Tom Gertz 統博思 Email & Phone Number

Hong Kong

Hong Kong Sar

Adding value by leading change to maximize ROI for all stakeholders, in the hospitality and restaurant business.

Shanghai, China

Delivering direction and strategy for a luxury hospitality portfolio and delivering a memorable guest experience, whilst ensuring all stakeholders expectations are met.

Guangzhou, Guangdong, China

Responsible for the opening of the first luxury Prince Akatoki Hotel in China and Asia. Ideally located close to nature in proximity to the cbd and offering multiple outlets with extensive wellness and conference facilities, this luxury hotel celebrates the refined rituals and elegance of Japanese hospitality.

China

• St. Regis Lijiang branding and preopening development Large luxury resort complex comprising St. Regis Villas and St. Regis Hotel, gardens, Spa • Westin Xian, Management of the leading luxury hotel of central China.• 377 spacious rooms and suites, 6 excellent Restaurants and Bars, Conference Center, Sunken Garden, Luxury Spa, and Museum displaying relics of past dynasties• Tasked to ramp up revenues and performance of hotel complex. Key achievements: • Achieved Sales and GOP targets, double digit GOP/NOP growth• Achieved growth 17% in FB, average Occupancy to 88%, 105% in Premium Room sales increase• Increased guest satisfaction performance to nr. 24 in Asia Pacific Region• Awarded by Travel + Leisure China Travel Award - China’s Top 100 Hotels• Awarded TripAdvisor Certificate of Excellence• Awarded first Certified Green Hotel Award in Western China • Asia Pacific Interior Design Awards by Hong Kong Interior Design Association, China• Xi'an Westin Museum Hotel, Hotel Space Category, Gold Prize

Shenyang Liaoning Hefei, Anhui, China

• Planning and directing pre-opening and operation of the largest luxury hotel complex in Asia for Accor 5 star luxury Hotels in Hefei with 1,650 luxurious rooms & suites and 15 Restaurants/Bars.• Extensive guest facilities including: 3 Fitness Clubs, Pool, Spa, Kids Club, Executive Club, Large Meeting and Conference Center, Beach Club, Recreation Center.• Directly responsiblefor 3 luxury hotels Liaoning Province with over 1200 rooms and building and leading a winning management team to provide a lasting guest experience and achieve the commercial targets• Leading all pre-opening activities, development of Sales& Marketing plan and Budgets. • Managing relationships with owning company Achievements: • Completed rebranding and launched hotel complex within 7 months• Managing all preopening and working capital expenditure within the budget• Opened hotels 30 days prior to official opening deadline• Achieved top line Revenue and bottom line NOP budgets 2016• Awarded best new hotel GM• Achieved best Guest Experience rating in Accor China• Hosted first Ironman in China and Hefei International Marathon• Organized and hosted Wanda Annual Conference 2016

Stuttgart Area, Germany

Responsible for directing all hotel operations and achieving quality and commercial targets of one of the largest luxury hotels in Europe with 454 rooms, a large Spa- Indoor/Outdoor Pool, Casino, 12 Outlets, large Conference and MICE Dept.for 2,500 with 2 Theaters. Regionally responsible for delivering operational quality and driving the Commercial Performance in 5 luxury hotels, including: Development of Strategic Sales & Marketing initiatives, Business Development and Revenue Management, and building and leading a dynamic management team.Key achievements:- Implemented Sales and Marketing strategic plan and achieved topline and GOP targets- Developed and launched new FB concepts such as Italian Restaurant and Bar- Implemented manpower plan and cross-sharing of resources

Bavaria City Hotel Beihai, And Bavaria Regent Hotel Hailar - China Prc

Development and Preopening of 2 new international luxury hotels in China. Bavaria City Hotel Beihai and Bavaria Regent Hotel Hailar, with a total of 550 rooms, 7 Restaurants, Fitness Club, Spa, Executive Floor. Responsibilities included: Project Management, Regional Business Development, Strategic Sales and Marketing, Hotel Pre-opening and Launching, HR Planning and DevelopmentKey achievements:- Finalizing rebranding and project MEP and FFE execution timelines-Development and launching of 8 unique FB outlets - Finalization of structural adjustments to front and back of house- Development and finalization of all finishes for public-areas and guest rooms- Development and management of opening activities and critical paths

