Thomas Karlsson

Thomas Karlsson Email and Phone Number

Martech Lead @ ICA Banken
Stockholm, SE
Thomas Karlsson's Location
Greater Stockholm Metropolitan Area, Sweden
Thomas Karlsson's Contact Details

Thomas Karlsson work email

Thomas Karlsson personal email

Thomas Karlsson phone numbers

About Thomas Karlsson

I'm passionate about helping organizations build world class customer experiences. Automating and digitizing the customer experience has never been as important as it is today, but at the same time you cannot neglect the traditional offline channels. Hybrid marketing fueled with analytics and AI is the key to support true omni-channel marketing. I'm highly experienced in the areas of Omni Channel Marketing and Customer Experience. With more than 20 years as a consultant and advisor I have worked within several industries and business areas. Contact Me: Thomas.Karlsson@sas.comCustomer Intelligence | Marketing Automation | Customer Experience | CDP | Social Media | Digital Marketing | Marketing Operations

Thomas Karlsson's Current Company Details
ICA Banken

Ica Banken

View
Martech Lead
Stockholm, SE
Website:
icabanken.se
Employees:
428
Thomas Karlsson Work Experience Details
  • Ica Banken
    Martech Lead
    Ica Banken
    Stockholm, Se
  • European Customer Experience Organization (Ecxo)
    Brand Ambassador
    European Customer Experience Organization (Ecxo) Jun 2023 - Present
    Stockholm, Sverige
    We are an open-access professional business network of leaders and organizations committed to working together to raise the collective customer and employee experience, and related subjects, across Europe and beyond. We listen, learn, create, discuss, and evolve together, while promoting diversity and inclusivity.
  • Sas
    Senior Advisor Customer Experience
    Sas Sep 2015 - Present
    Solna, Sweden
    I’m part of the process of ensuring that existing and potential customers are offered the right SAS® Customer Intelligence solution based on a solid understanding of each individual customer’s business and challenges. As a Product Manager with deep knowledge in the various SAS Solutions I’m able to guide the customers how we can help them solving their business problems and enhancing the Customer Experience.
  • Sas Institute
    Senior Consultant, Customer Intelligence
    Sas Institute Jan 2014 - Aug 2015
    Solna, Sweden
    As a Senior Consultant in Customer Intelligence I help organisations use and make business value out of their CI solutions like Marketing Automation, Marketing Operations, Digital Marketing, Real Time Decisioning, Social Media Analytics. I help organisations improve the Customer Experience in order to improve NPS and decrease churn.
  • Sas Institute
    Business Advisor, Customer Intelligence
    Sas Institute Oct 2012 - Aug 2015
    Solna, Sweden
    As a Business Advisor for Customer Intelligence, I’m part of the process of ensuring that existing and potential customers are offered the right SAS® Customer Intelligence solution based on a solid understanding of each individual customer’s business and challenges. With deep knowledge in the various SAS Solutions I’m able to guide the customers how we can help them solving their business problems.
  • Sas Institute
    Senior Consultant Customer Intelligence
    Sas Institute Sep 2010 - Oct 2012
    Stockholm, Sweden
    Senior Consultant with focus on SAS Customer Intelligence and Campaign Management Solutions, both technical and application/user side. Another focus is Social Network Analysis.
  • Connecta
    Bi & Crm Consultant
    Connecta May 2008 - Sep 2010
    Stockholm, Sweden
    Management Consulting within Customer Relationship Management and Business Intelligence.
  • Know It
    Business Intelligence Consultant
    Know It Nov 2003 - Apr 2008
    Stockholm, Sweden
    Customer Intelligence, Business Intelligence and Datawarehousing based on SAS Software. Account Manager.
  • Ementor
    Sas-Consultant
    Ementor May 1998 - Nov 2003
    Stockholm, Sweden
    SAS-consultant within different customers and industries. Focus on Data Warehousing, Campaign Management and CRM.
  • Scandic Hotels
    Accounting
    Scandic Hotels Sep 1997 - May 1998
    Stockholm, Sweden
    * Design, configure and implement an accounting system (Prosit / Raindance) at the headquarter and all hotels.* Accounting* Set up and run helpdesk

Thomas Karlsson Skills

Customer Intelligence Campaign Management Crm Sas Social Media Measurement Social Media Analytics Business Analytics Data Integration Social Network Analysis Analytics Business Intelligence Email Marketing Marketing Operations Management Data Warehouse Architecture Data Warehousing Business Intelligence Tools Sql Etl Olap Data Modeling Workflow Management Enterprise Architecture Customer Experience Digital Marketing

Thomas Karlsson Education Details

  • University Of Örebro, Sweden
    University Of Örebro, Sweden
    Accounting, Economics, Law

Frequently Asked Questions about Thomas Karlsson

What company does Thomas Karlsson work for?

Thomas Karlsson works for Ica Banken

What is Thomas Karlsson's role at the current company?

Thomas Karlsson's current role is Martech Lead.

What is Thomas Karlsson's email address?

Thomas Karlsson's email address is th****@****sas.com

What is Thomas Karlsson's direct phone number?

Thomas Karlsson's direct phone number is +468522*****

What schools did Thomas Karlsson attend?

Thomas Karlsson attended University Of Örebro, Sweden.

What skills is Thomas Karlsson known for?

Thomas Karlsson has skills like Customer Intelligence, Campaign Management, Crm, Sas, Social Media Measurement, Social Media Analytics, Business Analytics, Data Integration, Social Network Analysis, Analytics, Business Intelligence, Email Marketing.

Who are Thomas Karlsson's colleagues?

Thomas Karlsson's colleagues are Sebastian P., Lovisa Fällmar, Chris Makindu, Andreas Lindström, Ivonne Tranlöv, Malin Ritare, Charlotte Lindholm.

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