Thomas Grealy

Thomas Grealy Email and Phone Number

Digital Production and Project Management professional @ Rightpoint
chicago, illinois, united states
Thomas Grealy's Location
Boston, Massachusetts, United States, United States
Thomas Grealy's Contact Details

Thomas Grealy personal email

n/a
About Thomas Grealy

Over my +15 year career working in various digital roles for major organizations, notable skills, experience, and achievements include:• 12.5 years in roles focused on project management, service delivery, platform ownership, and using enterprise-level content management systems and other major digital platforms.• 9 roles dedicated to digital content management and product ownership of digital channels like websites, mobile apps, and social media. Creation and distribution of digital content including video, audio, social content, written editorial content, email newsletters, digital assets, podcasts, competitions, reports, and data.• 12.5 years managing digital vendors, suppliers, and partners. 8 years working across time zones with remote, globally distributed teams, partners, and vendors.• 7 roles with significant experiences determining and managing work delivery by individuals and teams, acting as their key decision maker and point of escalation. 6 years of agile squad leadership. 4 roles supervising part-time staff.• 8 roles over 12 years focused on user training related to digital content. Led 14 large-scale training rollouts for new digital content systems and services; 3 had audiences of +100 users, and 5 were for both domestic and international staff.• Experience in 6 companies operating as matrix organizations with cross-functional teams and chapters, including 3 undergoing major agile transformations. Extensive stakeholder engagement across technology, commercial, and creative departments.• 9 roles committed to optimal customer experience (CX), user experience (UX), and user interface (UI) best practices.• Extensive experience managing work using project management tools like Jira, Confluence, and Workfront. Created and updated 100's of workflow and process documents related to digital content, products, and services. Significant stakeholder engagement to define best practices.• Extensive experience with quality assurance (QA), testing errors, troubleshooting bugs, and defect management, including receiving awards for major launch defect ownership.• 5.5 years in digital sales roles at major organizations with ~$100,000 weekly sales revenues.• 6.25 years in roles focused on the ingestion and distribution of over 10,000,000 pieces of digital content.• 6 years in roles with a focus on analytics and reporting.• Business management including brand sponsorships, advertising, promotions, and procurement and contract management.

