Thomas Gylstorff

Thomas Gylstorff Email and Phone Number

People & Process Management, Change Mgmt, ITIL, Agile (Scrum Master), User Experience, Stakeholder Mgmt (Local and International), The link between IT and Business, 25+ years of experience providing IT solutions. @ KMD
ballerup, capital region, denmark
Thomas Gylstorff's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Thomas Gylstorff's Contact Details

Thomas Gylstorff work email

Thomas Gylstorff personal email

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About Thomas Gylstorff

As a driven professional with over 25 years in IT solutions, I am committed to fostering a workplace that emphasizes meaningful user experiences and dynamic collaboration. I excel in roles that harness my skills in People & Process Management, Change Management, ITIL, and Agile methodologies. My approach is strategic yet hands-on, aiming to deliver exceptional end-user outcomes while fostering a culture of transparency, continuous learning, and proactive engagement.I bring a comprehensive expertise that merges IT and business strategies, ensuring alignment with broader corporate objectives to drive growth and achieve notable results. My ability to inspire teams and stakeholders, both locally and globally, supports the development of value-driven solutions that enhance user experiences and sustain success.

Thomas Gylstorff's Current Company Details
KMD

Kmd

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People & Process Management, Change Mgmt, ITIL, Agile (Scrum Master), User Experience, Stakeholder Mgmt (Local and International), The link between IT and Business, 25+ years of experience providing IT solutions.
ballerup, capital region, denmark
Website:
kmd.dk
Employees:
3026
Thomas Gylstorff Work Experience Details
  • Kmd
    Project Manager
    Kmd Dec 2023 - Present
    Ballerup, Capital Region, Denmark
  • Nicto
    Owner
    Nicto Aug 2020 - Present
    Denmark
    Upgrade your IT Support and shift your organisation to focus on actual productivity
  • Roskilde University
    Team Leader
    Roskilde University Apr 2021 - Apr 2023
    Roskilde, Zealand, Denmark
    Team:- Staff: 25 Scope: - 10000 users (1200 employees and 8800 students). IT and AV Support, Reception, Print Services, Mobile Services, IT Hardware purchase and management, Access Management, Communication. Tasks - Hiring, Performance evaluation, Team meetings, 1:1’s, Coaching/engaging - Change and Transformation Management - Vendor Management - Stakeholder Management - Budgeting Results:- Navigating a team in the public sector- Enabling other departments to improve efficiency through cooperation - Learning to navigate in a consensus-based environment Tools/Processes:- TOPdesk ITSM tool - Microsoft Power Platform (PowerShell, Apps, Automate, BI) - ITIL, Agile Methodologies, Lean Methodologies, Workshops
  • Carlsberg Group
    Hq It Service Manager
    Carlsberg Group Dec 2018 - Aug 2020
    Valby, Region Hovedstaden, Danmark
    Team:- Staff: 7 Scope: - 700 users in 4 locations (since spring 2020, one location). IT Support, Meeting Rooms, Print Services, - Mobile Services, IT Hardware purchase, and management. Tasks:- Hiring, Performance evaluation, Team meetings, 1:1, Coaching/engaging, Team events - Change and Transformation Management - Vendor Management - Stakeholder Management - Budgeting Results:- Change of Operator for mobile subscriptions for all 1500 users in Denmark. New Headquarters: - 111 MS Teams-enabled meeting rooms and 700 workstations - Extensive testing of suitable new video conferencing and workstation setups in the old headquarters to ensure the best possible level of quality, usability, and consistency - Selecting, Purchasing, Implementing, and Managing IT equipment in collaboration with vendors and installation partners Tools/Processes:- ServiceNow - Microsoft Power Platform (PowerShell, Apps, Automate, BI) - ITIL, Agile Methodologies, Lean Methodologies
  • A.P. Møller - Mærsk
    Team Manager - Hq It Support
    A.P. Møller - Mærsk Sep 2012 - Nov 2018
    Copenhagen Area, Capital Region, Denmark
    Team:11 IT SupportersScope:2500+ users, 40 meeting Rooms, 2 auditoriums.Keywords:Engagement, coaching, hiring, performance evaluation.Budgeting, negotiations, core business support.Achievements:33% increase in user satisfaction.Top engagement score with team members.
  • Nokia
    Team Leader/Fault Manager In Sw Fault Management (Symbian Smartphones)
    Nokia Jun 2009 - Jan 2012
    Team:5 Error ManagersKeywords:Engagement, coaching, hiring, performance evaluation.Process-, quality- and prioritisation focus.Achievements:Established the danish Error Management organisation for Symbian phones in Copenhagen.
  • Nokia
    Team Leader - Test Management (S40 Mobile Phones)
    Nokia Sep 2008 - May 2009
    Copenhagen Area, Capital Region, Denmark
    Team:14 Test Managers.Keywords:Engagement, coaching, hiring, performance evaluation.Achievements:Developed a resource simulation tool to evaluate the entire department's long-term workload of additions/deletions of projects in the S40 device portfolio.
  • Nokia
    Global Software Error Manager (S40 Mobile Phones)
    Nokia Apr 2008 - Feb 2009
    Copenhagen Area, Capital Region, Denmark
    Team:8 Error Managers placed in Denmark, Finland, USA and ChinaKeywords:- Virtual Team Management- Error situation monitoring and reporting- Project progress- Risk Management- Process optimisationAchievements:- Turned the error management process "upside-down".- Developed the tools to support the changed process.
  • Nokia
    Software Error Manager (S40 Mobile Phones)
    Nokia Nov 2007 - Mar 2008
    Copenhagen Area, Capital Region, Denmark
    Monitored error situation and fix rates for individual products and acted accordingly to ensure that they would become ready for market as planned.
  • Hiq Wise
    Project Manager
    Hiq Wise Nov 2006 - Oct 2007
    Copenhagen Area, Capital Region, Denmark
  • Teleca A/S
    Sw Consultant
    Teleca A/S Aug 2005 - Oct 2006
    Copenhagen Area, Capital Region, Denmark
    CMS development (Sitecore/C#)Error Management
  • Ciber Denmark A/S
    It Consultant
    Ciber Denmark A/S 2002 - 2005
    Copenhagen Area, Capital Region, Denmark
    Development:T-SQL, VB/VBA, JavaScript, C#, C++Technologies:BizTalk, Web500, MS SQL, Access
  • Cmg
    It Consultant
    Cmg 1999 - 2002
    Copenhagen Area, Capital Region, Denmark
  • Admiral
    It Consultant
    Admiral 1999 - 2001
    Copenhagen Area, Capital Region, Denmark
  • International Datasupport
    It Consultant
    International Datasupport 1999 - 2000
    Copenhagen Area, Capital Region, Denmark
  • Carl Bro A/S
    Consultant
    Carl Bro A/S 1997 - 1999
    Copenhagen Area, Capital Region, Denmark
  • Memobase International
    System Developer
    Memobase International 1995 - 1997
    Copenhagen Area, Capital Region, Denmark

