Thomas Hackenberg Email & Phone Number

Austin, Texas Metropolitan Area

Tom brings over a decade worth of experience in providing crucial insights on processor market trends. Now with the dedication to technology provided by Yole, Tom is working to focus on presenting deeper analysis of the processor market in regard to the growing demand for new IoT, Edge Computing, Artificial Intelligence and similar technology influences.

Austin, Texas Area

With IHS Markit Technology recently acquired by Informa, my focus on processor technologies continues. However, with synergies from Informa Technology expertise provided by blackhat, Tracktica, Ovum, Heavy Reading and the AI summit, my breadth of access to knowledge of current trends continues to expand.

Austin, Texas Area

Responsible for company wide products involving embedded processing market services including market size, growth, technology and trends. Providing project management, syndicated reports, custom research, public speaking engagements and consultations. Multitasking while authoring syndicated reports, leading custom project research, presenting public.

Provide group strategy; manage analysts in daily and report specific tasks; set and monitor sales goals; interact with business development staff; interface with other research group managers and senior staff to develop overall company strategies; provide semiconductor related training and information to the company as needed. Interviewing, hiring and.

Wrote in-depth industry reports focused on the semiconductors market. Interviewed key persons in the industry, researched secondary sources and built models for market forecasts and trend analysis. Built a database of semiconductor market data and published it online for 24/7 client access; uploaded quarterly updates and managed logon access for individual.

Administrated FilemakerPro Server database; designed, programmed and automating tasks in FilemakerPro and AppleScript tracking a broad range of financial and personnel data; migrated records from a local FoxBASE database.

Exceeded first call resolution goals consistently by 6-8%. Assisted a broad range of users internally and through VPN connections with hardware, software and networking issues. Administered network accounts.

Specialized in escalated calls requiring detailed analysis and strong customer service skills. Trained as group leader. Assisted customers by offering a broad range of hardware and software solutions to desktop computing issues.

Specialized in escalations and issues presented to the Office of the President. Assisted managing department. Assisted customers by offering a broad range of hardware and software solutions to Macintosh related computing issues.

Managed office and sales staff for registration and enrollment of adult education courses. Planned budget. Hired, evaluated, disciplined and trained both full-time and part-time staff in both daily tasks and company policies. Increased office efficiency by designing and implementing a cross-platform LAN, RAS and database network for computerizing the.

Processed bi-monthly payroll for over 400 part-time employees. Assisted executives and managers in hiring, training and disciplining employees. Screened and interviewed new applicants. Processed new employee documentation and provided orientations to new employees regarding state regulations and company policies. Implemented electronic card reader system.