Thomas Wong Email & Phone Number

Fremont, Ca, Us

San Jose, California, Us

Fremont, Ca, Us

• Utilize Solidworks (3D CAD Software) to prototype, design, modify for product integration • Designed and 3D printed fixtures and housings using Solidworks to improve shock and vibration of products • Develop BOM (Bill of Material) in line with internal QMS (Quality Management Requirements) ISO 9001:2015 and ERP (Enterprise Resource Planning) • Point of Contact for technical related inquiries by managing and addressing 10+ daily product related customer inquiries, design feasibility, and feedback for quote evaluation. Coordinate return of defective product and associated investigation with Sales and Manufacturing operations as required • Experience with PCB and mechanical manufacturing process

San Francisco, Ca, Us

• Conduct statistical analysis utilizing scripting languages including SQL, Stata, R and Microsoft Excel• Compiled data reports for reporting and external communication, including stakeholders• Collaborate with Foundation colleagues across different teams in assisting their data needs• Create reports of commonly requested data and reporting data systems • Support teammates in quality assurance to ensure accurate data presentation

San Mateo, Ca, Us

Swing Education is redefining the education system by empowering substitute teachers an opportunity to teach and sharpen our next generation. As a Winter Intern, I worked closely alongside the Talent Team and with various individuals of the company. • Created a ticket tagging schema centered around improving Customer Support tracking to make data driven improvements to the product• Completed the data migration between several platforms to one centralized platform • Collected and interpreted statistics to support data-driven decisions to implement new product features• Assisted Talent team members to streamline the on-boarding process, to make decisions with schools and students in mind

Atlanta, Ga, Us

• Planned, organized, and effectively used space in the truck(s)• Assure all packages are accounted for and also signature received • Maintain 3 point contact with packages, as required by safety guideline• Ensure customer satisfaction, upholding a high level of safety and professionalism at all times• Proficiently operate the DIAD III & IV systems (Data Entry)

Fremont, Ca, Us

• Ensured adequate counts all stock products and supplies • Analyzed sales records and compares them to physical stock inventory • Assisted in the assembly of numerous Dawn VME products under the guidance and supervision of their engineers, technicians, and assemblers

New York, Ny, Us

• Improved office efficiency through organization of supplies and materials • Created shipping labels and scheduled pickup for office packages • Reviewed, analyzed, and reported monthly credit expenditures

Chicago, Il, Us

• Develop a deeper understanding of our own assets and strength in identifying our own leadership• Practicing and experiencing to help improve our skills as growing leaders to increase our impact on future generations • Learning from Leadership Coaches and peers to exercise leadership among diverse coalition of college students

San Francisco, Ca, Us

• Supported and coordinated downloading, cleaning, and analysis of end-of-year assessments results for 162 KIPP schools and regions • Planned and execute a data focused community retreat for 25 Regional Data Managers • Prepare session and event materials for 2,000 attendees at the Annual KIPP School Summit

San Francisco, Ca, Us

• Connected and built a community among 40 +KIPP alumni through organized on-campus events to inspire peer support and team building• Encouraged and empowered cohorts with knowledge to take charge of their education to ensure success • Collaborated with other College Ambassadors at other universities to troubleshoot and identify common problems in developing the program• Coordinated with various San Jose State and other business professionals to give presentations on their specified expertise