Accomplished IT Support Specialist, with over 14 years of End User IT support experience. A Tech-savvy professional, well-versed in installing and configuring computer systems, diagnosing hardware and software defects and supporting new project roll-outs. Committed to providing efficient, high-quality support. Website Maintenance, eCommerce and SEO are the other areas of expertise for me. I have exceptional skills in Technical Troubleshooting, Hardware Configurations, Software Installs, Phone & Online Support, User Training/Support, Preventive Maintenance, Online Sales, Customer Service, Complaint Handling and Inventory Management.As IT Support Specialist at Beauty First, I provided day-to-day support of store systems and payment solutions across all locations and provided effective desktop, laptop, printer and application support to end users and management. I was responsible for the maintenance of company website and Online Store. Inventory and Asset management was another area I was responsible for.As the Assistant Manager IT and Online Sales for Strontium Technology Pte. Ltd, Singapore, I led the company’s IT department and was responsible for all the IT related activities in the company. Troubleshooting of end user computer issues, installation of hardware and software, peripherals troubleshooting and maintenance were my main jobs. I was also responsible for the maintenance of the company website , SEO and eCommerce order fulfillment as well. I have a Master of Computer Applications (MCA) Degree from Mahatma Gandhi University and a B.Com Degree from Mahatma Gandhi University.My supervisors and colleague's say that I am a Self-Motivated and Hard Working Professional, Reliable with high professional standards. I am an Excellent Communicator, Punctual, Responsible and Adaptable to any working atmosphere. I am truly passionate about my work and is always eager to connect with other professionals. So feel free to contact me if you would like to connect.