Thomas Grealy's Current Company Details
Rightpoint

Rightpoint

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Digital Production and Project Management professional
chicago, illinois, united states
Website:
rightpoint.com
Employees:
561
Thomas Grealy Work Experience Details
  • Rightpoint
    Senior Solutions Consultant
    Rightpoint Nov 2022 - Present
    Boston, Massachusetts, United States
    ● Responsible for delivery of four major Adobe Experience Manager (AEM) Assets implementation projects. Some key responsibilities include: leading client engagements, setting timelines, milestones, and meetings, balancing technical and non-technical workload, creating project documentation, technical setup of user management systems, overseeing discovery sessions and undertaking requirements gathering, guiding completion of technical project tasks by developers and architects, completing DAM configuration project tasks, integrating AEM with other key Adobe products, developing and implementing technical architecture, and owning large-scale training programs for client administrators and users.● Drove delivery of five projects focused on Adobe Experience Manager (AEM). Some key responsibilities include: providing subject matter expertise in Adobe products and digital asset management, defining project scope and workload, assigning and overseeing responsibilities, project reporting, technical provision and management of system access, backlog development and scope alignment, completing system configuration project tasks, pairing AEM with other leading third-party systems, instituting data management best practices, and undertaking bespoke client user training critical to project deliverables.● Created very high-quality templated training material, which was then re-used on multiple projects. This saved time and money, while improving the level of service provided to our clients. ● Improved delivery of Rightpoint projects, through creation and use of aligned templated materials, and reutilization of past work to deliver similar projects and complete similar tasks. ● Created and presented learning materials to help clients understand new industry changing technologies, such as Generative A.I. ● Proactively pitched work focused on implementation of new features to our current and past clients.
  • Vodafone
    Digital Producer
    Vodafone Jul 2020 - Jul 2021
    Sydney, New South Wales, Australia
    ● Drove the technical setup and service delivery of their major digital improvement program of a new website powered by a new content management system (Adobe Experience Manager / AEM). ● Created and owned the training program for +50 digital operations staff on how to use the new CMS and the new website, as well as creation and improvement of training material using Confluence, ad hoc producer training, and onboarding training sessions for new starters.● Ongoing product ownership and management of the content management system (CMS), responsible for its use by digital producers and other staff. This included fixes and iterative improvements to the CMS related to content, products, sales, user experience (UX), user interface (UI) design, and customer experience (CX).● The role also required significant stakeholder engagement with internal staff and external vendors, defect management, quality assurance (QA) and user testing, digital asset management (DAM) setup, page building & optimization, Jira management, and defining workflows & processes and CMS best practice.● Ongoing digital production of the Vodafone website and delivery of varied production work to drive sales related to mobile communication and internet products and services. This included managing product offerings, customer support and company information, customer journeys, and homepage optimization and best practice. ● Contributed significantly to managing the workload of the digital producer chapter, digital producer best practice, ways of working, and processes. ● Ran and contributed to agile ceremonies and planning meetings to deliver larger pieces of work.
  • Optus
    Digital Producer
    Optus Mar 2019 - Dec 2019
    Sydney, Australia
    ● High priority work to setup and deliver a new website powered by a new content management system (Adobe Experience Manager / AEM), focusing on page and content setup, planning and workload management, and management of the quality assurance (QA) testing & defect backlog. ● Ongoing website digital production, including work to drive broadband, mobile and 5G internet sales, major product updates, creating and improving site features, customer journey optimization, homepage and product vertical landing page improvements, user testing and A/B testing, creating articles, and content updates. ● Digital production of major sales initiatives, including Black Friday, 5G in-market launch, #1 broadband speed, and device and service discount offerings. ● Two-time Heroes Award recipient, for 5G Major Launch Delivery and for Major Launch Defect Ownership. ● Agile squad management, including defining our social contract, definitions of ready and done, squad purpose, objectives and key results (OKR’s), team culture, KPIs, and quarterly business goals and requirements. I ran agile ceremonies including morning stand-ups, retrospectives, sprint planning, and backlog grooming, and created our squad’s visual area management. ● Ran various staff training sessions, such as introduction to Jira, and teaching new team members how to review, approve, and test work. Creation and improvement of content management system (CMS) training and process documentation, and introductory squad training material.
  • Scentre Group (Owner And Operator Of Westfield In Aus And Nz)
    Project Management Consultant
    Scentre Group (Owner And Operator Of Westfield In Aus And Nz) Nov 2017 - Oct 2018
    Sydney, Australia
    ● Drove program management of a large scale digital overhaul, focusing on the technical setup and service delivery of a new website and mobile application powered by a new content management system (Contentful). ● Construction of content model architecture within headless content management system. Worked to collaborate with developers, designers and other key stakeholders to ensure that the CMS married correctly with front end and backend. Ensured the website and app were populated with content as expected, including content migration and bulk content ingestion. ● Owned the end-to-end service delivery of a new digital asset management (DAM) and workflow management platform (Bynder), and its integration with the CMS and digital channels. ● Owned the end-to-end service delivery of a new social media and community user generated content (UGC) platform (Stackla). ● Created and delivered three training programs for +100 digital content staff on how to use new systems & platforms. ● Ongoing product manager of their content management system and digital asset management system, assisting content creators and developers daily to complete tasks, working on delivery of new features and improvements, as well as troubleshooting and resolving issues for users.● Vendor management and contract engagement with enterprise platform organizations.● Agile management of ongoing technical and non-technical workload. Managed task backlogs in Jira, and project documentation in Confluence.
  • Special Broadcasting Service (Sbs) Australia
    Digital Lead - Sport
    Special Broadcasting Service (Sbs) Australia Jul 2016 - Mar 2017
    Sydney, Australia
    ● Owned major project to recover and successfully deliver a new The World Game (TWG) mobile application. Post-MVP release, the app required additional major features, including live streaming video, app notifications, data feed integrations, and content personalization. ● Owned project to oversee contract renewal and upgrade features of Cycling Central mobile application.● Ongoing product manager of TWG app and Cycling Central app. ● Managed five priority and other minor vendors, including contract engagement for three major projects.● Numerous digital production improvements for two key websites. ● Delivered new and valuable digital content opportunities, including implementing weekly email newsletters, developing content offering for new sports (rugby and basketball), movement of statistics feeds projects, and preliminary audience engagement strategy work on major events (World Cup 2018). ● Notable training of editorial staff, including a new bespoke video content management system, content management system (Drupal) & website training, EDM creation and delivery, and analytics systems.● Implemented new processes, and introduced Confluence and Jira to define best practices and assist with 24/7 operations. ● Managed digital production and promotion of the Premier League, including project management of a standalone website.● Delivered SBS Sport brand and commercial opportunities, including new brandification and Through-the-line (TTL) & Below-the-line (BTL) measures. ● Responsible for general digital operations, and assisting all Sport department members where required.● Ongoing social media management, and upgrades such as Facebook Instant Articles.● Assisted as interim managing editor of The World Game (football) website, including homepage management, content management, and content discovery & strategy.● Responsible for promotion of TWG application within TV broadcasts, through digital channels, and on Apple and Google Play app stores.
  • Amp Capital
    Digital Services Producer
    Amp Capital Apr 2016 - Jul 2016
    Sydney, Australia
    ● Accountable for managing, coordinating and executing activities to support the Channel Marketing plan, and the enterprise-wide marketing strategy.● Responsible for administration of eleven websites, social media strategy implementation and management, content production, campaign management, and completing digital infrastructure projects.● Vendor management and engagement of content management system vendor and SEO & digital marketing analytics vendor.
  • Fox Sports Australia
    Digital Producer
    Fox Sports Australia Jul 2015 - Jan 2016
    Sydney, Australia
    ● Led digital production of the new Fox Sports website build and content management system (Wordpress) setup, from initial planning through to the completed site. Key successes of the new site included faster load times, fully responsive across all device types, better navigation through UX/UI improvements, a new video player, and SEO benefits.● Responsible for training all digital operations staff on the functionality of the new CMS.● Ongoing website administration, including a large UX/UI enhancements project of their web and mobile sites, production of major sporting events, upgrading site features and functionality, and other notable digital production and audience engagement.● Ongoing content production and social media management. ● Vital stakeholder engagement and management of vendors (statistics and interactive widgets) and partners (digital production, digital content and editorial and advertising).
  • Universal Music Group
    Digital Production Manager
    Universal Music Group May 2011 - Nov 2013
    ● Owned product management of all digital music products, overseeing ingestion and distribution of ~100-120 new domestic products per week. ● Oversaw the ingestion and delivery of millions of pieces of digital content, and was never responsible for missing the release date of a product.● Constant interaction with many stakeholders throughout the supply chain, including domestic production, international production, digital sales, frontline marketing, strategic marketing, and international marketing departments, along with interaction with digital music retailers (iTunes, Spotify etc.), third party record label representatives and other internal departments. ● Responsible for resolving daily ad-hoc issues, preparing and chairing weekly meetings, managing and tracking release schedules, improving processes, training all internal staff and external partners on the digital production supply chain, and other special projects.
  • Mia
    Digital Music Manager
    Mia Sep 2007 - May 2011
    ● Product manager of mobile and web stores which sold a la carte digital music products (albums, tracks, music videos, and ringtones). Drove many improvements and upgrades relating to customer experience (CX), user experience (UX) and user interface (UI), sales, and more. Created numerous standalone mobile sites for major promotions and competitions.● Account management of major client and technical administration of their mobile and online music stores. This involved content curation, sales and budget coordination and reporting, product roadmap collaboration, creating editorial content, client and partner stakeholder engagement, marketing campaign management, advertisement administration, managing product release schedules & content calendars, and site creation. ● Owned supply chain management and content ingestion of millions of digital music products (albums, tracks, videos, and ringtones). This included the creation of a new full-track music library from scratch, featuring more than ten million tracks. During this time I was never responsible for missing the release date of a product.● Responsible for training new staff on CMS management and content ingestion processes.

