Thomas H. Mccarthy Email & Phone Number

New Hyde Park, New York, United States

• Coordinate next-day deliveries with customers via phone to confirm or revise delivery date/time; note any measurements to ensure purchased appliances fit; and ensure customer preparedness and satisfaction• Serve as first line of contact answering inbound customer calls—resolving inquires and redirecting calls to appropriate team members and departments. Ensure a positive conclusion for both customer and company• Handle cash transactions throughout the day then perform end-of-day cash drops routinely • Coordinate item returns, service appointments, and repair shipments

New York City Metropolitan Area

• Capture high-quality portrait headshots of individuals using a DSLR in studio or location • Retouch, color correct, and digitally replace backgrounds using Adobe Camera RAW and Photoshop• Take film photographs of landscapes and chemically develop them in a dark room lab; Scan into computers for editing and storage

Floral Park, New York, United States

• Regulated pool chlorine levels using chlorine tablets and machinery to maintain a safe and optimal community pool environment• Facilitated onboarding and training procedures for new employees• Reinforced work codes of conduct to ensure guest safety and stellar guest experience• Upheld cleanliness of the pool and surrounding eating areas to provide a welcoming, enjoyable setting for pool guests and vendors

Buffalo, New York, United States

• Processed sales using a POS computer system quickly and accurately• Managed the flow of customers on queue during high-volume, fast-paced store times to ensure optimal waiting and serving times• Boosted sales by promoting seasonal items, meal additions, and combos to customers during transactions• Ensured goods in stock closet and walk-in freezer were brought out to the food showcase and food preparation stations as needed• Prepared bagels and sandwiches at the bagel station following procedures for safe food preparation and assembly