• Elite Tier II Custom Engineering Team resolving non-standard requests from Sale and Solutions Engineers for Data Center Colocation in the Verizon - Terremark Data Centers Worldwide

• Supported IT Service Desk & Managed Desktop Support Solutions for Sales in the Government, Education and Commercial sectors • Identified and pre-qualified opportunities, defined technical requirements, delivered customer presentations, supported and responded to RFPs• Successfully helped win over $14M of business for Verizon in 2011.

• Executed Customer Service Solutions: Service Desk, Hosting non-standard data applications and IP Video Surveillance for Government and Education and Commercial opportunities

• Developed sales strategy and opportunity identification for Government and Education accounts• Conducted well-received knowledge transfer & training of the sales force

• Developed a strategic plan, marketing programs, created sales support tools, marketing collateral, presentations, web sites, and whitepapers to gain market share in the Public Sector• Engaged with C-Level Executives and created the first CIO Advisory Panel for Higher Education• Performed knowledge transfer to the sales force through training, webinars & presentations• Lectured at various conferences on "How technology can enable and enhance teaching & learning as well as… Show more • Developed a strategic plan, marketing programs, created sales support tools, marketing collateral, presentations, web sites, and whitepapers to gain market share in the Public Sector• Engaged with C-Level Executives and created the first CIO Advisory Panel for Higher Education• Performed knowledge transfer to the sales force through training, webinars & presentations• Lectured at various conferences on "How technology can enable and enhance teaching & learning as well as streamline campus administration" Show less

• Directed all technical aspects of the campus voice and data communications network, including design standards and specifications• Managed the operation of the campus voice, data and video networks• Project Manager for the design, construction and implementation of the $32M Avaya PBX and infrastructure for 350 buildings including the central office building, with zero change-orders • Led an innovative team of engineers, who worked with Bell Labs/Avaya Labs and won several awards… Show more • Directed all technical aspects of the campus voice and data communications network, including design standards and specifications• Managed the operation of the campus voice, data and video networks• Project Manager for the design, construction and implementation of the $32M Avaya PBX and infrastructure for 350 buildings including the central office building, with zero change-orders • Led an innovative team of engineers, who worked with Bell Labs/Avaya Labs and won several awards for innovations• Showcased the University’s communication infrastructure to national and international visitors from major private companies, government agencies (including the White House), universities and colleges Show less