Thomas S. Guido Email & Phone Number

Stratford, CT

Armonk, New York

• Data AnalystSupported the Group Data & Information Management (GDIM) team to manage a large number of Insurance & Specialty master data values, categorize them, and compare them against the already existing Reinsurance.
• Developed SQL to locate and extract data from DB2 and Oracle source system environments and evaluate the data's candidacy for data migration.
• Exported migration data and maintained detailed spreadsheets containing meta data and associated values.
• Produced and maintained detailed Microsoft Project 2007 plans
• Created technical and user documentation for distribution amongst the team and related departments.
• Maintained GDIM data dictionary and promoted its usage among the department and associated teams using data migrated to the new platforms.

New York, New York

• Rapidly identified project scope and technical requirements, consulted with clients to set project objectives. Served as key liaison, between client and the development team, and created specifications. Conducted.
• Surpassed project expectations, delivered comprehensive analysis at reduced project cost.
• Fostered excellent relationships within Insala and with key clients, quickly generated solutions.

Poughkeepsie, New York

• Spearheaded backend database and web-based problem/change control application support. Implemented human resources data base and verified integrity for service delivery centers.
• Significantly improved data loading process performance and time, by 30%, through review and introduction of key process improvements.
• Reduced data quality problem escalations by 70%, of Level 1 severity, through enhanced validation processes.
• Upgraded database templates, which validated data and trapped errors, before automatically populating problem control/change management records.

Fishkill, New York

• Orchestrated global web-based forecasting application database support and maintained systems while resolving critical outages. Confirmed data loads into production database, utilizing data refresh or SQL query updates.
• Slashed application downtime during rebuilding process by 50%, while increasing global availability, and boosted productivity as key member of web-based forecasting application project team.
• Successfully upgraded system, on-time and within budget, with 0% defects during periodic software releases.
• Recognized by executive management for exceptional time and cost-saving business results.
• Assisted in the development of functional specifications, data flow diagrams and data dictionaries, for application enhancements, through the requirements gathering process with internal clients.

Hawthorne, New York

• Delivered Radiology and Pathology medical voice recognition software application support while operating phone and email-based help desk. Tested new software releases and hardware including microphones, headsets, and.
• Designed software intranet site with documentation, tips, frequently asked questions (FAQs), and patches to resolve software outages and reduce help desk calls by 40%.
• Trained hospital staff and collaborated with physicians to resolve issues, greatly improving user capabilities, as much as 60%.
• Requested onsite visits to leading hospitals (including Massachusetts General Hospital, Columbia Presbyterian Medical Center and Memorial Sloan-Kettering Cancer Center) due to acknowledgement by department manager for.

Bs, Computer Information Systems

Bs, Marine Biology

Ms, Aeronautical Science, 4.0

Graduated "With Distinction".