• Lead Business Analyst for a global customer base, responsible for gathering requirements, production of clear and concise functional specifications, testing and managing stakeholder expectations.• Reporting design Lead for a global Workday implementation, responsible for both system and process design. • Proactively partnering with business areas on projects to identify and predict future needs.• Coaching, supporting, Mentoring and challenging wider community to enhance technical capability across the HR Function.• Accountable for design of complex dashboards and reporting solutions for a global customer base and continual improvement of reporting processes.• Leading research and implementation of new Workday reporting functionality to enhance business benefit.• Supporting Global Process Owner with transition of reporting service to offshore team including management of training needs analysis, process design and recruitment of resources.• Responsible for upskilling of a global team, ensuring the ability to deliver a critical reporting service to the business from go live of Workday system.• Worked with third party provider to put in place a reporting service model, including costing structure.• Interim manager of global reporting team for a 12-month period during go live of new reporting system and introduction of third party payroll provider.• Responsible for design of a standardised global reporting solution, ensuring minimal local variance.• Worked with Finance to implement a global Headcount reporting process, which replaced the requirement for manual submission by local teams.• Led successful Workshops for over 70 countries, presenting all aspects of reporting solution and ensuring country engagement.• Managed demand processes, including collation and documenting of all reporting demand, facilitating demand review meetings, and escalating risks and issues.• Developed and delivered training materials for reporting processes and solutions.

• Implementation lead for reporting on a global HR outsourcing project, covering over 60,000 employees in 70+ countries. • Responsible for the delivery of a global reporting solution as well as providing governance for the country fit gap processes.• Built strong relationships in a very short period of time with country teams, an outsource provider (NorthGateArinso) and the programme team.• Managed the delivery of over 200 custom/standard reports, in addition to supporting design, build and testing for all countries each with local reporting requirements.• Challenged the country teams to significantly reduce their local reporting requirements and to follow the standard solution, where necessary representing their local customisations to the global programme team.• Held the outsource provider to account for delivery as well as providing feedback where necessary on the service they offered.

• Part of a high performing global team, delivering Management Information to support business decisions. • In addition to my role as Management Information Analyst I also acted as Deputy Team leader, dealing with escalations, supporting the team and monitoring demand in the absence of the team leader.• Worked with customers at all levels of the organisation up to Vice President, to provide reports that added significant value to the business.• Delivered a large number of Management Information projects including system enhancements. • Led the design and implementation of a new ad-hoc request process which was both more user friendly for our customers and both simpler and more efficient for the reporting team.• Took the lead in working with a new Measurement and Metrics team responsible for the creation of Senior Executive level dashboards.• Worked alongside the Reporting Global Process Owner in the creation of a reporting Global Template for a SAP Implementation and HR outsourcing project.

• Responsible for delivering a standard reporting tool to support the global annual rewarding performance project. • Designed a solution which supported Manager and HR decision making, allowing AstraZeneca to avoid significant development costs from an external provider.• Acted as test lead for changes to existing provider reports.• Worked with customers in multiple global locations, required to quickly understand local processes and data in order to deliver a single solution that would provide value for locally varying processes.

• Administered key HR and Payroll interfaces for the AstraZeneca benefits scheme, company cars and pensions schemes. • Built relationships with external providers and worked with them to improve interface processes, designed and delivered standard documentation template for interface processes to facilitate efficient knowledge transfer.• Led interface configuration changes and supported the UK Payroll Manger with monthly payroll cycles and system changes to PeopleSoft Payroll.• UK Integrations lead during a multi country PeopleSoft implementation.

• Key member of a project team, responsible for delivery of annual salary review and bonus process for over 10,000 employees. • Part of a small project team responsible for the delivery of the 2005 Market Data round.• Led Development of teams internal Website and managed updates to content.• Creation of self service tools to support key HR Processes (such as calculations of Holiday, Redundancy or Shift Patterns).• Provided Data Analysis support for regular project activity including annual reward process, benefits renewal and union negotiations.