Maintain constant and effective communication with owners and corporate personnel to ensure successful completion of financial and physical objectives. Oversee communities within the TIAA-CREF account to ensure Policy and Procedure compliance, totaling 3 communities.Received "Most Improved Community" in 2008, "2009 Business Manager of the Year" from Legacy Partners as well as "Manager of the Year 2009" (101-250 units) from CAASC.Management responsibility for 2 office personnel, 3 maintenance personnel, and 10 valet and concierge staff that provide superior levels of service to internal and external customers. Increased occupancy from 82% to 93% and reduced exposure from 16% to 6% in an eight month period by aggressively attacking market conditions through price structuring and cost reducing advertising efforts.Reduced operating expenses by 3% over first six months. Responsible for training the Southern California Portfolio in Yardi 6.0 and TIAA-CREF policies and procedures.Research, prepare, present, and execute fiscal operating budgets aimed at maximizing revenue growth while efficiently reducing expenses. Oversee community renovations and unit upgrades including contracts and bidding processes, design evaluation, cost negotiations, ordering, and implementation.Developed advertising and marketing strategies for 430 unit Lease-Up community using new and innovative techniques to reach a broader and desired clientele.Superintend daily operations of major pool repairs including hands on maintenance and evaluation, contractor supervision, and bidding processes in conjunction with corporate personnel.Evaluated and developed amenity based pricing for both communities.Organize and plan team building seminars and annual employee events in conjunction with VP of Marketing and Training.Maintain open line of communication with Business Managers to assist with problems and clarification and interpretation of policies and procedures.

Management of daily operational activities for two Metric communities. Received Outstanding Achievement Award for Fourth Quarter and Gold Club Member as well (Given to one associate nationwide).Responsible for recruitment, hiring, training, and development of staff at both communities.Grew Fremont revenue by 6% and other income by 15% in fourth quarter of 2007.Increased Fremont occupancy to 94% from 91% and reduced exposure from 12% to 7% in 4 months.Grew Encino community revenue by 3% over five months.Increased Encino occupancy by 35% over 4 month period.Handled all financials including variance and delinquency reporting, budget preparation, accounts payable and receivable, payroll, and AME reporting.Oversaw completion of capital projects including entire building painting, major landscape upgrades, installation of controlled access systems, and prepared and negotiated contracts and pricing.Responsible for qualifying and monitoring 5 income units in conjunction with the City of Los Angeles Housing Department.Directed the green initiative for 6 Bay Area properties including recyclable materials, rebate programs with PG&E, and multiple energy efficient systems.Member of Policies and Procedures Committee responsible for evaluating and implementing new and existing policies.

288 Unit Class "A" Community Assisted in the coordination of 7 maintenance associates and 15 staff for 24 hour valet.Handled monthly deposits and all delinquency and collection efforts.Negotiated all new leases and renewals and prepared all necessary paperwork including credit and reference checks (also included commercial leases).Coordinated Santa Monica rent control processes including registration and renewals.Billed residents for all electricity costs on a monthly basis.Handled

204 Unit Lease-Up Community Stabilized the property in a 5 month period with 93% occupation and 43% net closing ratio.Captured rents $400 above the local market competitors.Assisted with several lease ups and acquisitions/dispositions including Due Diligence, office organization/ordering, system and controls implementation, and resident relations.Handled accounts payable via A/P Express in line with budget.Showcased the community to CEO, EVP, CFO and investors on a weekly basis.