Tom Steffen Email & Phone Number

Cincinnati Metropolitan Area

analyze a problem, fix it, hand the solution off to a team, work on the next problem

Cincinnati Area, Ky

making my leader's life easier; enjoying work; running hybrid events; streaming interviews, private and public events; troubleshooting audio, video and signal problems; broadcasting via Wirecast, Restream, Teams, Zoom, Google Meet and StreamYard; managing projects; sorting trending content; asserting the authority of God's Word . . . because your Creator is real, whether or not you believe in Him.

Cincinnati Area, Ky

West Chester, Ohio

Lead level-4 tech support calls with client and vendors (USA, India and Costa Rica); Solve user access and security conflicts between client IT teams and WestRock IT teams; Communicate effectively with multiple client departments; Support local IT hardware and software for design team (~100 workstations); Solve compatibility issues between client software and our users; Build SharePoint database so troubleshooting teams in multiple time-zones could access authoritative user data; Provide Quality Assurance review for documents from client, studio, sales and manufacturing; Create illustrated assembly instructions (CAD, Illustrator); Quickly learn and coach team-mates in adopting new softwares

Cincinnati Area, Ky

Provide tech-support and training for franchise owners. Answer questions. Find solutions. Explain complicated concepts in simple, memorable and humorous ways. Reduce tension. Increase productivity. Join leadership in building a fun and satisfying corporate culture. Maintain websites, forums, databases and third-party products. Design graphics. Edit videos.

Portland, Oregon Area

Founder and key man. Negotiated contracts; created new products; learned new programming languages; researched current events, news and movies; stored research in comparative database; wrote numerous articles and analysis pieces; designed user interfaces; acquired endorsements from leaders recognized by our target market; designed packaging; negotiated advertising buys; sold wholesale lots to national distributors; researched and created custom presentations; spoke to large and small groups in plenary and elective sessions; sold products from trade-show booths; responded to customers who contacted our help desk; networked with complimentary organizations; hired, trained and managed team members

Silverton, Oregon

managed re-branding (name, logo etc) for sale of business; interviewed clients; explained tax law; prepared depreciation schedules, basis calculations and tax returns; worked with a team to meet deadlines; tracked projects; reviewed work of other team members to ensure accuracy; proved daily mastery of Microsoft and Lacerte office suites; published newsletters; maintained website

Silverton, Oregon

Communicated with clients; developed user-interfaces for electronic catalogs,software and websites; redesigned websites, improved download speeds and search engine rankings; designed brochures, advertising and book covers; edited client newsletters; scanned and edited photos; maintained client websites.I work with all aspects of graphic design, desktop publishing, website design, illustration and logo design using Macromedia (Adobe) Freehand, Fireworks, Flash and Dreamweaver.

Silverton, Oregon

built relationships with teens; visited public school campuses; provided counsel and guidance; taught Bible studies; spoke to large and small groups of adults and as a plenary and elective speaker; prepared and presented monthly reports; co-operated with other local youth ministers; co-led joint prayer breakfasts for teens from area churches; facilitated community Baccalaureate committee; planned, organized and hosted evening, overnight and week-long events; edited and published monthly newsletter; led weekly youth meetings; served as board member for community food bank

Scottsdale, Arizona

Worked collaboratively across cultural barriers; resolved interpersonal and culture-based conflicts; recruited and trained volunteers; organized and hosted week-long and eight-week-long training events; taught ESL classes; lead workshops on world hunger and justice; edited and redesigned training materials; edited my mentor's first book; found new donors and raised funds.While serving with Food for the Hungry it was my honor to learn and teach in Korea, Japan, Nicaragua, Honduras, Guatemala and the U.S.A.

Portland, Oregon Area

repaired damaged relationships with clients and community after predecessor's embezzling was discovered; managed Beaverton location; opened Airport Way location; co-managed our flagship location downtown on Union Ave; earned Manager of the Year (1991); hired, trained, motivated and fired employees; represented our company at chamber of commerce meetings and events; worked trade-shows; took orders from customers; designed signs, cut materials, assembled and installed signs and vehicle lettering; designed logos and custom artwork; achieved monthly sales goals; opened closed and cleaned shop.

Issaquah, Washington

held concerts at over 200 venues in eleven months; handled logistics and planning with host congregations and families; got directions to next site (in the era before GPS and cell phones), scheduled bookings; successfully ran co-hosted events (for international students, Youth Encounter weekends; church synod conferences, etc) recruited future students for Bible college; shared what Jesus had done in my life; taught a workshop on the love and holiness of God.

License, Tax Law/Taxation

Passed the LTP exam on my first attempt

Certificate, Perspectives On World Hunger

We can produce plenty... E=mc2

Certificate, Biblical Studies

Activities and Societies: Student Government, Crosswalk (band), The Gentle Dudes (quartet), led Bible Studies in King County Jail, street.