Thomas White Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Maintain relationships with select Strategic companies and their Premier Power Users to resolve any technical barrier to their successful use of Procore
• Monitor and step into customer support cases that need extra attention
• Report monthly on solutions and recommendations to best support their business needs
• Advocate on behalf of clients throughout the process of identifying and resolving technical issues
• Work as a team to grow knowledge and provide support to each other
• Continually increase understanding of Procore’s products and services, staying on top of new implementations to be ready to best support our clients

Chicago, Illinois, United States

• Maintain relationships with select companies and their Premier Power Users to resolve any technical barrier to their successful use of Procore
• Report monthly on solutions and recommendations to best support their business needs
• Advocate on behalf of clients throughout the process of identifying and resolving technical issues
• Work as a team to grow knowledge and provide support to each other
• Continually increase understanding of Procore’s products and services, staying on top of new implementations to be ready to best support our clients

United States

• Provide support by phone with resolutions during first contact
• Research, search for, test, and inquire to find answers to support questions
• Follow up with clients until resolution, taking ownership of the process
• Collaborate with coworkers to assist with finding solutions to support questions

Nicholasville, KY

• Greet and assist customers with printing, shipping, packing, and retail needs
• Design printing requests using Microsoft Office and Adobe Photoshop
• Pack items according to proper procedure
• Handle cash, including opening and closing counting processes

Owensboro, Kentucky Area

• Greet and assist customers in an efficient, friendly manner
• Maintain knowledge of cities, states, and countries and corresponding zip codes
• Sell revenue and postage stamps, stamped envelopes and postcards
• Fill out forms for money orders and take payment against the sale
• Ensure that each received parcel or package conforms to the safety protocols provided by the post office administration
• Report any packets or letters containing suspicious material

Owensboro, Kentucky Area

• Receive, sort and deliver mail and packages
• Prepare packages for outgoing mail
• Flag return mail accounts
• Ensure outgoing mail is picked up by couriers
• Processed incoming mail using the appropriate sort program and manual distribution scheme

Owensboro, Kentucky Area

• Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route
• Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule
• Delivers and collects charges on customs, postage-due, and C.O.D. mail matter
• Furnishes customers with postal information and provides change of address cards and other postal forms as needed
• Reports to supervisor all unusual incidents or conditions relating to mail delivery, including condition of street letter boxes and centralized delivery equipment
• Proficient in the casing of mail on other routes as assigned

Henderson, Kentucky

• Produces newscasts for broadcast across all platforms.
• Writes and orders news stories.
• Approves scripts.
• Balances news and feature content to create compelling broadcasts.
• Edits video.
• Writes stories for the website and other eMedia platforms.

Owensboro, Kentucky Area

• Prepare ingredients and products for the day according to recipe
• Count and assign tills for each cash register
• Greet and assist customers as they enter store
• Accept and fulfill orders
• Maintain cleanliness of work area and store

Owensboro, Kentucky

• Greet and assist customers in a welcoming manner
• Prepare orders per Starbucks standards
• Maintain cleanliness of store
• Manage team of employees during each shift

Davenport, Iowa Area

• View local theatre productions with an open-mind while analyzing the good and bad aspects of the production
• Write reviews with tact, clarity and written reinforcement of personal opinion
• Adhere to designated word count limits through concise writing and discerning prioritization of necessary critical elements

Tri-City Electric, Davenport, Iowa

- Set cable paths, pull cable and terminate at receptacles and tech closet- Organize cable paths in tech closet- Install security cameras, including running cables, placing hardware and connecting cameras- Install card readers, including running cables and connecting card readers- Considered one of the best apprentices with whom they've worked by several.

Moline, Illinois

• Plan, organize and supervise creation of daily half hour newscast, meeting daily deadline while maintaining quality
• Research and prioritize information on day’s news, writing stories that are clear, concise and accurate
• Delegate writing and video editing responsibilities to staff
• Collaborate with co-workers repeatedly during the day to ensure consistent, quality daily product
• Contribute to daily tasks of the company by researching facts, handling telephone inquiries and sharing information with co-workers
• Train interns, new producers and co-workers on newsroom programs, protocols and standards

Moline, Illinois

• Resolves customers' issues according to company policies
• Processed transactions quickly and accurately and created or updated customer accounts using company software
• Greeted customers with a friendly smile and offer of help
• Recommended products and movies based on observed customer needs and interests
• Maintained cleanliness of the store during business hours and, more thoroughly, after close of business
• Performed other duties as assigned

Athens, Ohio

• Prepared and operated all record and play back machines for daily broadcast operations
• Played programs and program break elements according to program logs
• Monitored on air video and audio for quality
• Troubleshooted issues quickly to ensure quality on air playback
• Operated master control switching equipment for station breaks, identification and promotional material
• Documented discrepancies in program log during assigned shift and documents and submitted detailed trouble reports for equipment failures

• Welcomed and established connections with customers, anticipating the needs of regular customers
• Prepared quality, made-to-order beverages
• Followed health, safety and sanitation guidelines
• Maintained cleanliness of equipment, work area and store

B.S., Media Studios (Audio/Video Production)

Activities and Societies: SpeakOUT!

B.A, Music Theory; Counseling

Activities and Societies: Choir, Band, Jazz Band, Handbell Choir, Theatre, Resident Assistant