Thomas Gylstorff Skills

Software Project Management Software Development Project Management Agile Methodologies Management Testing Telecommunications It Management Coaching Change Management Virtual Teams Process Improvement Requirements Analysis Team Leadership Mobile Devices Scrum Creative Problem Solving Itil Employee Engagement Cross Cultural People Management Troubleshooting Process Management Data Analysis Project Planning Quality Assurance Mobile Technology Software Design Enneagram Idea Generation Resource Management Agile Process Development Team Management Outsourcing Sql Consultancy Application Development .net Sharepoint C# Ooad Databases Microsoft Sql Server Xml Support Management It Strategy Crisis Management Getting Things Done Method Incident Management

Thomas Gylstorff Education Details

Frequently Asked Questions about Thomas Gylstorff

What company does Thomas Gylstorff work for?

Thomas Gylstorff works for Kmd

What is Thomas Gylstorff's role at the current company?

Thomas Gylstorff's current role is People & Process Management, Change Mgmt, ITIL, Agile (Scrum Master), User Experience, Stakeholder Mgmt (Local and International), The link between IT and Business, 25+ years of experience providing IT solutions..

What is Thomas Gylstorff's email address?

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What is Thomas Gylstorff's direct phone number?

Thomas Gylstorff's direct phone number is +45336*****

What schools did Thomas Gylstorff attend?

Thomas Gylstorff attended Dtu - Technical University Of Denmark, Marie Kruse Skole.

What are some of Thomas Gylstorff's interests?

Thomas Gylstorff has interest in Children, Playing/creating/listening To Music, Travelling, Politics, Education, Art, Science And Technology, Human Rights, Arts And Culture, History.

What skills is Thomas Gylstorff known for?

Thomas Gylstorff has skills like Software Project Management, Software Development, Project Management, Agile Methodologies, Management, Testing, Telecommunications, It Management, Coaching, Change Management, Virtual Teams, Process Improvement.

Who are Thomas Gylstorff's colleagues?

Thomas Gylstorff's colleagues are Maciej Wrzosek, Birgitte Larsen, Michael Guldager Hansen, Vinayak Kurugodmat Qvm, Jan Kjærsgaard Sørensen, Melanie Meske, Mikkel Rune Nielsen.

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