas George
What company does Thomas George work for?
Thomas George works for Nat Infotech Solution Private Limited
What is Thomas George's role at the current company?
Thomas George's current role is Vice President, Infrastructure Management Services at NAT Infotech Solution Private Limited.
What schools did Thomas George attend?
Thomas George attended Jawaharlal Nehru National College Of Engineering, Gyandeep Higher Sec School, Kendriya Vidyalaya.
Not the Thomas George you were looking for?
-
Thomas George,
Bengaluru -
1bajajallianz.co.in -
2yahoo.com, anz.com -
Thomas George
Senior Manager – Strategic Alliances & Business Growth | Driving Innovative It SolutionsChandigarh -
1gmail.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial