Thomas Hoover Email & Phone Number

Blue Bell, Pennsylvania, United States

- Onboarding: Manage the onboarding process for Home Office Employees and Company Office Administrative Staff, ensuring a smooth transition through comprehensive orientation and training sessions.- HR Data Management: Maintain accurate employee records and assist with HR reporting and analytics for 625 employees over our 8 company-owned offices.- Culture Engagement: Plan and coordinate events and activities that promote a positive workplace culture and enhance employee camaraderie.- HR Ticketing System Management: Oversee Griswold’s HR ticketing system, ensuring timely responses to employee inquiries and requests while maintaining accurate records of interactions for continuous improvement.

Bethlehem, Pennsylvania, United States

- Analyzing data regarding customer purchasing habits.- Developed a marketing strategy for upgrading 220 memberships.- Drove brand awareness through frontline marketing.- Identified and corrected gaps in membership process.- Presented 3 updates on organizational performance usinginformation from Power Bi to upper management.

Bethlehem, Pennsylvania, United States

- Conducted business-to-business sales daily.- Designed outdoor display for Summer Sales Event.- Worked collaboratively on merchandising projects.- Managed “2022 Interns” as Chat Director for 1 week.- Ensured guest needs were met and service was provided tocompany and guest standards.

York County, Pennsylvania, United States

- Hired and staffed for 20 large wedding events (120-250 Guests).- In charge of On Job Training of 12 new staff members.- Monitored and stocked inventory and equipment for events.- Delegated tasks to meet specified timelines.- Ensured guest needs were met and service was provided tocompany and guest standards.

York County, Pennsylvania, United States