Thomas May Email & Phone Number

Houston, Texas, US

Dallas, Texas, US

• CIO | Global Data Vault, Dallas, Texas May 2016 – PresentIn this role, I manage, direct, and oversee direct reports to CEO and Chairman of Board. I also oversee comprehensive IT operations for $6M revenue company.
• Started at GDV as an operations manager; recognized for taking revenue from $400K to $2M, then served as CIO, sold a division with revenue of $1M to grow company to $6M.
• Play a key role in developing technical aspects of the company’s strategy to ensure alignment with its business goals.
• Communicate technology strategy to partners and investors and provide direct oversight of PMO, service desk, infrastructure, and development teams.
• Commended by company executives for pioneering / implementing new technologies that yield competitive advantage.
• Assist departments in utilizing technology profitably while supervising system infrastructure to ensure functionality and efficiency.

• As CIO, I delivered first-class technical support, software development, and Internet services for diverse customer base while analyzing existing infrastructures and conducting vulnerability assessments to formulate.
• Directed development of IT standards with emphasis on the corporate infrastructure.
• Managed WAN / LAN network connectivity across enterprise environment with multiple locations; provided technical support in various key areas, including digital security systems, VPN, virtual desktop, VM, and PBX.
• Recruited and supervised team of 35 personnel and launched / grew a successful IT organization into a strategic business partner while effectively identifying and securing new business opportunities.
• Realized significant productivity improvements by developing and implementing customer-centric software solutions and re-engineering numerous sales, financial, marketing, and Internet systems.

Houston, Texas, US

• As an Operations Manager, I directed management and designed the NOC to provide 24x7 coverage with 99.99% uptime. Managed all IT Operations for 17 offices around the globe, and two Tier 3 Data Centers. Oversaw all Firm.
• Delivered Project Management Office (PMO) for all firmwide IT Projects (over 200 completed projects annually).
• Designed and maintained all IT processes according operation policies through standardization of methods.
• Prepared and reviewed all Service Level and Operation Metrics and KPI scorecards for service delivery.
• Successfully administered and monitored daily and monthly computer operating systems.
• Completed reports and ensured optimal performance and maintained records of service level agreements for customers.

Dallas, Texas, US

• I led day-to-day operations of IT support and asset management. Provided technical support and asset management. I successfully managed a Service Desk, Network Infrastructure, Server Team and two Data Centers, designed.
• Created and launched vCenter 5.1 infrastructure while spearheading the addition of 32 new servers, including Windows 2008, 2012 and Linux operating systems across multiple blade chassis to achieve a fully redundant new.
• Boosted overall revenue by 45% since being hired by reworking network topology to increase efficiency while upgrading to 10 GB capability.

• I operated as Executive Manager for all educational customers and aggressively promoted and sold product lines to both existing and potential customers and interacted extensively with diverse populations to determine.
• Led numerous projects and established project scope for new / existing customer implementations, customer support operations, and new product development initiatives.
• Drove design and installation of cross-county fiber optic network and orchestrated all phases of project to ensure on-time delivery.
• Implemented a consultative approach to build and maintain customer relationships and proactively engaged with key personnel to offer services / solutions based on business needs.

Paris, Île-de-France, FR

• Held full accountability for directing the Technology and Real Estate divisions.Key Daily Operations:Planned and coordinated workflow, allocated resources, and managed various administrative tasks to ensure.
• Provided leadership within the Technology division as Senior Technology Principle; gained reputation forconstantly driving productivity through technology
• Devised and implemented standard procedures, which improved network administration and projectmanagement, thereby enhancing performance, integrity, and connectivity in support of key business areas

US

• Managed all aspects of network administration for 500+ desktop PCs, laptops, and PDAs across a multi-platformenvironment.Key Technical Responsibility:Executed establishment and use of Palm OS, Microsoft versions 3.11.
• Migrated TSS Columbia Student Management System to SASI XP ASP hosted service, allowing 15 nationalschool districts to go-live with the project
• Assisted the Technology Coordinator in ensuring teachers integrate technology for classroom instruction
• Developed classroom curriculum for teachers and staff for professional development

Bachelor Of Science, Business Management

Associate Of Science, Business Administration