Jimmy Thomas Email & Phone Number

Hyderabad, Telangana, India

• SPOC – Program Manager / Business Architecture consultant for PCF (Pivotal Cloud Foundry) migration (PaaS) - Digital transformation journey under L3 leader• Oversee Pivotal Cloud Foundry (PCF) Migration in the Global Ops domain (MDC and PAL)• Onboard and monitor Digital Transformation aligned applications throughout their SDLC• Proficiently work with counterparts across the organization in Digital Transformation Journey on modernization for all platforms eg AX Dynamix, SAP, Legacy applications, etc • Provide status report and share presentation to senior leadership and DT council• Ensure TFS adherence• Work with Vendor Management Office (VMO) for SOW, create RFP, Vendor selection, bidding, Ariba PO, through PO closure• Effectively manage workforce against given Roadmap Demand throughout the fiscal year• Efficiently handle FCR changes and ensure FTE and Contingent ratio is maintained• Work alongside engineering managers catering resources and their availability• Optimize resource planning with 10% stretch• Work with HR on open REQs/IQNs till onboarding• Work with engineering teams for sizing and submit Intakes for Delivery projects• Coordinate project management activities for such initiatives• Closely work with DPG for intakes and FCRs• Lead 4DX effort coordinating with delivery teams• Track and monitor DCR for individual teams, do RCA, and arrive with an action plan• Ensure Troux is maintained at high degree of accuracy

Bangalore

Project Management Advisor for Enterprise Infrastructure deployment, Virtualization, Network, Data Migration, Application development and deployment Projects and Programs. Advisor to management on recommended Programs and Projects to be procured. Have been responsible of leading the Dell Enterprise deployment team on key projects mainly in the Northern and Western regions of India for in-house, private and government organizations. Ensure commitments shared by me and our team are delivered as assured. Proud to have been able to over achieve the quarterly and annual target and to have actively contributed to the fast growing organization. Key Responsibilities included:Project Management : End to end Project Management.• Requirement analysis vide the ITIL V3 framework of the requirement projected by Customer / Sponsor. Propose and validate the Solution and Services for new opportunities.• Responsible for effective communication across all Domains i.e the internal and external stake holders and Management vide the Responsible, Accountable, Consulted, and Informed (RACI) model.• Create detailed project plans including all the clearly identified schedule, milestones, resourcing, and dependencies alongside the SME’s.• Determine project process, establish project team, and ensure understanding of roles and responsibilities.• Act as a Single Point of contact for all stakeholders and monitor the Smooth execution Business Management by reviewing the revenue funnel against the closure alongside the sales team and understand the upcoming market trends on the change in technology to ensure adequate upscaling of resources to meet the requirement. Also review targets associated with overall business and promote the team to have optimum quality deliverance against the shortest delivery time.• Reward and promote team members with exemplary performance.

Bangalore Urban, Karnataka, India

From Aug’08 – July ’17 as PMO/ Program & Project Manager with Dell Inc, Bangalore.• Stepped up the ladder in Dell through multiple domains from Tech support Manager to Program and Project Manager encompassing Hardware & infrastructure deployment to SDLC and Digital Transformation.• Working with multiple domains as part of Process Engineering Team across organization, thereby fostering Agile & DevOps culture including tools automation, secure coding, automation testing and integration.• Leading complete portfolio of projects including budgeting, planning, vendor selection and execution of programs• Interfacing with Leadership for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance & productivity to the next level• Review and analyze threats in the Legacy and modernized applications and infrastructure for vulnerabilities and engage stake holders to fix application and middleware vulnerabilities as per global best-practices, and agreed schedule with the stake holders.• Ensure Dev-ops, CICD for all applications and review shortest RTO and RPO. • Bridge gap of knowledge updates, change management, and schedule management between the team members and Leadership team. • Preparing proposals, business presentations to clients and managing resource planning, technical direction, effort estimation, tracking, risk management & mentoring• Working closely with Business/LSS Teams to identify and document all opportunities & gaps against which improvements are measuredSignificant Accomplishments:• Provided thought leadership & technical management in defining, implementing, ensuring, measuring & continuous improvement of process with quality standards, frameworks & practices • Recipient of On the Spot and Bronze Awards for Adopting/embracing changes on transformation programs• Ensured an on-going awareness of emerging developments and trends in technology landscape.

Monitored process & transitioned new processes vide transition projects into the organization in coordination with various Stake holders (Business partners, End Customers, IT infra, Senior Management and Business development team).• Coordinated with group process manager & client in planning & implementation of “Direct Connect” apart from defining metrics & scope of work and maintaining SLA as per agreement. • Check the performance and guide the four teams and their leads to ensure consistent performance on a daily, Monthly, Quarterly and Annual basis.• Present the Monthly, Quarterly and Annual PnL to the internal SMT and the Client.• Involved in identification of skilled TSEs for the program apart from monitoring set up of new lab for imparting training on Direct Connect Programme.• Involved in developing Training Schedules, manuals, troubleshooting flowcharts, SLA’s, FAQs & SOPs besides imparting practical & theoretical training to the team.• Launched the Direct Connect program and designed reporting templates for daily statistics.• Mentored team by guiding and assisting them as and when required.• Roll out quarterly rewards and recognition programs and championing with fun at work.• Focused on training and assistance of team members during transition apart from giving presentations to clients on current performance and improvement initiatives.

Bachelor'S Degree

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