Thomas Iannizzotto Email & Phone Number

Vancouver, Wa, Us

Portland, Oregon Area

Assigned to multiple projects, including multi-million-dollar project efforts focusing on operational/technical sustainment, compliance, and enhancement of service management capabilities within a highly complex, cross-functional matrix environment.

Vancouver, Washington

Providing business and IT solutions including:IT System Evaluations including current state analysis and needs assessmentBusiness AnalysisProcess Development and ImprovementProject ManagementDemand ManagementCustomer and Stakeholder EngagementTechnical Documentation

Peacehealth

Perform and document operational needs assessments and use cases for mobile device communications across the enterprise.Identification and documentation of current mobile communication device utilization, inventory, and associated costsAnalyze current state and provide recommendations for future state mobile communications strategyInitiate process improvement efforts for the support of current state paging communications and device inventoriesIdentification of cost savings measures resulting in > $250K in savings upon successful execution and $150K annually.

Loma Linda University Medical Center

Positioned as a Solutions Specialist and IS Business Analyst until March 2018, primary functions include:• Identification and evaluation of new IT solutions that drive towards organizational best practices• Successful completion of over 25 demand evaluations (over half of these were approved as projects and successfully completed)• Development and sustainment of a solution realization methodology that aligns people, process, and technology in support of organizational objectives• ServiceNow PPM (Demand Management) training and process improvement initiatives• Managed demand process improvement initiatives for technical discovery, IS Security review, and contracting/legal reviewIn March 2018, Positioned as Infrastructure Demand and Project Manager, responsibilities include:• Identification and evaluation of new infrastructure solutions that drive towards organizational best practices• Process improvement and project/demand management consulting to infrastructure demand and project managers• Project Management of MModal physician dictation pilot and SmartPTT Security Radio Console deployment• Program Manager for 2003 Server Remediation project: developed program charter, evaluated 200 + servers to determine remediation paths, developed multiple project plans to execute remediation plans, developed high level server remediation roadmap to address future maintenance requirements for Server 2008, 2012• Technical evaluation for a state-of-the-art incident command mobile telemedicine unit and end to end monitoring of IVF lab systems.

Vancouver, Wa

Providing business and IT solutions including:IT System EvaluationsBusiness AnalysisProcess Development and ImprovementProject ManagementDemand ManagementCustomer and Stakeholder EngagementTechnical Documentation

Vancouver, Wa

Enterprise Applications Manager responsible for the successful administration of all facets of PHSW Enterprise Applications. Practitioner of ITIL best practices in developing ITSM processes and policies for incident, problem, change, and knowledge management. Provided skillful guidance on the strategic direction of project plans, deployment roadmaps, vendor relationships and budgeting. Direct management over clinical application implementations and upgrades in order to maintain system stability, compliance and regulatory standards. Maintained strong business relationships with all supported department managers and directors operationally to ensure strategic alignment and service level achievement.Key Activities• Spearheaded and implemented complex support transition plan to support legacy applications at PeaceHealth Southwest to accommodate for a planned transition from McKesson platform to EPIC platform for the ambulatory and inpatient environment.• Direct management of 15 application analysts and team of 8 consultants during EPIC implementation for legacy support• Integral contributor in the development of application rationalization program, application portfolio management, resource development and planning for current and future standardization and consolidation projects• Reduced transitional support costs for FY15 by $350,000 by developing streamlined workflows and leveraging vendor support, without compromising the integrity of support or service level agreements.• Adeptly managed an 85% reduction in clinical systems downtimes over a 3-year period• Developed and implemented archive and retirement strategies for legacy systems at PHSW

Vancouver, Wa

Clinical Applications Manager responsible for the implementation, maintenance and support of the Medical Center’s clinical applications. Performed regular cross functional assessments, managed resource allocation and production support. Provided skillful guidance on the strategic direction of project plans, the deployment roadmap, vendor relationships and budgeting. Direct management over all new clinical implementations and upgrades in order to maintain system stability and maintain compliance standards. Maintained strong business relationships with all supported department managers and directors operationally to ensure strategic alignment and service level achievement. Managed key vendor relationships including the oversight and management of McKesson Remote Hosting contracts and service levels to ensure continuous, efficient support.Key Activities• Successful implementation and rollout of CPOE (Computerized Provider Order Entry)• Direct management of 15 application analysts supporting enterprise clinical and ancillary applications• Achieved system readiness standards for successful attestation of Meaningful Use Stage 1• Developed staff and systems transition plans before and after PeaceHealth acquisition• Managed/directed several complex upgrade and implementation projects of McKesson clinical and ancillary systems

Princeton, Nj

Technical lead charged with the management and administration of CISCO VOIP infrastructure, Citrix 4.5 environment, VM Ware ESX 3.5 infrastructure, server builds (physical and virtual) and support.Established a 65% reduction in the datacenter footprint by migrating physical servers to virtual servers for applications, infrastructure, and Citrix environments.Key role in the development of SunGuard data recovery center, which provided a fully redundant solution for all Tier 1 applications and infrastructureTechnical SME for cross-functional implementation teams, support personnel and end-users for all new and upgrade projects.Managed Help Desk Transition Project including the development and implementation of LanDesk Servicedesk, IVR systems, and user trainings, as well as managing all facets of the project to insource Help Desk activities. Recipient of Performance Plus award for this project.

Bachelor Of Science Degree – Business Administration, Business Administration And Management, General, 3.8

Activities and Societies: Student AmbassadorDeans List

Certification, Computer Repair And Networking, 4.0

While completing the certification for Computer Repair and Networking, I was selected to be a TA and also worked at the school.

Business Administration And Management, General

Activities and Societies: Cross Country, 1992-1993 Track, 1992, 1993

Junior/Senior Hs

For nearly a century, CFS has provided an environment where boys learn to succeed — in school and in life. Our intense, challenging.