Serve as the principal operations executive for a successful multi-location, multi-provider aesthetic services provider. Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiativesDraw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goalsPlan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasksDevise strategies for ensuring growth company-wide, and implement process improvements to maximize output and minimize costsAdhere to the company’s policies and standards, and ensure that laws and regulations are being followedOversee Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environmentProject manage all company initiatives with the support of Leadership teamOversee technology integrations with vendors such as:NextechRedSpot InteractiveRX PhotoKlara

Opened a new satellite office, interviewed and hired all personnel, managed office internal employees and oversaw care of external home health clients. Planned and executed the relocation and technological upgrade of corporate headquarters and all resources in 2009. Led revenue-generating departments, ensuring efficient operation and maximizing income potential and customer service. Maintained compliance with all state, federal, and company standards for home healthcare staffing companies. Coached and mentored personnel. Oversaw all aspects of facilities management to establish and maintain business continuity. Provided direct and indirect supervision of teams, and participated in staff performance evaluations, ensuring timely reviews and employee feedback. Organized home office functions in compliance with federal and state licensure, guaranteeing continual compliance. Developed employee work-related goals to motivate and challenge staff. Participated in the budgeting process and ensured revenue-generating departments remained within budget guidelines. Reviewed financial reports weekly to ensure acceptable levels of margins to support financial objectives. Served as Executive team member in decision-making and problem-solving situations, providing cohesive team alignment and constructive feedback. Managed timely and accurate dissemination of company information to leaders.

Opened a satellite location and diligently researched market feasibility for further operations in Florida. Managed the office internal employees oversaw external home health clients. Held responsibility for finances, office management, marketing, payroll, licensing, and human resource functions. Worked closely with business owners to set and review goals and assess office progress. Researched home healthcare via workers’ compensation for all 50 states as a potential growth strategy for the company. Explored the Florida market to gain an understanding of the workers’ compensation industry and evaluated the potential for growth, leading to the relocation of the office.

Handled financial areas of payroll, billing, and taxes. Conducted additional duties related to operations, general finance, insurance, and information technology. Partnered with owners to develop an IT infrastructure for an emerging company. Worked closely with the president on operational functions and stood in for the president during an absence to ensure the completion of projects.Successfully served in multiple roles within the company, as it grew from a start-up.Handled the implementation and continual oversight of financial and operational databases.