Bavaria City Suites Doha, Qatar

New Opening. Establishing and leading a regional office and General Management of a flagship Hotel with 2,200 guest rooms providing extensive guest facilities and a variety of restaurants.Building and leading a dynamic management team, and implanting a vision to achieve commercial targets and provide a lasting guest experience.Key achievements:- Finalization and completion of all structural layouts and execution time-plan for MEP for front and back of house- Development and finalization of all interior finishes - Development and finalization of all FFE items, including specification and selection-Development of all FB concepts and launching of all outlets- Development and launching of Spa and Kids Club- Development and launching of centralized MICE Department- Development and launching of strategic Sales and Marketing plan initiation and execution- Successfully hosting Asia Games Doha

Al Bustan Rotana Hotel Dubai Uae / Lebanon / Jordan / Syria

Management of a “Leading Hotel of the World”, 300 rooms, 2 Executive-floors, Club-room, 9 Restaurants, 2 Bars, MICE/Banqueting for 2000, Recreational & Fitness Centre, Health Spa & Treatment Centre, Beach Club. Regionally responsible for new luxury Hotel opening in Beirut and Damascus, and, for managing Hotel business projects assessment and development, and directing Operational Management of Hotels in Lebanon, Syria and Jordan.Key achievements:- Winner of Dubai Quality Award 2001- Achieved hotels topline and GOP targets - Development and launching of new Italian and Steakhouse restaurants- Launching of seasonal culinary activities- Leading GM Award Lebanon 2013- Awarded Conseiller de Culinaire Chaine des Rotisseurs- Hosting of many events with international celebrities and Lebanon President Rafiq Hariri - Board member of the Lebanese German Business Council

Hilton Hotel Prague, Czech Rep.

Refurbishment and Management of a European flagship Hotel with 801 rooms, 4 Executive-floors, Club-room, 3 Restaurants, 2 Bars, MICE/Banqueting for 2000,Convention-Centre, Casino, Health-Spa and fitness center. IMF Congress 2000.Key achievements:- Successfully hosted IMF 2000 Prague with contineous 5 days 100% occupancy of high profile famous celebrity guests- Hosted USA president and first lady - Bill and Hillary Clinton- Successfully completed interior refurbishment of guest rooms and pulic areas ahead of IMF- Achieved topline and GOP targets

Hilton Hotel Istanbul, Turkey

Renovation and Management of the most famous and leading Hotel in Turkey with 501 rooms, 2 Executive-floors, Club-room, 3 Restaurants, 2 Bars, MICE/Banqueting for 2000, Convention-Center, Health-Spa & Treatment Center, Recreation and Sports-Center.Key achievements:- Successfully completed refurbishment of guest rooms and public areas with contineous hotel operation- Launched new Millenium Business Center- Launched Gourmet Club - Hosted many famous international diginatories and VIP's

Hilton Hotel Jerusalem, Israel

New opening and Management of a luxury design Hotel designed by Moshe Safdie with 385 rooms, 56 suite apartments, 4 Restaurants, 2 Bars,2 Executive floors, Club-room, Spa, Fitness Center, Banqueting for 800. Very high profile with regular celebrity and political events with world leaders.Key achievements:- Successfully developed hotel opening plan and launched hotel according to opening time-plan- Launched the first Michelin star - Le Divellec branded restaurant- Hosted President of Israel for numerous dinners- Awarded kosher hotel certificate- Successfully hosted hotel passover celebrations- Received Jerusalem Rabbi Kosher Award

Münich - Germany

Management of property with related F&B operational departments, including 5 Restaurants, 4 Bars, Banqueting for 1500, Confiserie, Mövenpick Shop, Ice-Boutique, Patisserie, Regional Strategic Marketing and Sales.

Berlin, Germany

Operation of the Food and Beverage department for a 500 room hotel, 6 Outlets, Michelin Restaurant, MICE/Banqueting for 1200, Party Service, conceptual and renovation planning.

Regency Intercontinental Hotel Manama - Bahrain

Management of the Food and Beverage department for a 500 room hotel, 11 Outlets, 6 Restaurants and Bars, MICE/Banqueting for 1500. Organized and executed the royal wedding for the Prime Minister with 3500 guests and dignitaries.

Germany, Ksa, Yemen

New Hotel opening. Development and Management of the Food and Beverage department for a 400 room hotel, 4 outlets, Banqueting for 2000.

Miami, Argentina, Brazil, Singapore, Bangkok, Malaysia, Italy, Spain

Management of 6 Restaurants and Bars providing luxury cuisine and service to 550 guests on a daily basis.

在领先酒店中担任不同职位

Various positions in leading luxury hotels.

Diploma, Hotel/Motel Administration/Management

Certificate - Business Administration And Management,

High School, Matriculation - Abitur, Graduation Certificate

Education record

Activities and Societies: 1985 Certificate; Leadership and Motivation, Germany 1987 Training Instruction; Mövenpick International.