Thomas Grealy Skills

Music Production Media Production Music Industry Music Business Consulting Music Consulting General Music Digital Music Marketing Music Programming Production Music Music Information Retrieval Music Scheduling Music Selection Music Technology Music Videos Audio Processing Digital Audio Audio Editing Operations Management Operational Efficiency Operational Strategy Operational Support Operational Analysis E Commerce Consulting E Commerce Optimization E Business Digital Marketing Digital Media Digital Strategy M Commerce Mobile Technology Mobile Music Mobile Marketing Social Media Social Media Consulting Social Media Strategist Branding And Identity Brand Awareness Brand Management Customer Experience Customer Satisfaction Streaming Media Content Management Content Strategy Content Development Content Writing Content Marketing Mobile Content Digital Distribution Digital Production Digital Product Development

Thomas Grealy Education Details

Frequently Asked Questions about Thomas Grealy

What company does Thomas Grealy work for?

Thomas Grealy works for Rightpoint

What is Thomas Grealy's role at the current company?

Thomas Grealy's current role is Digital Production and Project Management professional.

What is Thomas Grealy's email address?

Thomas Grealy's email address is th****@****one.com

What schools did Thomas Grealy attend?

Thomas Grealy attended Swinburne University Of Technology, Sae Institute, Percipio Learning Experience Platform, Percipio Learning Experience Platform.

What are some of Thomas Grealy's interests?

Thomas Grealy has interest in Education, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Thomas Grealy known for?

Thomas Grealy has skills like Music Production, Media Production, Music Industry, Music Business Consulting, Music Consulting, General Music, Digital Music Marketing, Music Programming, Production Music, Music Information Retrieval, Music Scheduling, Music Selection.

Who are Thomas Grealy's colleagues?

Thomas Grealy's colleagues are Erica Dahle, Matthew Gillis, Ravindra S. Rathore, Kayla E. Picciano, Kimberly Hoffman, Caitlin Mekita, Pradeep Singh Bisht.

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