Michel Thomas Email & Phone Number

Nashville, Tennessee, United States

As a Quality Outcomes Analyst for the Departments of Neurosurgery, Otolaryngology, and Orthopedics at the University of Alabama at Birmingham, I am responsible for implementing standardized reporting, effective communication strategies, and project management for clinical, quality, and safety analytics and initiatives. I compile and present department-wide clinical data and serve as a subject matter expert with multidisciplinary teams to develop, analyze, and interpret measures to monitor outcomes and process improvements. Additionally, I evaluate clinical effectiveness and efficiencies through various business intelligence reporting tools, assist in the development and implementation of evidence-based protocols, provide technical support and reporting for department leadership, executive management, and faculty, and maintain documentation of work in a departmental workflow management tool for all assigned tasks and projects.

Birmingham, Alabama

As a Quality Outcomes Analyst for the Departments of Neurosurgery, Otolaryngology, and Orthopedics at the University of Alabama at Birmingham, I am responsible for implementing standardized reporting, effective communication strategies, and project management for clinical, quality, and safety analytics and initiatives. I compile and present department-wide clinical data and serve as a subject matter expert with multidisciplinary teams to develop, analyze, and interpret measures to monitor outcomes and process improvements. Additionally, I evaluate clinical effectiveness and efficiencies through various business intelligence reporting tools, assist in the development and implementation of evidence-based protocols, provide technical support and reporting for department leadership, executive management, and faculty, and maintain documentation of work in a departmental workflow management tool for all assigned tasks and projects.

Birmingham, Alabama, United States

As a Business Officer at the University of Alabama at Birmingham, I provided administrative support to functional areas such as professional practice group, hospital, human resources, academic affairs, and medical credentialing. I served as UAB Neurosurgery HR and Operations Manager. My responsibilities included preparing and reviewing operational reports and schedules, assisting with recruitment, hiring, and onboarding of staff, analyzing clinical data using appropriate statistical tools, and identifying opportunities for process improvement to enhance operational efficiency. This position allowed me to develop or improve my organizational skills, strong attention to detail, and a proven track record of implementing procedural or policy changes to improve operations.

HR Manager for Department of Neurosurgery. Directly managed clinical support staff. Supported transition from Division of Neurosurgery to Department of Neurosurgery

Provided administrative support and patient management for the office of Dr. Kristen Riley in the Department of Neurosurgery.

Assisted with preload of patient information into the new electronic health record and provide direct support to clinicians and support staff as needed with the implementation of waves four and five of UAB’s outpatient electronic health record. Division of Neurosurgery clinical informatics liaison

Patient management for the following patient population: Parkinson’s disease, essential tremor, dystonia, Tourette’s syndrome, and Huntington’s disease.Duties included the following: answers telephone, fills orders prescriptions, obtains prior authorizations for tests and medications, faxes orders and notes to appropriate facility, maintains patient medical record, assists physicians and nurses with correspondence, orders tests and labs for patients, processes medical records requests, maintains clinic schedule for seven physicians and one nurse practitioner, and supports department administrators as needed. Assists Parkinson’s patients and families by connecting them to support groups and local physician in their area.

Neuroscience Intensive Care UnitAnswered telephone, ordered supplies, ensured patient charts were current, kept nursing station and supply room clean and functional, directed staff and visitors to appropriate area of unit or hospital.

Master'S Of Science In Health Informatics (Mshi), Health Informatics - Data Analytics

Master'S Certificate, Healthcare Quality And Safety

UAB Medicine Quality Academy

Bachelor’S Degree, Psychology

Research Assistant – Behavioral Neuroscience Laboratory, Department of Psychology. Accumulated 150 volunteer/community service hours