Vp Risk Management & Support Operations
CurrentRecruited by former SVP to help transform newly created organization into a thriving international Consumer Goods & Services manufacturing business North America, China, and South Korea. Manage customer | account support call center, product liability | claims processing, risk management, social media, quality control, warehouse operations. Also created a specialty retail sales channel to relieve excess inventory and expand reach into a new target channel. Currently playing a leading role in establishing and refining standard operating procedures across order entry, commercial invoicing, call center, quality control, risk management, inventory flow, warehouse setup, and operating system reporting.