Thomas Klock Email & Phone Number

Santa Barbara, Ca, Us

- Coaching businesses and individuals for start-up companies- Strategic planning with focus on Strategic Product Management

Barcelona, Catalonia, Es

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Carpinteria, Ca, Us

Procore is a cloud-based construction project management software company. In 2016, Procore was recognised as a Forbes Billion-Dollar Startup. Procore has earned a spot on the Deloitte Technology Fast 500 list, been named an Inc 5000 Fastest Growing Company for the last three consecutive years, and were recognised by Forbes magazine as a Cloud 100 company. • Developed an End-to-End Invoice Management Solution which led to over $1 million in revenue in one quarter after launch.• Procore Payment Solution: Built the Strategy of creating a new revenue stream for Procore with substantial potential, breaking into the construction financials market building up a payment ecosystem, for which I collected all the requirements, and developed this solution, thus replacing paper checks with electronic transactions.• This Payment Solution is prepared to handle a complete ecosystem including various methods of payments, such as ACH (Automated Clearing House), and Credit and Debit Cards.• Developed and executed the Strategy to dominate the Payment area in the Construction Industry.• Built and led multiple squads to fulfil the Product Strategy, which increased the productivity and focus towards the goal.• In this Strategy, I handled Payment Compliance integrating with 3rd-party partners, covering lien waivers, insurances, and other regulatory and compliance requirements.

Everett, Washington, Us

- Developed and launched globally the next generation payment platform for the forecourt with an annual revenue of more than $375 million, being the flagship of Gilbarco’s product portfolio, overseeing cross-functional teams both strategically and operationally. - Migrated the US market to EMV Chip in the petroleum industry and successfully achieved the First EMV Chip transaction in US.- Led a team of 4 Product Managers located world-wide including budget and performance reviews.- Developed and executed Open Application Software platform strategy, linked to the Cloud service.- Created the industry’s first software framework enabling multiple applications engaging end-users, thus enhancing user experience while creating new revenue streams for the retailers. - Pushed for and led the implementation of Touch Screen as an intuitive user interface utilizing those applications. - Key driver and stakeholder for a cost reduction effort leading to savings of more than $8 million annually.- Drove business case to success as product owner of an innovative embedded technology enabling new features and cost reduction, simplifying installation and maintenance. - Features such as Connected Car, Wireless Communication, Media, Cloud Connectivity, Open Application framework, Payment service and forecourt controller. - Execute the security strategy leading to solutions for key management and data encryption.- Develop and maintain Strategic and Rationalized Roadmaps.- Manage Partner Relationship with our business partner Verifone.- Utilize VOC (Voice of Customer) to identify, gather and analyze business needs that are turned into actions for development and improvement of the product portfolio.- Consolidated usability studies, research and market analysis into product requirements to enhance user satisfaction, applying iDNA for best User Experience, using LPD (Lean Product Definition), starting with Low-Fidelity to a High-Fidelity product.

New York, Ny, Us

- Developed software product road maps including project prioritization based on business value story. - Executed product life cycle management of security related programs containing multiple deliverable projects increasing identity access management, preventing fraud and insider threats.- Demonstrating progress toward delivery and its derived value with metrics and scorecards. - Identified cost saving opportunities of existing infrastructure.- Defined, assessed, optimized and governed key processes, compliance, audit, tools, and documentation that led to improved user experience, operation efficiency and risk reduction.- Enhanced the communication flow and report portfolio and program status to executive leadership.- Defined Project Management Tools and Best Practice Guides, as well as support the Project Team.- Developed a Demand Management process including a request and tracking tool in SharePoint valued to $100K.- Site admin including design over multiple SharePoint sites

Suite 300, Scottsdale, Us

- Defined the product portfolio strategy and managed the portfolio with yearly revenue of $500 million.- Led a team of 9 product managers located world-wide including budget and performance reviews.- Utilized VOC (Voice of Customer) to identify, gather and analyze business needs that were translated into functional product requirements leading to the development of a Next Generation Platform used for development of the Product Portfolio.- Developed and market launched NPI (New Product Introduction) of the Next Generation Product Portfolio built of 6 product lines using the latest design-to-cost model compliant with the latest EMV and PCI security standards.- Worked closely with Regions and Engineering to define strategy; prepared Marketing Requirements Documents and delivered pilot and production ramp-up plans.- Defined and managed the complete Hypercom Product Portfolio in all Product Lines from product inception to End-of-Life with the objective of having the most competitive portfolio in the market.- Ensured Hypercom has the best Product offering in the market in terms of positioning, features, cost and quality so that Hypercom could gain market share and increase its profitability- Provided in-depth market, industry and competitive analysis and positioning of features.- Timely and consistent communication and visibility to CEO and CFO.

Suite 300, Scottsdale, Us

- Defined, created and developed a Program Management Office managing programs with annual revenue of $500 million.- Developed and implemented a roadmap to migrate from several legacy platforms to a common one.- Owner of the Project Approval Board prioritizing projects and taking executive decisions in line with the Product Life Cycle Process to meet the strategy objectives.- Driver of a new business development model with a Joint Development Manufacturing partner enabling 6 months faster time-to-market at 20% reduced cost.- Defined and executed cost optimization programs leading to 15% increased margin contribution.- Created a configure-to-order model that will increase flexibility for our customers, reducing delivery time to a-fourth of the standard time in the same time as decreasing inventory and freight costs.- Secured and maintained acceptance of the Program Management Office across the organization.- Established successful cross-functional teams working over multinational programs spread world-wide.

Meudon, Île-De-France, Fr

- Developed and managed a product portfolio through the whole Product Life Cycle, with yearly revenue of over $90 million- Defined and developed Thales point-of-sales flagship product Artema Compact, that had over 600K deliveries world-wide- Defined and specified market requirements and worked closely with Engineering in the development process- Analyzed the market and provided positioning of products against competition- Created market introduction plans with the regional marketing and sales departments.- Optimized the product life cycle process leading to shorter time-to-market

Meudon, Île-De-France, Fr

- Introduced a product portfolio of payment solutions into the Swedish market.- Specified and defined the application requirements and drove the development with the application development team.- Certified the product portfolio for the local Scandinavian security regulations.- Provided marketing collaterals, product positioning and sales material to sales and our partners.- In-depth analysis of the market for a successful positioning of products.

Kista, Stockholm, Se

- Product Manager of a product with annual revenue of $75 million, executing the Product Life Cycle, marketing, financial result, logistics, pricing, and training.- Responsible for the creation, definition, specification and ownership of solutions based on the product portfolio covering segments from Mobility Applications to Datacom equipment.- Active part in the development of the ”Ericsson Enterprise Strategic Plan”.- Sales support: giving training, seminars and assisting partners in their sales process.- Complemented the Ericsson Enterprise Product Portfolio, by identifying external products.- Successfully participated in negotiating external sourcing agreements with 3rd party suppliers, offering continued supplier support as Ericsson’s official point of contact.- Developed a multifunctional process improving efficiency.- Participated in the reorganization of the company to increase customer focus leading to increased sales.

- Key Account Manager for a Swedish System Integrator with a multi-functional role of sales, pre-sales, project management, and technical expert.- Successfully built up customers complete IT-infrastructure from definition to implementation.- Managed an Outsourcing business deal with connected Service Level Agreement.- Sales including hardware, software and services.- Led implementation projects as a project manager.- Directed and supported the technical team involved in the projects.- Developed customer customized solution proposals.- Active part in the start-up of a Swedish System Integrator Company, Måldata PC Integration AB.

Se

Business Administration And Management

Identity And Access Management

Business Case Certificate

Certificate Project Management

Engineering Technology