Tommy Heitz Ii Email & Phone Number

Aventura, Florida, Us

Overseeing an established book of 75 accounts while actively pursuing new business and building an ever-growing pipeline via prospecting, networking, and marketing, and delivering 400k in yearly sales.Translating market data into actionable intelligence, leveraging findings to articulate sales strategies, expanding presence across multiple markets, and growing sales by 18%.Cultivating and maintaining productive relations with key client executives and C-suite decision-makers via regular engagement and proactive account management, sustaining a 95% retention rate.Collaborating with Management in orchestrating continuous improvement projects, championing new processes and SOPs, expanding the use of the CRM, and facilitating a 15% boost in annual revenue.

Oakland Park, Florida, Us

Led the end-to-end sales cycle in a highly competitive territory, generating 77k in revenue.Leveraged exceptional product knowledge and personable demeanor to provide tailored suggestions, address client queries, and close 15 sales monthly.Maintained the CRM and compiled sales data into detailed reports for Management to support effective sales forecasting and enable informed decision-making, contributing to a 15% growth in yearly sales.

Headed sales operations, strategized and executed data-driven business development campaigns, and led a team of 5 in expanding market share by 75% and realizing $175k in net revenue.Managed a portfolio of 22 key accounts, delivering strategic guidance to C-suite client stakeholders, managing issues and escalations, addressing risks, driving adoption and growth, and ensuring a world-class customer experience across all touchpoints, maintaining a 97% customer satisfaction rating.Researched customers’ industries, challenges, and business needs, developed customized use cases, roadmaps, and strategies, promoted targeted feature sets, and optimized the use of solutions to address critical client pain points, unlock maximum business value, and certify customer success.Led 20 implementation projects throughout their lifecycle, collaborated with Product Managers and Engineers, prioritized features, managed risks and roadblocks, and ensured 100% adherence to specifications while leading training with 175 client staff.Shaped the overall product roadmap and strategy, serving as key Voice of the Customer, and providing feedback to product and engineering teams to evolve the product and create X+ new value-add features and functionalities that generated $35k in additional revenue.

Campbell, California, Us

Managed a complex technical sales cycle and grew a robust pipeline in a dynamic territory, implementing incentive account and sales plans, producing $600k in yearly revenue, and overachieving quotas by 105%.Supported 7 multi-site software and feature implementation projects, ensuring the seamless deployment of last-mile logistics for major enterprise clients with 10l locations and 500+ staff.Took the lead in addressing product issues, escalations, and roadblocks, providing prompt and decisive resolutions to avoid dissatisfaction, and exceeding 100% of SLAs

Boca Raton, Fl, Us

Sold bespoke data analytics solutions to mid and enterprise-sized clients, self-sourcing 5 opportunities weekly, closing 20 new accounts monthly, and delivering $300k in ARR.Co-directed discovery sessions with key client stakeholders to understand business needs, define requirements and technical specifications, customize configurations alongside the product team, develop tailored solutions, and ensure the seamless delivery of 17 implementation projects.Proactively identified and mitigated customer risks through direct engagement while connecting clients with success insights, best practices, and new product features and updates, helping boost engagement by 25% and renewals by 15%.

Za

Spearheaded the development of strategic partnerships with fleet and transportation business owners across the U.S. and Canada, delivering tailored solutions that enhanced vehicle safety and operational efficiency.Provided consultative sales expertise in onboard software and hardware systems, aligning with client-specific needs to optimize fleet performance and reduce costs.Conducted in-depth analyses of transportation requirements, fleet size, and operational goals to recommend customized solutions that improved driver safety and efficiency.Maintained a robust CRM database to ensure seamless management of client information, conversation notes, and follow-ups, driving a high standard of customer satisfaction.Championed campaigns targeting new markets, leveraging data-driven insights to penetrate underserved regions and maximize revenue opportunities.

North Richland Hills, Texas, Us

Attained the New Agent yearly sales goal in just three months by offering ancillary and company-branded products in a comprehensive, personalized plan fitting each client’s budget.Accountable for having prospected new clients via cold calling or in-person; also executed follow-ups and evaluations in association with each lead to determine health, dental, vision, and final expense (life) insurance needs.Tailored plans for per client, working through a variety of companies to maximize purchasing in accordance with different budgets.Sustained number two sales agent ranking out of a team of 12 agents throughout tenure.

Revitalized existing phone scripts for agents to present more professional while prospecting for new clients.Headed training for 35 agents regarding phone prospecting and selling skills, and hosted educational opportunities for a total of 169 agents over two years with the company.Introduced role-play phone training sessions for all incoming agents, thereby improving the percentage of clients keeping subsequent face-to-face meetings.Assumed responsibility for reporting directly to the General Agent the numbers of meetings retained by individuals and by the team.

Boca Raton, Fl, Us

Associate'S Degree, Hospitality Administration/Management

Naval, Equitation, Leadership

Business, English, Math, Science, Speech, And Physical Education

Business Administration And Management, General