Thomas Messick Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Presently, I work as Senior Account Manager, where I serve as the principal relationship owner for major accounts, allowing me to manage client retention & growth initiatives by employing superb client support in reducing expenses through various services to achieve monetary goals. Part of my duty is to drive significant improvement by developing and recommending top-notch process enhancements cost-saving opportunities, implementing effective strategies, administering the client on-boarding activities, and presenting content and annual strategies. Moreover, I maintain a positive relationship with the association’s General Manager and showcase my reliable managerial skills in handling the joint commission, linen review, and other operating committees within the facility and hospital group. I also facilitate training and development sessions to ensure the proficiency of other Account Managers and contribute to the creation and negotiation of client contracts and the establishment of important key performance indicators.

Houston, Texas

Before being promoted to a Senior Account Manager, I served as an Account Manager under the same organization where I represented clients and coordinated with various parties in administering the implementation of client systems, completing a wide array of projects, addressing continuing quality and service obligations. I would also like to share my experience developing and executing effective textile management practices by utilizing my proficiency in the ControlTex software program. Furthermore, I delivered excellent customer experience by ensuring that each customer had access to appropriate systems and administered coaching sessions for various hospital employees regarding hardware operation and software application packages.

Little Rock Metropolitan Area

In my tenure as an Administrative Analyst under Heifer International Inc., I leveraged my expertise in research in interpreting and generating reports and accomplishing the construction of summaries of various organizational policy directives, procedures, legislation, ordinances, regulations, and laws. My experience in this position allowed me to accomplish the extraction and organization of raw cost data and help other analysts attain success when it comes to collecting, developing, and implementing cost-related information. Furthermore, I delivered a significant contribution to the organization by leveraging my expertise in identifying analytical concepts, methods, and techniques, which included regression analysis, sensitivity analysis, and linear programming applicable to systems costing. On top of that, I prepared presentations in order to discuss the updated results with department affiliates, committees, and outside parties.

Little Rock, Arkansas Area

Managed organizational acquisition of appropriate levels of supply inventory for daily operations and ensured workplace efficiency by reducing costs associated with unnecessary purchasing through planning, organizing and coordinating the organizational tool program by periodic examination, inspection standardization and revision of mission requirements to match budget and supply contract requirements.Managed tool inventory for a man mechanical team, valued at approximately $300k, daily, controlling check out/check-in of assets, inspecting for damage and identifying lost or unserviceable assets, and these control procedures reduced replacement cost by 67%.Verified on-hand property inventory, on a routine schedule, comparing computer database information against physical stock counts; investigated discrepancies and adjusted errors in incorrect reporting.On a regular and recurring basis, leads three or more aircraft mechanics, crew chiefs, and specialist personnel performing work in the inspection docks.Monitors the work of assigned personnel, sets the pace, passes along assignments, and assures that materials, tools, equipment, and stock are available.Oriented newly assigned Air Force personnel on implemented policies and procedures regarding quality and safety related functions for staff and operational components of the organization.Safeguarded, collected & disposed of all hazardous waste materials while adhering to Occupational Safety and Health Administration (OSHA) standards.Accomplishments:Team members recognized for accomplishing 94% Quality Assurance pass rate that set a benchmark for the organization.Planned, organized, and coordinated equipment and supply requirements to complete work assignments in an alternate work location, and ensured 100% completion of all deadlines.Meticulously regulated tool control program for the maintenance group and saved $11k annually in repair/replacement costs.

Little Rock, Arkansas Area

Responsible to senior management for the organizational-level maintenance of assigned aircraft valued at $420 million; maintained aircraft, support equipment, record database, and enforced OSHA standards.Planned, organized, and coordinated equipment and supply requirements to complete work assignments in an alternate work location and ensured 100% completion of all deadlines.Provided critical logistical support which directly contributed to the transport of 11,000 troops and 2,237 tons of mission essential cargo during Operation Enduring Freedom.Performed internal quality control checks and self-performance audits to ensure compliance with safety and performance standards, and prepared reports to senior management.Coordinated airspace integration with all controlling agencies and participating units.Provided subject matter expertise in the areas of manned and unmanned rotary and fixed wing aircraft flight performance and mass properties to include U.S. Department of Defense (DoD) and Federal Aviation Administration (FAA) airworthiness requirements for military and commercial derivative aircraft.Provided technical expertise to the airworthiness qualification/release programs standard configurations and/or alterations/modifications to standard configurations.Provided Condition Based Maintenance (CBM) technical expertise. Provided technical expertise in the Critical Safety Item (CSI) program to include: Identifying support parts necessary to complete the test, analyze all parts that fail prematurely and determine the root cause of failure, Maintenance and enhancements to CSI database management system, Accomplishments:Handpicked to mobilize on multiple deployments to Qatar, Kyrgyzstan, and Afghanistan to assist in maintaining numerous aircraft in combat locations.Recognized for identifying and correcting over 100 discrepancies during inspection, and ensuring mission readiness and successful operation of aircraft.

Bagram, Afghanistan

Provided “follow-me” service for all transitioning aircraft including parking, aircrew debriefing & ground handling / servicing for over 5,000 military & civilian aircraft & helicopters. Performed high visibility launch & recovery to over 500 distinguished visitors. Directed maintenance crash recovery, multi aircraft, while being assigned overseas in the country of Afghanistan; coordinated with multiple agencies both civilian and military.Swiftly mitigated ground emergency for aircraft issue; rapidly evacuated 65 passengers and avoided a catastrophic mishap.Aided in crash recovery efforts of two fighter aircraft and guaranteed safety of aircrew. Identified critical defect on aircraft landing gear and orchestrated maintenance efforts to repair component to guarantee on-time launch for essential airdrop.Assisted flight personnel and ensured aircrews comply with all ground safety directives. Reported transient aircraft status to the Maintenance Operations Center as required. Performed necessary maintenance to assist in the removal of damaged or disabled aircraft from accident or mishap scene.

Graduate Certificate In Pm, Project Management

Master Of Science (M.S.), Operations Management, 3.9 G.P.A.

Activities and Societies: SUMMA CUM LAUDE

Bachelor Of Science (B.S.), Management, 3.94 G.P.A.

Activities and Societies: Summa Cum Laude